Octoclassic Reviews 451

Octoclassics helped me with a couple of parts for my R129 SL. Even some parts not on the website were made for me with good fitment. Of course sometimes something breaks or does not fit perfect. Fortunatly, octoclassic refunded in one case and does send replacement parts. For my special order (back part of the side vents) even re-engineerd it to make less susceptible to failure and send it again.

Placed order 3 weeks ago, not heard a word from them, went on my invoice, parts haven’t even been dispatched yet, no communication whatsoever

So far so good, ordered some E31 parts, quality is good, delivery fast, hope to see more parts in cataloge in the future!

witam Kupilem kilka czesci do c140 i c126. Wykonane i dopasowane super. Wspolpraca z Panem Kamilem rewelacyjna Polecam bo naprawde warto 😉

Recieved non original products, seemed 3d printed with less quality and less strength, while i payed a very high price for the products.

Excellent Mercedes S123 part which was not avalable anymore at the dealer.
In cooperation I received the exact original color on the part.
Very good communication, well packed.
Absolutely recommendable!

Ordered parts for my classic 1995 Mercedes SL R129. Parts are of very very good quality and matching color. The parts are even stronger than the original ones and 1/3 of the price.
Even delivered with video or instructions on paper on how to replace them or migrate electronical parts build on it.
When part doesn't fit due to a face-lift version, Octoclassic takes responsibility and helps out to make sure you receive the versions you need. Wonderful service for a decent product!

Ordered wooden console for Mercedes R107. Excellent quality at really good price. Really good and helpful after sales especially Kamil

Bardzo dobra jakoś wykonania, bardzo dobry kontakt, części do W126 wyglądają bardzo dobrze. Na pewno kupię ponownie do kolejnego projektu

Bereits zweimal Teil (Clipaufnahme für die Sonnenblende bei Jaguar XJ40) gekauft. Beidemale brechen die Teile innerhalb kürzester Zeit. Offensichtlich ist das Material ungeeignet das es extrem spröde ist.

Współpracuje z chłopakami od 2 lat. Zamówiłem wiele części. Firma godna polecenia !

Świetna pomoc w doborze części do mojego auta klasycznego! Firma nowoczesna i dopasowana do potrzeb klienta. Polecam współpracę!

Zamówiłam część zamienna , przyszła na czas , jakoś wykonania bardzo dobra , generalnie polecam

Thank you good Price end Qualität

I orderer S2000 lateral logo black and they send them to me, but low quiality product, made on 3dPrinter.

You can do localy by your own and the worst thing is that y paid as a high level logo, and it is not.

AVOID AVOID AVOID
If I could give a ‘0’ score, I would.
- Check Google Maps (street view) for the London address
- Check companies registered at this address on any search engine
- Check the files lodged at U.K. Companies House (no charge)
The truth is out there people, don’t get conned like we did!!!
Just put a match to your hard earned money: it’s quicker, less stressful and the outcome is the same…..

Octoclassic’s reply says it all:
‘can’t find order, can’t find email trail, are we an actual customer’:
SERIOUSLY?
People, you heard it from the company themselves, they can’t find anything in their records, that speaks for itself….
Octoclassic, try:
- order 304996103
- email trail going back months
- company contact Kamil Grochola
Summary:
- not a U.K. company despite appearances
- Mercedes part doesn’t fit
- delay after delay
- promises not kept
- want us to throw more good money after bad: not going to happen

Similar reviews to TrustPilot on Mercedes-Benz Forum although similar issues obviously found with BMW parts. Wish we’d done our due diligence before placing our order.

I urgently needed parts and, after searching on Google, I came across a repair kit from Octoclassic. Without reading the full description carefully (which I acknowledge is my own fault), I ordered two repair kits. Had I realised they were 3D-printed parts, I would have had them made locally, as I already had samples that could easily have been scanned and printed by a local 3D printing company.
I placed my order on 30 November 2025.
The order consisted of four very small parts, weighing only 0.038 kg including packaging.
💰 Cost Breakdown:
Parts: R1,249
Shipping: R295
Additional LineX Air Service fee (December): R105.20
Customs charges paid at SAPO: R646.66
➡️ Total cost for 4 small plastic parts: R2,295.86
📦 Shipping & Tracking Nightmare
I understood that delivery might be slower due to the December holidays, so I waited patiently throughout December. However, once January arrived, tracking updates stopped completely.
Track17 was useless, providing no meaningful information.
I contacted Poczta Polska and, after waiting several days, received a generic response stating that the parcel was “in transit” and advising me to contact the seller and South African Post Office.
I then contacted Octoclassic, whose response was essentially:
The parcel is on its way
They have no influence over delivery times
I should check my nearest post office
They are aware of similar cases as they had such cases before.
No real assistance was provided.
Track17 later stated that the parcel had been accepted in the destination country, yet nobody could tell me where it actually was.
🇿🇦 South African Post Office Issues
I spent two weeks dealing with SAPO, during which:
I was initially lied to and told the parcel was still at customs
The next day, I was told it was in Durban and being sent to Queensburgh Post Office
Queensburgh Post Office has been closed for TWO YEARS
Eventually, I found the parcel myself on 21 January 2026 at Pinetown Post Office, where I had to pay the customs charges of R646. 66
Despite paying for delivery to my address, I had to:
Search for the parcel myself
Visit post offices that no longer exist
Travel all the way to Pinetown to collect it
❗ Key Issues with Octoclassic
It is not clearly stated that the items are manufactured in Poland
Import taxes are not included, unlike many other UK online retailers I regularly order from
No meaningful support when parcels go missing or stall in transit
They are aware of SAPO’s broken delivery system, yet continue using it
The customer bears all the risk, cost, and effort.
Waited a month and 3 weeks to get my parcel.
To put this into perspective:
I placed another order from a different UK retailer on 17 December, and that parcel arrived in South Africa on 5 January — with no issues.
⚠️ Final Verdict
I cannot speak for other countries, but if you are in South Africa, I strongly do NOT recommend purchasing from Octoclassic.
If you have a sample of what you need, go to a local 3D printing company instead, it will be faster, cheaper, and far less stressful.

Mauvaise gestion aucun suivi à ce jour

Buongiorno faccio un ordine da 48 Euro , pago 91 totale....
La differenza è x avere una consegna Espressa, pago xchè ho bisogno urgente della merce...più di 40 euro di spedizione e da 3 giorni il corriere rimanda la consegna...
Chiedo cortesemente aiuto al venditore, visto che non riesco in nessun modo a contattare il corriere....
Cosa mi risponde il venditore?!??
: non possiamo farci nulla abbiamo spedito e basta...
Nemmeno un finto tentativo di dire ; Provo a contattare il corriere x chiedere spiegazioni...
Esperienza davvero pessima ...
Una volta venduto, basta ...se ne lavano le mani....e se il pacco non arrivasse mai ?? Compro spesso in rete e molti altri venditori, anzi tutti quelli con cui ho avuto a che fare si sono sempre impegnati x risolvere qualsiasi problema si fosse presentato.
LORO NO ....UNA VOLTA SPEDITO NON È PIU AFFARE LORO...
VENDITORE super SCONSIGLIATO!!!
Aggiornamento Recensione ....
Non sto dicendo che la colpa sia del venditore x il ritardo della consegna, sto solo dicendo che una volta ricevuto il pagamento e spedito la merce non si interessano più .
Il cliente rimane tra il corriere IRRINTRACCIABILE E IL VENDITORE CHE NON FA NEMMENO FINTA DI CONTATTARE IL CORRIERE.
NONOSTANTE ABBIANO VIE PIU' DIRETTE .
ALTRI VENDITORI SI SONO IMPEGNATI A RISOLVERE CASI COME QUESTI!! INVECE VOI NEANCHE CI PENSATE !!!
Nonostante io abbia pagato quasi il doppio del prezzo X avere una spedizione veloce!!
Grazie tante octclassic !! Racconterò della mia esperienza con voi a tutti i miei conoscenti che in futuro vorranno acquistare ricambi!!!
Il modo corretto e trasparente sarebbe stato almeno provare ad aiutarmi!!!

Had a part made and the quality and detail exceeded my expextations. Will definitely purchase more parts in the future!