After struggling to find a payment method they finally accept, they took my money, gave me an error stating “error related to our company, try again later” and dipped. I wish I could attach a photo to... Toon meer
Bedrijf heeft geantwoord
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Recomand FlixBus pentru cursa Sibiu - Râmnicu Vâlcea. Am prins un preț foarte bun la bilet, iar călătoria a fost confortabilă și rapidă. Un mare plus pentru șoferii Ionuț și Marius- foarte de ajutor... Toon meer
Bedrijf heeft geantwoord
So here I am, at midnight in a city in the middle of nowhere in southeast Turkey. Waiting for a bus that does not exist. Yes ladies and gentlemen, the ticket I bought online from obilet was fo... Toon meer
Bedrijf heeft geantwoord
Am găsit bilet la preț mai mic decât dacă îl achiziționam de la casa de marcat a firmei cu care am mers, iar rezervarea se face automat când achiziționezi biletul, nu mai trebuie să suni să te progra... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Yüzlerce Firmanın Otobüs ve Uçak Biletleri obilet.com'da Bir Arada. 7/24 Canlı Destek ve Güvenli Ödeme ile En Ucuz Otobüs veya Uçak Biletini Seçin ve Kolayca Alın.
Contactgegevens
Sultan Selim Mah. Yunus Emre Cad. Topçu İş Merk. No:1/11 Kat:3 Kağıthane/İstanbul, 34418, Istanbul, Turkije
- +908505326258
- info@obilet.com
- obilet.com
3,4
Gemiddeld
981 reviews
Geen gegevens bekend over review-uitnodigingen
Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
My Obilet Regret
My Obilet Regret: My Money Has Been Missing for 30 Days!
On April 8, I purchased a ticket using my debit card through the Obilet website. Although the payment was deducted from my account, no ticket was issued. When I contacted customer service, I was told there was a system error and the payment would be refunded.
As of today, it has been exactly 30 days, yet there is still no refund and no resolution. Every time I call, I am told to "contact the bank," but my bank confirms that no refund request has been initiated by Obilet.
Throughout this process, my issue has never been resolved; it has only been delayed repeatedly. Obilet has clearly exceeded the legally mandated refund period of 20 business days, and I’ve had to chase the matter on my own. Additionally, I found dozens of similar complaints on various review platforms, which makes me suspect that this may be a recurring issue, possibly even intentional.
I simply wanted to purchase a plane ticket in exchange for my money. Instead, Obilet withdrew the amount from my account without providing any service in return. As of today, I have neither received a refund nor the ticket I paid for. This experience has been nothing but a waste of time and effort — a complete regret.
Furthermore, customer service ended the call abruptly with statements like, "You may use your legal rights; there is nothing else we can do."
8 april 2025
Review zonder uitnodiging
Antwoord van obilet.com
Hello,
To assist you in the best way possible, could you please send your contact details to support@obilet.com Our team will get back to you as soon as possible. We are here for you! 😊
Service is awful
Service is awful! I bought the tickets to Istanbul and this bus didn't pick up me on the gas station Shell, which was noticed in the ticket. The bus did not turn off the highway to the stop, but sped along the highway next to it. And during a few days I try to receive my money for tickets but obilet.com doesn't make a refund.
I don't recommend this service!!! Be careful!!!
21 april 2025
Review zonder uitnodiging
Antwoord van obilet.com
Hello,
We are sorry for the negative experience you had.
If you convey your situation in detail to support@obilet.com, our relevant unit will complete the necessary investigations and get back to you as soon as possible. We wish you a good day.
Antwoord van obilet.com
Hello,
We are so happy that you are satisfied with our service! Thank you for your valuable feedback. Have a great day! 😊
Antwoord van obilet.com
Hello,
We are so happy that you are satisfied with our service! Thank you for your valuable feedback. Have a great day! 😊
Antwoord van obilet.com
Hello,
We are so happy that you are satisfied with our service! Thank you for your valuable feedback. Have a great day! 😊
Terrible experience!
Terrible experience!
I bought a ticket online, waited at the stop for half an hour, but the minibus never showed up. When I called to ask what was going on, they casually laughed and said, "Oh, we haven’t had a stop there for years!" Seriously?! If you know that, why are you still selling tickets for a non-existent stop?
