Bracelet is beautiful and exactly as described, though I wanted it to be packaged a bit better. There was no foam or padding in the box, and it had come free from the elastic straps meant to secure it... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Really nice jewelry for the price. I constantly get asked where I got my custom multi nameplate necklace made! It’s really special to me as I can “have” my loved ones commemorated in my jewelry. Highl... Toon meer
Bedrijf heeft geantwoord
I purchased the bar necklace for my wife with our girls names on it and a diamond that she absolutely cherishes. Quality is great but after a few years the chain snapped. O&A’s customer service was fa... Toon meer
Bedrijf heeft geantwoord
I have had a great experience with Oak&Luna. Their pieces are subtle but have such a wonderful personal touches. I will definitely be buying more. I’m hoping for more rose gold and mixed metal pieces... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Your destination for custom and fashion jewelry. Explore Oak & Luna for bracelets, necklaces, rings and more. Everyday beautiful.
Contactgegevens
Verenigde Staten
- support@oakandluna.com
- oakandluna.com
4,4
Uitstekend
11K reviews
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Every piece is unique and absolutely…
Every piece is unique and absolutely gorgeous! It is easy to find exactly what I need!! I can always count on Oak and Luna!!
21 april 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Oak&Luna is good quality jewelry and great customer service
I have had a great experience with Oak&Luna. Their pieces are subtle but have such a wonderful personal touches. I will definitely be buying more. I’m hoping for more rose gold and mixed metal pieces in the future hopefully!!
20 april 2026
Antwoord van Oak & Luna
We're glad you enjoyed your experience with our subtle, personal pieces! Thank you for the positive feedback and your interest in rose gold and mixed metal options. We appreciate it!
Antwoord van Oak & Luna
We're happy you love our jewelry! We appreciate you recommending us; thank you so much for your support and feedback.
Beyond love for this brand
The most beautiful, meaningful necklace.
The customer service is 10000/10.
Helpful, understanding and extremely quick.
So so so worth investing in a timeless piece and spending money with a business that actually cares what they are making.
19 april 2026
Review zonder uitnodiging
Antwoord van Oak & Luna
We're so happy to hear you find our necklace beautiful and meaningful! We appreciate your kind words about our customer service and are delighted that you feel valued. Thank you!
Beautiful Quality Made
Beautiful quality made necklace that I can wear every day in honour of my children. It’s exactly what I’ve been looking for!
16 april 2026
Antwoord van Oak & Luna
We're happy to hear that you find the necklace a beautiful way to honor your children. Thank you for your positive feedback; we appreciate it!
The chain isn’t as “chunky” as it appears online . It is much more feminine and delicate . However it is absolutely stunning . A wonderful piece of jewellery
The piece is beautiful. Absolutely stunning . Excellent customer service and no issues with shipping . I will definitely be purchasing more pieces from Oak and Luna
17 april 2026
Antwoord van Oak & Luna
We're so happy to hear you find the piece beautiful and stunning! We appreciate your kind words about our customer service and shipping. We look forward to your future purchases!
Excellent quality and service
Excellent quality and service. Beautiful selection. Purchased a gorgeous necklace for my sister’s birthday and she was thrilled!
30 maart 2026
Antwoord van Oak & Luna
We're happy to hear that you found excellent quality and service! We're glad your sister loved the necklace; thank you for choosing us for her birthday gift.
Customized this bracelet for my dog…
Customized this bracelet for my dog that recently passed. Absolutely loved how it came out and the way it fits. Thank you
18 april 2026
Antwoord van Oak & Luna
We are so sorry for your loss, and we're touched that you chose us. We're happy to hear that you love the bracelet and that it fits well. Thank you for your review.
Great Nameplate Necklace
Really nice jewelry for the price. I constantly get asked where I got my custom multi nameplate necklace made! It’s really special to me as I can “have” my loved ones commemorated in my jewelry. Highly recommend sterling silver nameplate necklace. Love!
18 april 2026
Antwoord van Oak & Luna
We're happy to hear that you find our jewelry nice for the price. It's great to know you constantly receive compliments on your special, personalized necklace. Thank you for recommending our sterling silver nameplate necklace!
The necklace is gorgeous!…
The necklace is gorgeous and exactly what I had hoped for. Great value too!
18 april 2026
Antwoord van Oak & Luna
We're happy to hear that the necklace met your expectations and you found it to be a great value. Thank you for your positive feedback!
Warranty honored, excellent product!
I purchased the bar necklace for my wife with our girls names on it and a diamond that she absolutely cherishes. Quality is great but after a few years the chain snapped. O&A’s customer service was fantastic and they honored the 5-year warranty as promised. Great experience overall!
18 april 2026
Review zonder uitnodiging
Antwoord van Oak & Luna
We're glad you enjoyed your experience with the bar necklace and that our customer service team was able to help with the warranty. We appreciate you sharing your feedback!
Great Product, Details Need Tweaking
Bracelet is beautiful and exactly as described, though I wanted it to be packaged a bit better. There was no foam or padding in the box, and it had come free from the elastic straps meant to secure it, so when you picked up the package you could hear it sliding and rattling around. The courier service contracted to deliver it took it to the wrong building, though thankfully I was able to retrieve it. And it did come about a week earlier than expected! Overall, love the product itself, but the things surrounding it needs some tweaking.
14 april 2026
Antwoord van Oak & Luna
We're glad the bracelet met your expectations! We appreciate your feedback regarding the packaging; we'll review our procedures to prevent items from moving during shipment. We're also sorry to hear about the delivery issue. Thanks for your time!
Great jewelry at a great price!
17 april 2026
Antwoord van Oak & Luna
We're happy you found beautiful jewelry at a price you loved. Thank you for your positive feedback; it means a lot to us.
I love the necklace that I ordered
I love the necklace that I ordered! I get a ton of compliments on it! I will definitely order from this company again, great experience!
17 april 2026
Antwoord van Oak & Luna
We're so happy to hear that you love the necklace you purchased and that you've had a great experience with our company. Thank you for your positive feedback!
Quality items
Oak & Luna jewerly is so beautiful. I have bought several pieces from them since 2021. I love there simple, yet elegant style!
16 april 2026
Antwoord van Oak & Luna
We're happy to hear that you find our jewelry beautiful. Thank you for your continued support since 2021; we appreciate that you love our simple and elegant style!
Truly awful customer service!
Truly awful customer service!! Good luck reaching someone via email and if you do don’t expect a helpful outcome. Wouldn’t recommend buying from this company and I truly regret buying a $500 custom necklace from them!! ORDER NUMBER #273752096
14 april 2026
Review zonder uitnodiging
Antwoord van Oak & Luna
Dear Taylor,
Thank you for your feedback. I’m really sorry to hear about your experience, this is certainly not the level of service we aim to provide.
We have reached out to you by email to better understand your concerns and work toward a resolution. Please know that we are here to help and will do our best to make this right for you.
We take great pride in our customer service and truly value every customer experience. We appreciate the opportunity to turn this around and look forward to assisting you further.
Kind regards,
Nicola
I reached out to them at 7PM EST
I reached out to them at 7PM EST. By morning they had addressed my issue and sent a replacement item. I can’t say enough about how satisfying it was to show my wife Oak and Luna took care of the issue. Great product and great support team. Thank you again.
14 april 2026
Review zonder uitnodiging
Antwoord van Oak & Luna
We're happy to hear that we resolved the issue and provided a satisfying experience. We appreciate you sharing your positive feedback about our product and support team; thank you again.
Fantastic jewelry
Fantastic jewelry. I purchased a necklace. It is beautiful. Quick delivery. Would recommend it.
15 april 2026
Antwoord van Oak & Luna
We're happy to hear that you find the necklace beautiful. We appreciate you recommending our jewelry and your kind words about our quick delivery.
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