Carl the Electrician found the issues immediately with my livingroom light switches. He did a fantastic job and is very knowledgeable. I would to get Carl for my electrical needs because he knows how... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Dylan showed up on time, keeping us posted of his ETA. Diagnosed the problem with our furnace diligently and left us with a solution. Great experience!
Bedrijf heeft geantwoord
Repair is now complete. Very professional and pleasnt repair person came, didn't have part needed and company had to order. Company called back and reported part was discontinnued and I needed new o... Toon meer
Bedrijf heeft geantwoord
The technician that they sent out was very thorough and professional. He corrected the problem, and found a couple more potential problems that would have happened in the near future had he not disco... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Oncourse Home Solutions offers affordable home protection programs that help protect against unexpected repair costs for service line emergencies. We currently manage over 2 million service contracts including water line, sewer line, in-home plumbing, and interior electric line across the country for homeowners, utilities and municipal customers. Oncourse strives to provide hassle-free repairs, exceptional customer service, professional local contractors, and peace of mind.
Contactgegevens
Verenigde Staten
- oncourse.com
4,4
Uitstekend
463 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Mensen keken ook naar
I have used Oncourse Home Solutions…
I have used Oncourse Home Solutions twice now and have been totally satisfied with the results! Great fast service and great competent technicians. I highly recommend!
20 juli 2026
Review zonder uitnodiging
Antwoord van Oncourse
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
customer service rep was very…helpful
The customer service rep was very professional, knowledgeable, kind and helpful. Took the time to answer all the questions and explain in details. Five stars for I believe her name is Janie
28 juli 2026
Antwoord van Oncourse
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
Antwoord van Oncourse
Thank you so much for the 5-star rating! We’re thrilled to know you had a great experience. We have saved our customers over $100M in repair costs each year through successful experiences like yours. We look forward to continuing to protect your home with flexible and affordable coverage.
Antwoord van Oncourse
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
replacing working appliance
The repair person arrives as scheduled; however, she only
uses one parts replacement vendor, and when they
do not have the part, instead of researching the internet, she claims the appliance can not be repaired. I then have to purchase a new appliance to replace the one for which she could not find a part.
16 juli 2026
Antwoord van Oncourse
We appreciate you sharing your experience with us. We understand your frustration when a repair isn't possible due to part availability. We are always working to expand our resources and improve our service to ensure we can meet our customers' needs more effectively. Your feedback is valuable as we review our processes for sourcing parts.
The technician was on time and…
The technician was on time and explained everything clearly.
17 juli 2026
Antwoord van Oncourse
Thanks for the shoutout! We’re so glad our technician made a great impression. Our techs bring decades of local experience to every system in your home with pride in every repair. We’ll make sure to pass your feedback along.
Easy to contact service was good
23 juli 2026
Antwoord van Oncourse
Thank you so much for the 5-star rating! We’re thrilled to know you had a great experience. We have saved our customers over $100M in repair costs each year through successful experiences like yours. We look forward to continuing to protect your home with flexible and affordable coverage.
Washer Repair
It would have been better if we wouldn’t have had to wait for over a week to get somebody out here. Then we did and he didn’t have the part. Then another week waiting. But the guy who installed it was fantastic
17 juli 2026
Antwoord van Oncourse
Thank you for sharing your feedback with us. We are happy to hear that the installation was completed, but disappointed to hear about scheduling delays. We will review this install and use our learnings to improve our services. Thank you again for taking the time to share you feedback with us.
Very good technician and came out slove…
Very good technician and came out slove my problem with my dishwasher
23 juli 2026
Antwoord van Oncourse
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
Great experience
Great experience. Oncourse called back in a timeframe shorter than expected. They even moved up the appointment so they came a day early. Orlando the tech was knowledgeable, polite and ontime.
22 juli 2026
Antwoord van Oncourse
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
Responsiveness is important.
Scott was thorough, timely and friendly.
24 juli 2026
Review zonder uitnodiging
Antwoord van Oncourse
Thanks for leaving the review! We’re thrilled to here that our technician delivered a 5-star experience. Our local technicians are a huge part of why over 2 million customer trust us, and we’ll make sure your feedback gets back to them. We appreciate you choosing us to protect your home.
Your customer service employee name…
Your customer service employee name Angie was the rudest employee I have ever talked to. I have had the warranty service for many years and never been talked to as she did.
24 juli 2026
Antwoord van Oncourse
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience, and will take the necessary steps to improve our communication with our customers. Thank you again for the feedback, we strive to improve with all feedback.
Antwoord van Oncourse
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
Horrible customer service with this…
Horrible customer service with this last call. I called back in 2025 to advise not to renew my service. I am to this day still being charged for the monthly service. I have continued to call and dispute the charges and always told to call Consumers themselves and tell them to credit my account and deduct it from my bill. However if you do that then you have a past due balance and get a shut off notice. So now I have paid a year worth of charges. The customer service rep I spoke to back in June 2026 said he saw where I called and told them not to renew my service and put in a request for a years worth of charges. Now being told it was denied because it was a valid service. How is it one rep can see where I said do not renew and officially cancel my account and now it is now showing in my account that I even called. Spoke to a manager and he was very rude, kept over talking me and refused to listen to what I was saying. Don't ever sign up for this service, they are horrible to deal with.
24 juli 2026
Review zonder uitnodiging
Antwoord van Oncourse
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience, and we want to make this right. A member of our Help Desk team will be reaching out to you directly to learn more and work toward a resolution. Your feedback is important to us, and we’re committed to using it to improve.
The quickness of getting someone to…
The quickness of getting someone to come out and check our A/C. The guys were great and knew what they were doing.
17 juli 2026
Antwoord van Oncourse
Thank you so much for the 5-star rating! We’re thrilled to know you had a great experience. We have saved our customers over $100M in repair costs each year through successful experiences like yours. We look forward to continuing to protect your home with flexible and affordable coverage.
These Tech's know what they are doing… They are asset to the Co
These Tech's know what they are doing very helpful
Asetts
...........................................................................................................................................................................................................
6 juli 2026
Review zonder uitnodiging
Antwoord van Oncourse
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
On course solutions has dispatch…
On course solutions has dispatch telephone people who listen and assess a problem then assign an expert to resolve it. They scheduled visit with one. The expert was very very knowledgeable in due conditioner cleaning and checking for sufficient refrigerants, he added some and set my thermostat to a degree that carried cool air for the nextv3 weeks of extremely hot temps outside. I am thankful for this timely work and being given the indoor temp setting needed.z thank you!
13 juli 2026
Review zonder uitnodiging
Antwoord van Oncourse
Thank you so much for the 5-star rating! We’re thrilled to know you had a great experience. We have saved our customers over $100M in repair costs each year through successful experiences like yours. We look forward to continuing to protect your home with flexible and affordable coverage.
Technician was on time
Technician was on time, courteous, knowledgeable and performed in a detailed manner
16 juli 2026
Antwoord van Oncourse
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
Antwoord van Oncourse
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience, and we want to make this right. We would like to work with you to bring this matter to resolution. We are unable to locate your account or claim and need some additional information from you so that we can assist in getting this resolved. Will you please email us at customerserviceinquiries@oncoursehome.com and a member of our Help Desk team will reach out directly to learn more and work toward a resolution. Your feedback is important to us, and we’re committed to using it to improve.
Just a phone call away
Every time I have called, I have talked with some really great people. Their willingness to make sure that my project is done quickly is huge! They do their due diligence to make sure I have the correct contractor. My projects are usually done within a couple of days and done right. I highly recommend! 5⭐️
20 juli 2026
Review zonder uitnodiging
Antwoord van Oncourse
Thank you for being with us over the years – we truly appreciate it. Knowing our service continues to earn your trust is the best compliment we could receive. With over 2 million homeowners protected and over three decades of experience, we’re committed to being there whenever you need us. We look forward to continuing to support your home.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.