Was so quick and easy from filling in the Application which only took about 5 minutes to an answer! And as I was successful my card was ready to use in my capital one app, then only had to wait 7 w... Toon meer
Bedrijf heeft geantwoord
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Fab been turned down by other companies and these guys gave me a chance, easy process and fast delivery of my card, thank you ocean!
Bedrijf heeft geantwoord
It was really easy to apply for, to set up a direct debit, and the credit limit suits me perfectly. I use my credit card for every day expenses instead of using cash and pay the total every month.
Bedrijf heeft geantwoord
The application process was very straightforward and easy to complete. I received my approval within just a few seconds so, there was no long wait or uncertainty about the outcome. I was also very ple... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Ocean, we've helped over 2 million people access credit. From credit cards and loans to car finance, we partner with many of the most trusted lenders to help you find the right fit. We've been doing this since 1991, and we're not stopping any time soon.
Ocean Finance
Geschreven door het bedrijf
Contactgegevens
Orange Tower, MediaCityUK, M50 2HF, Salford, Verenigd Koninkrijk
- 0161 672 7575
- contactus@ocean.co.uk
- oceanfinance.co.uk
4,6
Uitstekend
4K reviews
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Easy questions and the application is…
Easy questions and the application is easy to understand and I look forward to using you for many years to come as my credit limit goes up as I pay my bills on time and gain more credit in future thank you
20 september 2026
Antwoord van Ocean Finance
Thank you for the positive review, we really appreciate it! We are glad to hear that you found the application process easy.
The Ocean Customer Contact Team
Antwoord van Ocean Finance
This is great to hear, thank you so much!
The Ocean Customer Contact Team
Antwoord van Ocean Finance
Thank you for your kind words.
The Ocean Customer Contact Team
Antwoord van Ocean Finance
This is great to hear, thank you so much!
The Ocean Customer Contact Team
Antwoord van Ocean Finance
Thank you for your kind words.
The Ocean Customer Contact Team
Antwoord van Ocean Finance
Thank you for the positive review, we really appreciate it! We are glad to hear that you found the application process easy.
The Ocean Customer Contact Team
OUT OF ORDER
Hi
Although I got the Ocean card with £2000.00 credit, in order for you to give me the card, my credit score is now 911, showing a decrease of 76 points
In September, a hard search by Capital One was added to your report, which has negatively impacted my score.
This is out of order; I have American Express with a credit of £10,000.00 and no hard search
NOT HAPPY, JOKERS
12 september 2026
Antwoord van Ocean Finance
Thank you for taking the time to share your review, although we're sorry to hear about your concerns regarding your credit score.
Hard searches are carried out by Capital One, the lender for the Ocean Credit Card, as part of their application process, so this is not something Ocean carries out or controls directly. If you'd like to discuss this further, Capital One's Card Enquiries team are available 24 hours a day on 03444 812 812.
Thank you, and again, we apologise for any inconvenience.
The Ocean Customer Contact Team
I dont no if i am getting one yet
12 september 2026
Antwoord van Ocean Finance
Thank you for taking the time to share your review. We hope you hear back soon.
The Ocean Customer Contact Team
Don't know what I think as just joined …
Don't know what I think as just joined have not even got a card yet
19 september 2026
Antwoord van Ocean Finance
Thank you for taking the time to share your review. We hope your card arrives soon and that you enjoy using it.
If you have any questions in the meantime, please write to us at contactus@ocean.co.uk.
The Ocean Customer Contact Team
Antwoord van Ocean Finance
Thank you for your kind words.
The Ocean Customer Contact Team
Applied very quick and easy no hard…
Applied very quick and easy no hard questions hassle free ,user friendly extremely happy 10/10
19 september 2026
Antwoord van Ocean Finance
Thank you for the positive review, we really appreciate it! We are glad to hear that you found the application process easy.
The Ocean Customer Contact Team
Antwoord van Ocean Finance
Thank you for the positive review, we really appreciate it! We are glad to hear that you found the application process easy.
The Ocean Customer Contact Team
Antwoord van Ocean Finance
Thank you for the positive review, we really appreciate it!
The Ocean Customer Contact Team
Antwoord van Ocean Finance
Thanks for the review. If you have any feedback or suggestions to make it a 5-star experience, please write to us at contactus@ocean.co.uk. We would love to hear from you!
The Ocean Customer Contact Team
Antwoord van Ocean Finance
Thank you for your kind words.
The Ocean Customer Contact Team
I accidentally deleted my direct debit
I accidentally deleted my direct debit, as my card is no longer in date I cannot use the app, so I phoned customer service to pay this month's missed direct debit and I could not understand the agent at all. After over half hour on the phone they said I cannot redo a direct debit. And would have to get the app. How many times do you have to tell them I CANNOT GET THE APP.
OBVIOUSLY DONT WANT THIS PAID OFF, THEY WONT SEND PAPER STATEMENTS SO HOW DO YOU PAY IT.
18 september 2026
Review zonder uitnodiging
Antwoord van Ocean Finance
Thank you for taking the time to share your review, although we're sorry to hear about the difficulty you've had trying to make your payment.
As Ocean is not able to access account details directly, this would need to be looked into by Capital One, who manage the ongoing servicing of Ocean Credit Card accounts. Please contact their Card Enquiries team, available 24 hours a day on 03444 812 812, who will be able to help you make your payment and discuss alternative options if you're unable to use the app.
Thank you, and again, we apologise for any inconvenience this has caused.
The Ocean Customer Contact Team
I like fact that you accepted me
I like fact that you accepted me, but the amount of cash that was granted to me it wasn't what was offered when it was advertising, so that's why I gave you a 3 I don't know whats the reason for the limitation to 200 hundred pounds you advertised 8,000 even if you had offered me 3 grand that would have been good thanks for the acceptance though
11 september 2026
Antwoord van Ocean Finance
Thank you for taking the time to share your review, and we're glad to hear you were pleased with your acceptance.
Credit limit decisions are made by Capital One, the lender for the Ocean Credit Card, rather than by Ocean directly, and advertised limits represent the maximum available rather than a guaranteed amount. If you'd like to discuss this further, Capital One's Card Enquiries team are available 24 hours a day on 03444 812 812.
Thank you, and again, we appreciate your feedback.
The Ocean Customer Contact Team
Don’t know why you have blocked my…
Don’t know why you have blocked my account with no explanation. Very bery angry
11 september 2026
Antwoord van Ocean Finance
Thank you for taking the time to share your review, although we're sorry to hear that your account has been blocked.
As Ocean is not able to access account details directly, this would need to be looked into by Capital One, who manage the ongoing servicing of Ocean Credit Card accounts. Please contact their Card Enquiries team, available 24 hours a day on 03444 812 812, who will be able to explain the reason for this and assist you further.
Thank you, and again, we apologise for any inconvenience this has caused.
The Ocean Customer Contact Team
It was so easy to understand as these…
It was so easy to understand as these days every thing is so mumbo jumbo and hard to understand. but i found it so simple well done you.
11 september 2026
Antwoord van Ocean Finance
Thank you for the positive review, we really appreciate it!
The Ocean Customer Contact Team
So far so good
So far so good. Cant activate yet not got securety code from the back of my new card
18 september 2026
Antwoord van Ocean Finance
Thanks for the review. If you have any feedback or suggestions to make it a 5-star experience, please write to us at contactus@ocean.co.uk. We would love to hear from you!
The Ocean Customer Contact Team
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