Olio Reviews 

2.596
•
TrustScore 4 uit 5

4,1

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have now passed on about 5 lots of food and non food items. The procedure was easy and the people who collected them were polite and turned up approximately when they said they would. In the past I... Toon meer

Beoordeeld met 1 van de 5 sterren

account suspended without any ability to appeal due to not having any photo ID, typical out of touch middle class who cannot fathom their are people without valid photo ID in the world. I needed less... Toon meer

Beoordeeld met 5 van de 5 sterren

Olio is very easy to navigate and a valuable part of my everyday life and makes me feel like I'm doing something positive. Whether it's saving food or or giving away unwanted items, with the possibili... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

It is very easy to post an item on Olio. Receiving and sending messages is simple. Had a very good experience with this site, and it's great that others can use what I no longer need. I haven't collec... Toon meer

Bedrijfsgegevens

Geschreven door het bedrijf

Welcome! Olio connects neighbours and local shops so surplus food & other household items can be shared. Featured by the BBC, Wired, TimeOut


Contactgegevens

  • Haslemere Road 30E, N8 9RB, London, Verenigd Koninkrijk

  • olioex.com

4,1

Goed

TrustScore 4 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 90% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,1

Alle reviews

(2.596)

156 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Amazing app

Amazing app to advertise food and non-food items. Have been able to sell my own items and been able to receive other needed items from kind strangers. Love being able to rescue food and stop the waste too. Best application I’ve downloaded in a while

12 mei 2026
Review zonder uitnodiging
Logo Olio

Antwoord van Olio

We’re so happy to hear you’re enjoying being part of the community 💚

Beoordeeld met 5 van de 5 sterren

Easy to use app

Easy to use app, excellent for getting free or bargain items, easy to give stuff away. Volunteers are lovely and work hard for the community, really appreciate their time and effort. Love being part of the Olio movement to reduce waste and encourage recycling.

10 mei 2026
Review zonder uitnodiging
Logo Olio

Antwoord van Olio

We’re lucky to have amazing users like you 💚

Beoordeeld met 1 van de 5 sterren

It’s disgusting that they are offering…

It’s disgusting that they are offering expired food to charities or to the public while also expecting people to pay a subscription. This case should go to court, and the people responsible for taking money for this should be prosecuted. Expired food is a danger to public health. It should be disposed of, not consumed, and the company should pay for its disposal instead of treating people like garbage bins.

9 mei 2026
Review zonder uitnodiging
Logo Olio

Antwoord van Olio

Thanks for sharing your thoughts!

We do want to address this, because we think there's a misunderstanding about how Olio actually works.

Our retail partners only ever donate food that's within its use-by date on the day of collection, or within its best-before date. Our Food Waste Heroes are trained volunteers (they complete food safety training before they can collect) and part of that training is knowing that any food past its use-by date cannot be shared on the app.

If a business accidentally donates something past its use-by date, our volunteers are equipped to spot it, won't list it, and report it back to us so we can follow up with that business directly.

We also have systems in place that detect if food past its use-by date is being listed on the app and when that happens, the listing is taken down and penalties are applied.

And if you ever spot something that doesn't look right, you can flag it directly in the app too.

We take food safety seriously, and we're confident the safeguards we have in place reflect that.

If you have a specific concern you'd like us to look into, we'd welcome you reaching out at hello@olioapp.com.

Thank you!

Team Olio

Beoordeeld met 5 van de 5 sterren

I've had the Olio app for several…

I've had the Olio app for several years. Although I haven't collected much free food I have collected bunches of free flowers and bought and sold on Olio.
It's well worth joining.
The forum contains comments, recipes and recycling ideas from other Olioers and I find it a compulsive read.
It's free so well worth joining.

8 mei 2026
Review zonder uitnodiging
Logo Olio

Antwoord van Olio

Thank you for the kind feedback and for being with us! 💚

Beoordeeld met 5 van de 5 sterren

I WAS JOBLESS ON SICK AND REALLY…

I WAS JOBLESS ON SICK AND REALLY STRUGLLING AT THE TIME I STARTED OLIO. GETTING FREE FOOD WHICH IS CLEAN WAS AND IS A GREAT THING FOR ME. IT HELPED ME REALLY A LOT. NOW I AM A VOLUNTEER COLLECTING AND DISTRIBUTING FOOD FOR OLIO.

5 mei 2026
Review zonder uitnodiging
Logo Olio

Antwoord van Olio

Thank you so much!

This genuinely means a lot to us and to everyone working hard behind the scenes.

Welcome to the Olio family! 💚

Beoordeeld met 4 van de 5 sterren

Great app

Only just joined but already gave 4 things away. Great stuff on there, useful for many people I'm sure.

2 mei 2026
Review zonder uitnodiging
Logo Olio

Antwoord van Olio

So glad you're enjoying Olio!

You're part of something really special, a community of people who believe sharing is caring.

Thank you! 💚

Beoordeeld met 5 van de 5 sterren

Olio is a great way to engage with…

Olio is a great way to engage with other people and reduce waste. The app is user friendly and I really reflcomended.

17 april 2026
Review zonder uitnodiging
Logo Olio

Antwoord van Olio

Thank you for the lovely words!

Every pick-up, every listing, every new neighbour connected, it all adds up.

We're so glad you're here. 💚

Beoordeeld met 5 van de 5 sterren

Love this company’ it helps everyone to…

Love this company’ it helps everyone to give away items to those most in need’ we need more of these! Save our planet! Look after our neighbours! Our world is a better place because of Olio 🩷

29 april 2026
Review zonder uitnodiging
Logo Olio

Antwoord van Olio

This made our day!

Thank you so much for sharing and for being part of the Olio community.

Every listing, every pick-up, every share makes a real difference. 💚

Beoordeeld met 4 van de 5 sterren

Free And it helps lives.

Free, easy to navigate, and reliable collection points. The only downside is the lack of order verification, and someone else collects the items without confirmation.

13 januari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

The idea is marvellous and noble but my…

The idea is marvellous and noble but my experience has been ruin by a ridiculous bully of a squad leader. I didn't list my items just because of an emergency which I told my squad leader but my slot was removed. I reported to olio but nothing was doing instead all I've got even since are mean mails demanding that I list my items. It feels the an app was created and operated by a bunch of mean girls who peaked in high school. The sp called squad leader practically gave all her mates the slots and olio did nothing about it.

Update: They suspended people who give the app bad reviews. I'm still using a magnifying glass to search for the dirt on the counter top I used for my listing.

19 april 2026
Review zonder uitnodiging
Logo Olio

Antwoord van Olio

Hello there,

Thank you for being a Food Waste Hero and for sharing your experience with us. We're really sorry to hear you had an emergency, and we hope you're doing okay.

It's great that you let your Squad Captain know what happened. However, there's one more step that's really important: responding to the post-collection message. This message is sent automatically 1.5 hours after your slot if no listings have been added, and it's how our system tracks what happened at each collection.

We give everyone a 24-hour window to respond to it, precisely because we know that life can get in the way sometimes. If it isn't answered within that window, slots are unfortunately removed automatically.

This applies to all Food Waste Heroes equally, and it's there to keep things fair for our volunteers and store partners.

We hope this clears things up, and you can read more about how it works here: https://help.olioapp.com/en/articles/12333210-collection-reminder-messages

If you did respond to the message and your slot was still removed, or if you think this was a mistake, please email us at hello@olioapp.com from your Olio registered email address and we'll look into it for you.

We really value everything you do as a Food Waste Hero, and we hope to see you back out there soon. 💚

Beoordeeld met 1 van de 5 sterren

Olio drivers have been flytipping on…

Olio drivers have been flytipping on our local green for more that a year. They have been leavng large bags of Tesco and Sainsburys bread, 9well out of date), originally in all the plastic wrappings which rats and squirrels were shredding and scattering, now, by removing the wrappers and scattering big chunks of bread over a treasured local green space. It has been identified as foodstuffs collected by Olio be the reduced labels on the wrappers, and 2 branches of Sainsburys and 3 of Tescos have become involved and spoken to their Olio contacts. Olio's conduct is shameful, - we were originally anxious about reporting it as we did not want to stop leftover usable food being passed to them for distribution to those who need it. The products which are not passed on to people who can benefit from them should be properly and responsibly disposed of.

17 april 2026
Review zonder uitnodiging
Logo Olio

Antwoord van Olio

Hello there,

Thank you for bringing this to our attention. This is not okay and this behaviour goes completely against everything Olio stands for. We take reports like this extremely seriously.

Please email us at hello@olioapp.com with as much detail as you can, including dates, photos, locations and any context you have. We will investigate this urgently and make sure the right action is taken.

Thank you for protecting your local green space and for giving us the chance to put this right.

Team Olio 💚

Beoordeeld met 1 van de 5 sterren

Concept good but execution not always great

I am what Olio call a food waste hero.
The concept is good but the execution can be rubbish at times.

I have been signed up since January and gradually getting the hang of how to distribute food waste from supermarkets
Until !!! Something went wrong with there communication system with the supermarket. I turned up for a Save Me allotted slot and was told by the supermarket that they weren’t expecting me and there was no food waste to collect. No problem. But my listing did not appear on the website so I couldn’t explain what had happened. So I filled out a report form to say what had occurred. The next day I received a warning and said my slots had been removed as punishment. 3 days later and 4 emails and reports made I have heard nothing from Olio. I have been going round and round in circles to try and resolve the problem but there is no human face or voice behind Olio. I just want to talk to a human being !!! An apology would be nice to for this mess up.

11 april 2026
Review zonder uitnodiging
Logo Olio

Antwoord van Olio

Hello there,

Thank you for being a Food Waste Hero and for taking the time to share your experience. We can hear how frustrating this has been, and we're sorry you've felt like you've been going round in circles with no one to turn to.

When there's no food available at a collection, there are two important steps: reporting it via the Issue Report Form on the Volunteer Hub, and responding to the post-collection message (which arrives around 1.5 hours after your slot).

If that message isn't answered within 24 hours, our system isn't able to verify what happened, which is most likely what triggered the removal of your slots.

We know that's not immediately obvious, and we appreciate it can feel unfair when you did everything you could on the day.

If you think the warning was issued in error, please email us at hello@olioapp.com with your account details and we'll look into this properly for you.

Your dedication to reducing food waste really does make a difference, and we hope we can get this sorted so you can get back to doing what you do best. 💚

Beoordeeld met 3 van de 5 sterren

Good app to reduce food wastage

It's really good app to reduce food wastage but the problem is rating, you need many good ratings to increase your overall rating but due to a single bad rating your points reduce drastically and you get overall bad rating easily due to a single bad rating.

8 april 2026
Review zonder uitnodiging
Logo Olio

Antwoord van Olio

Hello :)

Thank you for the kind words, and for taking the time to share this feedback!

It's worth knowing that once you reach 10 ratings, our system automatically ignores the highest and lowest scores when calculating your average, specifically to protect against unfair impacts from a single bad rating.

We hope that helps a little!

You can find out more about how ratings work here: https://help.olioapp.com/en/articles/12158314-how-do-ratings-work-on-olio

Thanks for being part of the Olio community and for helping reduce food waste. 💚

Beoordeeld met 1 van de 5 sterren

Olio removed my app rating as it wasn’t…

Olio removed my app rating as it wasn’t 5*. Offered something for free and gave approximate postcode to arrange collection. Within half an hour a man was banging my door, I did not give him full address. Luckily I wasn’t home alone. On messaging olio support, I was told it was a blurred location and was probably a local who recognised it by landmarks/ trees etc, (not true it’s quite a new build). Would not raise the complaint regarding personal safety. Fobbed off completely, any person avoid for your own safety and peace of mind.

5 maart 2026
Review zonder uitnodiging
Logo Olio

Antwoord van Olio

Hello there!

We're really sorry to read this, and we want you to know that we take personal safety incredibly seriously.

Millions of people share safely on our platform every day, and we work hard to make sure it stays that way.

That's exactly why we want to look into your specific experience properly, because it matters to us that we get this right.

Please email us at hello@olioapp.com from your Olio registered email address with as much detail as you're comfortable sharing, and we'll make sure it's reviewed by our team.

We're grateful you reached out and we really hope we can restore your confidence in Olio. 💚

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer