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Contactgegevens

3,2

Gemiddeld

TrustScore 3 uit 5

18 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 88% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 1 van de 5 sterren

Waiting time as expected/awful product

Waiting time as expected. I bought a 3 in 1 moisturiser cream. Supposed to look tanned
It is just a almost white, very strong smelling cream awful.....
Totally false advert.......

17 maart 2026
Review zonder uitnodiging
Logo Occur Top

Antwoord van Occur Top

Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@occur-top.com . Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Beoordeeld met 2 van de 5 sterren

I have used the product for three weeks…

I have used the product for three weeks now but I still have the black spots showing on my face.

16 maart 2026
Review zonder uitnodiging
Logo Occur Top

Antwoord van Occur Top

Dear Customer,
Thank you for your honest feedback. We sincerely apologize that the product’s performance . We understand your frustration and do not take such concerns lightly.
We are committed to addressing this issue promptly and fairly. Please contact our customer service team directly at service@occur-top.com , and we will work with you to find an immediate resolution.
We appreciate the opportunity to make this right.

Beoordeeld met 1 van de 5 sterren

Bought 2 bras

Bought 2 bras . Absolutely awful material ,thin, see through. Nothing like what’s advertised . Very poorly made . No where on the website for returns . Even under your account . Terrible . Stay away !

14 januari 2026
Review zonder uitnodiging
Logo Occur Top

Antwoord van Occur Top

Dear customer, thank you very much for sharing your feedback with us.
We are deeply sorry to read about your experience. It is our responsibility to provide you with a perfect experience, and clearly, we failed to do so this time. We completely understand your disappointment and frustration. Please send the details of your situation to: service@occur-top.com, and our customer service team will contact you within 24 hours to resolve the issue and hopefully make amends for this oversight.
We apologize again for any inconvenience caused and thank you for your trust and patience.

Beoordeeld met 1 van de 5 sterren

Rip off company

Rip off company, don't get what you ordered then ignore you when you ask for a refund

13 januari 2026
Review zonder uitnodiging
Logo Occur Top

Antwoord van Occur Top

Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@occur-top.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Beoordeeld met 1 van de 5 sterren

Awful from start to finish

Awful from start to finish! Absolute waste of time ordering from this company!!

8 november 2025
Review zonder uitnodiging
Logo Occur Top

Antwoord van Occur Top

Dear customer, thank you so much for taking the time to provide feedback.
We are deeply saddened to learn of your recent unsatisfactory shopping experience and sincerely apologize. We appreciate every bit of your disappointment and are committed to making amends. To expedite your process, please send your feedback to our customer service email address: service@occur-top.com. Our dedicated customer service partner will provide you with detailed assistance within 24 hours. We sincerely hope to regain your trust and look forward to hearing from you again.

Beoordeeld met 1 van de 5 sterren

Rubbish Wouldn't give any stars.

Wouldn't give any stars for this company terrible. I purchased a mascara which maintain lengthening fibers shows videos of longer lashes, but it is completely false advertising. The mascara does not lengthen and clumped my lashes. I tried to return 6 times reporting the product. You get a sorry same alternated messages every time but no return label or refund. Stay clear do not purchase from them.

17 november 2025
Review zonder uitnodiging
Logo Occur Top

Antwoord van Occur Top

Dear Customer, thank you for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we prioritize your feelings and resolve the issue. We take responsibility for every product. Please send your details to our customer service email address: service@occur-top.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Beoordeeld met 1 van de 5 sterren

What was I supposed to have ordered

What was I supposed to have ordered? I have no record of thid

21 november 2025
Review zonder uitnodiging
Logo Occur Top

Antwoord van Occur Top

Dear Customer, thank you for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we prioritize your feelings and resolve the issue. We take responsibility for every product. Please send your details to our customer service email address: service@occur-top.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Beoordeeld met 1 van de 5 sterren

What an awful company

What an awful company. Does nothing but steal your money. Sends an email saying package has been delivered, which it hasn’t. When queried this by email they just send blank emails back to you. DO NOT ENGAGE WITH THIS COMPANY

13 november 2025
Review zonder uitnodiging
Logo Occur Top

Antwoord van Occur Top

Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise that we will prioritize your issue and resolve it as quickly as possible. If you have not received your product, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@occur-top.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

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