It's a disgusting service, especially provided by Oladoc staff members, and a waste of time and money. Today I booked an online consultation, and in the app I uploaded my pictures, which should sh... Toon meer
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Lees wat reviewers zeggen
Willingness to listen professional and friendly Dr.MUHAMMAD Maroof One of the best doctor in town i found through oladoc i appetite their efforts to realy put such skilled doctors on board. I true... Toon meer
Bedrijf heeft geantwoord
I’ve had a really smooth experience using Oladoc. Booking appointments is super easy, the app is user-friendly, and I was able to find verified doctors without any hassle. The reminders and follow-ups... Toon meer
Bedrijf heeft geantwoord
This is a Good Platform But sometimes they misguide the patient. last month i booked an appointment with a physiotherapist but when i went to the hospital the doctor was not available and i was not ev... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
oladoc is Pakistan's largest and most trusted digital healthcare platform, connecting patients with doctors, hospitals, labs, and pharmacies across the country. Our services include online doctor consultations, in person appointment scheduling, lab test booking with home sampling, surgery booking, medicine delivery, and corporate wellness programs for organizations. Whether someone needs to see a specialist, run a lab test, or manage a prescription, oladoc brings it all onto one platform. We are dedicated to making quality healthcare more accessible, transparent, and convenient for patients across Pakistan, from major cities like Lahore, Karachi, Islamabad, and Rawalpindi to smaller towns where access to good care can be harder to find. Alongside this, Fit by oladoc is our AI powered wellness companion, built for everyday health rather than just treatment. At its center is Zoya, an AI health coach who guides users through their wellness journey with personalized diet plans tailored to individual goals and routines. Fit by oladoc also includes AI meal scanning, which lets users log meals instantly just by taking a photo, along with mind and stress coaching to support mental wellbeing, not just physical health. Daily check ins, progress tracking, and real nutritionist support round out the experience. Together, oladoc and Fit by oladoc cover the full spectrum of health, from medical treatment when something goes wrong to everyday wellness that helps people stay well in the first place.
Contactgegevens
NASTP, 69 Abid Majeed Rd, Cantt, 54810, Lahore, Pakistan
- 04238900939
- care@oladoc.com
- oladoc.com
3,1
Gemiddeld
42 reviews
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Heeft 83% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
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It's a disgusting service
It's a disgusting service, especially provided by Oladoc staff members, and a waste of time and money.
Today I booked an online consultation, and in the app I uploaded my pictures, which should show my patient record, but when the appointment started, nothing showed, and even after that I couldn't get the medicine description.
I keep trying in the app, and customer services nothing get help.
It is a group of non professional pupils who dealing the app.
Please think before booking through this App to save time and money as well
10 oktober 2026
Review zonder uitnodiging
Very informative
19 september 2026
Review zonder uitnodiging
Antwoord van oladoc
Thank you for the review. We are happy that you had a positive experience with oladoc!
VERY DISAPPOINTING BOOKING EXPERIENCE.
VERY DISAPPOINTING BOOKING EXPERIENCE.
I booked an appointment with Dr. Ahmed Raza through oladoc and travelled a long distance with a patient to the hospital based on that booking.
When we arrived, the hospital informed us that the doctor would not be coming. Even more surprisingly, the hospital staff stated that they had “nothing to do with oladoc.”
This raises a serious question: if the hospital does not coordinate with oladoc, why is the doctor/hospital listed on the platform and why are patients being allowed to book appointments there?
A medical appointment is not like an ordinary reservation. Patients may be sick, elderly, fasting, in pain, or travelling considerable distances. If an appointment cannot be properly verified with the hospital/doctor, it should not be presented to patients as a confirmed booking.
There was no advance notification or cancellation before we travelled to the hospital.
I expect oladoc to investigate why this appointment was allowed to be booked, clarify its coordination with the hospital and Dr. Ahmed Raza, and ensure other patients are not put through the same experience.
Extremely frustrating and disappointing. Based on this experience, I cannot recommend relying on an oladoc appointment without independently confirming it with the hospital first.
9 september 2026
Review zonder uitnodiging
Antwoord van oladoc
We're really sorry this happened. This isn't the experience we want anyone to have, and we'd like to look into it properly. Could you email us at care@oladoc.com with your booking details so our team can investigate and follow up with you directly?
Recently i got an appointment from Dr Imtiaz Bukhari
Recently i got an appointment from OLADOC of Dr Imtiaz Bukhari, my father has some psychological issues, so we went to him in Islamabad International Hospital, we paid his initial consultation fees, during consultation he suggested 12 therapy ON-SITE session for 120K. He pushed us to pay all the payment in advance which i did (all the receipt available), after 1st online session my father didn't like his style and i asked him to refund the amount of remaining 11 sessions because we are not satisfied. He just said he will not refund any amount and after so many reminders he stopped replying us. What should we do in this case? I have all screenshots and payment receipts available.
1 augustus 2026
Review zonder uitnodiging
Antwoord van oladoc
We're sorry to hear this. Please email us at care@oladoc.com so we can look into the issue and help resolve it.
Failed to connect me with doctor
25 juni 2026
Review zonder uitnodiging
Antwoord van oladoc
Sorry for the trouble connecting with your doctor. Please reach out to us at care@oladoc.com and our team will help you sort it out.
THIS IS A SCAM APP
THIS IS A SCAM APP, WORST CUSTOMER SERVICE. I BOOKED AN APPOINTMENT PAID 4K APPOINTMENT WAS NOT BOOKED UPON ARRIVAL AT THE HOSPITAL. MY MOM SUFFERS FROM BP AND I HAD THE WORST TIME. THEY DID NOT REFUND ME.
8 april 2026
Review zonder uitnodiging
Antwoord van oladoc
We are very sorry to hear about your experience and understand how distressing this situation must have been, especially given your mother's health condition.
This is not the level of service we aim to provide. We would like to investigate what happened with your appointment and the refund concern. Please share your booking details with us at care@oladoc.com so our team can review the matter thoroughly and work toward a resolution as quickly as possible.
My experience is very very worst i will…
My experience is very very worst i will mot recommend just now i paid 2k online video consultation doctor came only for 5 minutes he didn’t listen me properly and their customer service they did not fix m mentioning the doctor profile waste of money its totally m really really disappointed.
Doctor Name is
Dr Ammar Yasir Chohan
Neurology plz dont book appointment with him
I am writing this from Ireland.
26 januari 2026
Review zonder uitnodiging
Antwoord van oladoc
We’re sorry to hear about your experience and truly regret the inconvenience caused. This is not the level of care we aim to provide. Your feedback has been noted and will be reviewed internally to ensure this is addressed. Thank you for bringing this to our attention.
It was a really good experience…
It was a really good experience everything was smooth and hassle-free.
2 januari 2026
Review zonder uitnodiging
Antwoord van oladoc
We appreciate your feedback and are happy you had a great experience!
Convenient Appointments and lab test…
Convenient Appointments and lab test bookings.
13 januari 2026
Review zonder uitnodiging
Antwoord van oladoc
We’re glad we could make your appointment and lab test booking process easy and convenient!
I’ve had a really smooth experience…
I’ve had a really smooth experience using Oladoc. Booking appointments is super easy, the app is user-friendly, and I was able to find verified doctors without any hassle. The reminders and follow-ups are helpful, and it saves a lot of time compared to traditional appointment booking.
8 januari 2026
Review zonder uitnodiging
Antwoord van oladoc
Great to hear about your positive experience with oladoc. If you need further support or wish to book an appointment please call our 24/7 helpline number 04238900939
Excellent user experience
User experience of application is excellent. They understand natural human behavior. The pool of verified doctors has helped me several times.
31 december 2025
Review zonder uitnodiging
Antwoord van oladoc
We’re happy we could assist and make a difference for you!
Got my lab tests booked through them
Got my lab tests booked through them. Good discounts and service.
12 december 2025
Review zonder uitnodiging
Antwoord van oladoc
Thank you for your feedback! Providing our users with a good experience is exactly what we at oladoc strive for.
Antwoord van oladoc
Appreciate the feedback. Thank you for using oladoc.
Everything was smooth
Everything was smooth. Highly recommended.
1 november 2025
Review zonder uitnodiging
Antwoord van oladoc
Thank you for your kind words! We’re so glad you had a great experience.
Great help, i recommend this to everyone
Great help, easy to understand, clear guidance.
15 juli 2025
Review zonder uitnodiging
Antwoord van oladoc
We’re delighted you had a positive experience!
Antwoord van oladoc
Grateful for your kind words.
Serious Negligence.
Assalamualaikum
Dear Sir,
Today I reached south city hospital before the given time for Dr. Gohar Alam's appointment booked on 1st October, then I suddenly came to know that Dr is not available in town and hospital informed me that Oladoc is not connected with hospital at all.
My question is if the Oladoc is not officially connected with the hospital then why Oladoc using name of hospital in the massage as "REGARDS SOUTH CITY HOSPITAL".
I just called Oladoc helpline and the representative told me that we are connected with the hospital it's all hospital negligence.
Please check this and clear who is responsible for this issue.
20 oktober 2025
Review zonder uitnodiging
Antwoord van oladoc
We’re sorry to hear about your experience and would like to make it right. Kindly send us an email with your details at care@oladoc.com
Worst services and app
Worst website
Wost customer service
Scammers
I paid them the money and finally got consulted by a dermatologist after trying their shit app many tme and she was in so hurry and she told me that she will add my prescription on the app it's been 3 days I have not got my prescription even after chasing them on email as well
Worst Worst worst
3 oktober 2025
Review zonder uitnodiging
Antwoord van oladoc
We apologize for the inconvenience and appreciate you bringing this to our attention. Please share the details of your appointment at care@oladoc.com and we'll look into it promptly.
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