OFX - New Zealand Reviews 121

TrustScore 4.5 uit 5

4,7

Quay Street 188, Level 26, PWC Tower, 1010 Auckland, Auckland CBD, NZ


We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

The telephone assistance I received from the client manager was first rate. She took the effort to explain things and handle a fairly tight and complex compliance process to set things up between two... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

You loose 1.8% of your money if you use OFX instead of e.g. western Union or Panda Remittance. On top of that the recipient will not get what stated since an intermediate bank will charge another 0.15... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Bernadene has been an awesome account manager for me. Been with them since 2023 and she is always very patient answering all my questions I have. Given me great advise n help me understand the diff ra... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Dave has gone above and beyond with his service and support. Even when he was not personally available, he made sure that we were put in contact with one of his colleagues. We were never left wonderin... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Geldwisselkantoor
  2. Financieel adviseur
  3. Betaalservice

Over OFX - New Zealand

Geschreven door het bedrijf

logo logo


Simplify your FX needs with OFX.

Get Started

Currency exchange can be complicated. OFX keeps it simple with 24/7 foreign exchange expert (we call them OFXperts) assistance and an easy-to-use online platform. Our approach combines the human touch with convenient technology, whenever you need it, wherever you are.

We grew from an idea that there had to be a better, fairer way to move money around the world. That was over 25 years ago, and since then over 1 million customers have trusted us to help move $293bn+ around the world.

Why choose OFX?

Save Time - Fast and secure transfers in 50+ currencies to 170+ countries helps you transfer quicker.

wallet

Save Money

Bank-beating rates, paired with better market strategies, better timing, and better vendor management helps maximize profits and reduce costs.

secure

Transfer Securely

Regulated by over 50 regulators globally, means OFX always operates to international security standards and monitors transactions for suspicious activity with sophisticated technology

secure

Fee Transparency

OFX provides money visibility throughout the transfer process which means no hidden costs and no surprises.

secure

24/7 Support

Real human 24/7 support from OFXperts means that no matter where you are, we are only a phone call away.

Start saving time and money - open an OFX account today!

Geschreven door het bedrijf

.

Contactgegevens

  • Quay Street 188, Level 26, PWC Tower, 1010, Auckland, Auckland CBD, Nieuw-Zeeland

  • 0800 161 868

4,7

Uitstekend

TrustScore 4.5 uit 5

121 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

It's easy to use once I worked out the…

It's easy to use once I worked out the process. That is wok out the transfer first then transfer the amount of money into OFx.

4 oktober 2025
Review zonder uitnodiging
Logo OFX - New Zealand

Antwoord van OFX - New Zealand

Thank you Ardath. We appreciate you taking the time to highlight your client experience with us. We look forward to being your continued trusted service provider for future transfers.

OFXpert, Sarah

Beoordeeld met 5 van de 5 sterren

All very simple and the funds arrived…

All very simple and the funds arrived the next day.

24 oktober 2025
Review zonder uitnodiging
Logo OFX - New Zealand

Antwoord van OFX - New Zealand

Thank you Tom. We appreciate you taking the time to highlight your client experience with us. We look forward to being your continued trusted service provider for future transfers.

-OFXpert, Sarah

Beoordeeld met 5 van de 5 sterren

far better than the previous forex…

far better than the previous forex company we have been using.

8 oktober 2025
Review zonder uitnodiging
Logo OFX - New Zealand

Antwoord van OFX - New Zealand

Thank you Christian. We appreciate you taking the time to highlight your client experience with us. We look forward to being your continued trusted service provider for future transfers. OFXpert, Dave.

Beoordeeld met 5 van de 5 sterren

So helpful

Assyl Zharkenova was patient, understanding and very helpful when I was on a time constraint.

18 augustus 2025
Review zonder uitnodiging
Logo OFX - New Zealand

Antwoord van OFX - New Zealand

Hi Clare. Thank you for letting us know about the great experience you had with Assyli. We appreciate you taking the time to leave a review and will be sure to pass your kind words on. Thank you for being a valued customer and continued support of OFX. OFXpert, Dave.

Beoordeeld met 5 van de 5 sterren

Highly recommend

Bernadene was outstanding to deal with. Highly recommend. Thank you

6 augustus 2025
Review zonder uitnodiging
Logo OFX - New Zealand

Antwoord van OFX - New Zealand

Thank you Deborah for sharing the great experience you had recently with Bernadene. Our OFXperts are here 24/7 to make the most of your money. We’ll be sure to pass on your kind words to the team.

-OFXpert, Sarah

Beoordeeld met 5 van de 5 sterren

Smooth

Hi.
Nice doing business with you. The whole exercise was easy and quick, the funds being transferred to my UK account within 24 hours.
Very happy with your service thank you.

23 juni 2025
Review zonder uitnodiging
Logo OFX - New Zealand

Antwoord van OFX - New Zealand

Thank you Jan for your review. We appreciate your kind words and positive feedback as we always love reading stories from our clients. We look forward to assisting you with your future transfer needs.

-OFXpert, Sarah

Beoordeeld met 5 van de 5 sterren

Terrific experience

We dealt with Bernadene and she was just terrific. This was the first time we had used OFX, and she helped us so much - from setting up our account, through to the full transfer process. We really do thank her for being so patient with us.

1 juni 2025
Review zonder uitnodiging
Logo OFX - New Zealand

Antwoord van OFX - New Zealand

Hi Fiona. Thank you for letting us know about the great experience you had with Bernadene. We appreciate you taking the time to leave a review and will be sure to pass your kind words on. Thank you for being a valued customer and continued support of OFX.

-OFXpert, Sam

Beoordeeld met 5 van de 5 sterren

Fantastic service and support

Dave has gone above and beyond with his service and support. Even when he was not personally available, he made sure that we were put in contact with one of his colleagues. We were never left wondering what was happening and always had a real person to contact with questions and concerns. Great service!

14 april 2025
Review zonder uitnodiging
Logo OFX - New Zealand

Antwoord van OFX - New Zealand

Thank you Laura. We appreciate you taking the time to highlight your client experience with us. We look forward to being your continued trusted service provider for future transfers. OFXpert, Dave.

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Prompt, reliable and friendly.

25 juni 2025
Review zonder uitnodiging
Logo OFX - New Zealand

Antwoord van OFX - New Zealand

Hi Phil. Thank you for your kind review. We’re here 24/7 to help with your future transfer needs.

-OFXpert, Sophie

Beoordeeld met 5 van de 5 sterren

Professional Personal & Prompt Service

Bernadene recently helped me with set up and trial transfers with OFX. Excellent professional service and follow up by Bernadene. It's quite unusual to get personal service with prompt action from many large organisations these days, however I was pleasantly surprised. Thanks Bernadene.

17 juni 2025
Review zonder uitnodiging
Logo OFX - New Zealand

Antwoord van OFX - New Zealand

Hi Duncan. Thank you for letting us know about the great experience you had with your account manager Bernadene. We appreciate you taking the time to leave a review and will be sure to pass your kind words on. Thank you for being a valued customer and continued support of OFX.

-OFXpert, Sarah

Beoordeeld met 5 van de 5 sterren

Every step of the way!

Bernadene Leeuw--Bernadene has been fantastic helping me navigate my way through setting up a new OFX account with the ability to handle future Australian share and dividend transactions via Link Market Services, now called MUFG to our NZ account
Bernadene was there there every step of the way, I could not have done it without her help--thankyou!

24 juni 2025
Review zonder uitnodiging
Logo OFX - New Zealand

Antwoord van OFX - New Zealand

Thank you George for taking the time to leave a review about Bernadene. We’re happy to hear you had a great experience working with your OFX account manager and have passed on your kind words. Let us know if there’s anything else we can help with.

-OFXpert, Sophie

Beoordeeld met 4 van de 5 sterren

Easy to use Platform.

Easy to use Platform.
Great customer services if any queries.
Exch rates beat what we can get from our bank.

24 juni 2025
Review zonder uitnodiging
Logo OFX - New Zealand

Antwoord van OFX - New Zealand

Thank you Gary for taking the time to leave us a review. We appreciate you sharing your thoughts and thank you for your continued support.

-OFXpert, Sarah

Beoordeeld met 5 van de 5 sterren

Easy and trustworthy first transfers at great rates

Our contact, Dave Swadel, is so helpful, knowledgeable and reliable. He guided us through opening our account and making our transfers of NZD to AUD, and we are totally happy with the exchage rate and outcomes. We have more money to transfer later in the year, and will definitely do it via OFX. Thanks Dave!
Kindest regards, Reece and Lorraine

13 maart 2025
Review zonder uitnodiging
Logo OFX - New Zealand

Antwoord van OFX - New Zealand

Thank you Reece and Lorraine for taking the time to leave a review about Dave. We’re happy to hear you had a great experience working with your OFX account manager and have passed on your kind words. Let us know if there’s anything else we can help with.

-OFXpert, Sophie

Beoordeeld met 5 van de 5 sterren

Happy minnow

I'm just a minnow in this business, but OFX customer interface makes even minnows feel that their business is valued. Thank you for your no fuss efficiency

11 maart 2025
Review zonder uitnodiging
Logo OFX - New Zealand

Antwoord van OFX - New Zealand

Thank you, Michael. We’re delighted to hear that you had such a great transfer experience with us. We appreciate you taking the time to leave us a review and share your thoughts.

-OFXpert, Sam

Beoordeeld met 5 van de 5 sterren

Great support

Bernadene has been excellent to deal with. She has been very supportive and works to get a good deal done. Highly recommend her!

14 maart 2025
Review zonder uitnodiging
Logo OFX - New Zealand

Antwoord van OFX - New Zealand

Hi Caroline. We appreciate you taking the time to leave us a review about your most recent experience with one of our OFXperts. We'll be sure to let the team know!

-OFXpert, Sam

Beoordeeld met 5 van de 5 sterren

Great

I always get exceptional service from Bernadene. Highly recommend OFX.

12 maart 2025
Review zonder uitnodiging
Logo OFX - New Zealand

Antwoord van OFX - New Zealand

Hi Pieter. Thank you for reaching out to us regarding the excellent service you received by OFXpert, Bernadene. We love hearing positive client stories and will be sure to pass this on to the team.

-OFXpert, Nisha

Beoordeeld met 5 van de 5 sterren

Great rate, straight forward and as promised

Easy, helpful, good advice & guidance & prompt. Money arrive just as Dave said.
Dave was friendly & helpful & patiently explained the process & swiftly responded to emails. Thanks Dave. Would definately use again…..

4 maart 2025
Review zonder uitnodiging
Logo OFX - New Zealand

Antwoord van OFX - New Zealand

Thank you, Elaine, for your review. We appreciate your kind words and positive feedback as we always love reading stories from our clients. We look forward to assisting you with your future transfer needs.

-OFXpert, Sam

Beoordeeld met 5 van de 5 sterren

Amazing

We have used OFX for a number of transfers now and it couldn't be an easier process. Dave has been amazing, always ready to answer an email or text and with quick responses. Transfer details are crystal clear, and the money is quick to arrive in our account. I was initially a bit apprehensive and new to it all, but Dave helped me through the process and now its second nature. Would absolutely recommend.

25 februari 2025
Review zonder uitnodiging
Logo OFX - New Zealand

Antwoord van OFX - New Zealand

Thank you, Barry. We appreciate you taking the time to highlight your client experience with us. We look forward to being your continued trusted service provider for future transfers.

-OFXpert, Sam

Beoordeeld met 5 van de 5 sterren

Easy, stress free transfers

We used OFX for a number of transfers and Dave was amazing. He stayed in touch throughout the whole process and responded to my questions very quickly. I was skeptical at first using such a company but after doing a small "trial" deposit, we did not hesitate in using Dave's services for all future transactions. Would highly recommend.

10 maart 2025
Review zonder uitnodiging
Logo OFX - New Zealand

Antwoord van OFX - New Zealand

Thank you, Debbie for taking the time to leave a review about Dave. We’re happy to hear you had a great experience working with your OFX account manager and have passed on your kind words. Let us know if there’s anything else we can help with.

-OFXpert, Sam

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer