Oakwellmoda Reviews 14

You cannot return dress.. they offer you 30% refund. The dress is flimsy.. no labels on it.. this company is a scam

THIS COMPANY NEEDS TO BE SHUT DOWN. I HAVE CONTACTED THE BBB.
Chinese company with no returns - be warned
This is a Chinese company set up to look like a reputable online fashion retailer. Don't be fooled by the name and website.

Returns must be posted to China with 'low value' required on parcel so it is not stopped at Chinese Customs.
Company prefers to offer 10% refund in lieu of returns; though with persistence I got 25% refund. This seemed better than potentially no refund and no dress to sell on marketplace.
Even the customer service has an English name 'Lucinda Browne'. What a scam.

This is a Chinese company set up to look like a reputable online fashion retailer. Don't be fooled by the name and website.

Returns must be posted to China with 'low value' required on parcel so it is not stopped at Chinese Customs.
Company prefers to offer 10% refund in lieu of returns; though with persistence I got 25% refund. This seemed better than potentially no refund and no dress to sell on marketplace.
Even the customer service has an English name 'Lucinda Browne'. What a scam.

C’était magnifique et recommandé

Bought a t-shirt from this store recently, it arrived on time and the quality worth the price. I've worn it a few times already and it's comfortable.

Some people are didn't had a good experience with them, if before purchasing I saw these reviews I wouldn't dare to buy from this website, but I have a good experience with them. overall everything went good didn't have any issue with at all.

Mu girlfriend got a dress for her prom from them. She looked like a queen from a tail.

Midi dress is such a gem. Looks so nice!

Even a (1) is to much for this company Quality is terrible Trying to return item only answering me in another language Called several times No one answers. DO NOT BUY From this company. Will be contacting better business bureau and my bank.

Their filter system is a masterpiece of logic to be honest. I narrowed down a thousand options to five in seconds, making the final decision feel effortless instead of overwhelming .

Ordered a dress, one size up to ensure it fit as advertised - gold sequin dress with large velvet bow on the back. The dress that arrived wouldn't fit a 9 year old and instead of a velvet bow, there was a literal string. DO NOT TRUST

The dress was thinner than paper, shapeless and totally see through.
Disgusting. I took pics to show others here, there is no option to add them.
What a joke!!!
Need to give an option of no stars.

Stay clear of this company. Ordered a top which looked really nice on the website. Material is really cheap. Bad fit. Looks like it's been made in a real hurry. Larger than my size 12 and utterly poor quality. No garment label . Doesn't truly resemble image on the website. I won't bother even trying to return it as I don't trust they'd refund and quite frankly I don't want to waste my time. I say that because once my payment was processed, nothing. Had to chase for updates. Obviously made in a factory where quality and finish rates 0. As long as the garments are made as quickly as possible, rubbish. Waste of $59.99.

Ordered two garments neither of which fit and quality is rubbish. Emailed their support as directed to request a return label. They answered asking me to say WHY I was returning, which I already did in my first email. But I obliged and repeated myself. Now they’ve requested a photo of the garments I want to return. What rot, the pictures are plastered on the website plus in my confirmation emails. So now I’ve done that, and await the next development. Their return and refund promises are complete rubbish. How many more hoops do I have to jump through?
Update 30th Dec. . Their website promises
✅ Returns are completely free of charge. There are no additional costs for returning your order.

Now they want me to pay the postage to return the crap to China!!! This mob are RATBAGS STEER CLEAR OF THE THIEVES