Total lack of professionalism and respect for customers. Avoid this company unless you want to be stranded for no reason!
26 maart 2025
Review zonder uitnodiging
Antwoord van obilet.com
Hello,
We reached out to you regarding your transactions and supported you. We will be very happy if you evaluate the service you received.
We wish you a good day.
Good efficiency
The driving was smooth and safe. Im happy with my experience.
8 maart 2025
Review zonder uitnodiging
Antwoord van obilet.com
Hello,
We are so happy that you are satisfied with our service! Thank you for your valuable feedback. Have a great day! 😊
Foarte mulțumit de serviciile oferite.
4 maart 2025
Review zonder uitnodiging
Antwoord van obilet.com
Bună, ne bucurăm foarte mult că sunteți mulțumit de serviciul nostru! Vă mulțumim pentru feedback-ul valoros. O zi frumoasă! 😊
A ajuns la timp ,am ajuns in timp util…
A ajuns la timp ,am ajuns in timp util la destinație
Recomand cu incredere
3 maart 2025
Review zonder uitnodiging
Antwoord van obilet.com
Bună, ne bucurăm foarte mult că sunteți mulțumit de serviciul nostru! Vă mulțumim pentru feedback-ul valoros. O zi frumoasă! 😊
Купуването на билета беше лесно и…
Купуването на билета беше лесно и удобно, разпечатването също
3 maart 2025
Review zonder uitnodiging
Antwoord van obilet.com
Здравейте,
Много се радваме, че сте останали доволни от нашата услуга!
Благодаря ви за положителната оценка.
Пожелаваме ви хубав ден!
Travel experience
The seats are comfortable. Drivers are friendly. You have place for luggage.
3 maart 2025
Review zonder uitnodiging
Antwoord van obilet.com
Hello,
We are so happy that you are satisfied with our service! Thank you for your valuable feedback. Have a great day! 😊
Antwoord van obilet.com
Hello,
We are so happy that you are satisfied with our service! Thank you for your valuable feedback. Have a great day! 😊
N am avut probleme
26 februari 2025
Review zonder uitnodiging
Antwoord van obilet.com
Buna ziua,
Ne bucurăm foarte mult că ați fost mulțumit de serviciile noastre!
Vă mulțumim pentru evaluarea dumneavoastră pozitivă.
Vă dorim o seară bună.
Много съм доволна
6 maart 2025
Review zonder uitnodiging
Antwoord van obilet.com
Здравейте,
Много се радваме, че сте останали доволни от нашата услуга!
Благодаря ви за положителната оценка.
Пожелаваме ви хубав ден!
Punctuali ,ieftini si buni !
Ma numesc Vlad Ionut si calatoresc periodic cu TRANS NICOLAESCU .
Sunt foarte multumit de serviciul oferit de aceasta firma de transport ! RECOMAND !
3 maart 2025
Review zonder uitnodiging
Antwoord van obilet.com
Bună ziua,
Ne bucurăm foarte mult că sunteți mulțumit de serviciul nostru!
Vă mulțumim pentru recenzia pozitivă.
Vă dorim o zi frumoasă
Antwoord van obilet.com
Hello,
We are very glad that you were satisfied with our service!
Thank you for your positive evaluation.
Have a nice day!
Antwoord van obilet.com
Hello,
We are very glad that you were satisfied with our service!
Thank you for your positive evaluation.
Have a nice day!
On time,confortable and easy to find…
On time,confortable and easy to find station
21 februari 2025
Review zonder uitnodiging
Antwoord van obilet.com
Hello,
We are very glad that you were satisfied with our service!
Thank you for your positive evaluation.
Have a nice day!
A fost foarte rapid și ușor
A fost foarte rapid și ușor. Călătoria a fost plăcută și a ajuns înainte de timp, chiar a fost totul foarte bine.
20 februari 2025
Review zonder uitnodiging
Antwoord van obilet.com
Bună ziua,
Ne bucurăm foarte mult că sunteți mulțumit de serviciul nostru!
Vă mulțumim pentru recenzia pozitivă.
Vă dorim o zi frumoasă
All was great!
19 februari 2025
Review zonder uitnodiging
Antwoord van obilet.com
Hello,
We are very glad that you were satisfied with our service!
Thank you for your positive evaluation.
Have a nice day!
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