Onecklace Reviews 

1.646
•
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

I like the necklace but the birthstone is very small as compared to other jewelers. The disappointment is the clasp. It’s very difficult. At some point this is going to break. It’s better when there’s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great company to deal with, good customer services. Easy to use web site. Ordering process straightforward. Quality of the named 14ct gold necklace for my wife was excellent and delivery to the UK was... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The quality of the chai and chain exceeded expectations. I had no issues with delivery (I did pay extra for a quicker delivery) but in fact they emailed to say it as arriving 2 days earlier than origi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have ordered two necklaces from Onecklace, and not only were every last one of the details to the custom order executed with precision, but these beautiful pieces were shipped quickly and are hands-... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Sieradenwinkel

Geschreven door het bedrijf

Onecklace is a small family business. When shopping with us, you get great quality items which are handcrafted Individually with love and care from our family to make the most special and meaningful jewelry for you!


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,5

Alle reviews

(1.646)

73 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 2 van de 5 sterren

Disappointed

Free delivery is advertised....but they add an additional charge for fees and taxes for UK orders...so delivery isn't free.
Braille order...both sides of a pendant....only one side done in braille and other side was print..disappointed....although website is UK..
.item came from Jerusalem

3 augustus 2025
Review zonder uitnodiging
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Antwoord van Onecklace

We are truly sorry to know that you are disappointed. Your order was processed with our FREE shipping option, as clearly advertised on our site. However, the additional charges you experienced relate to VAT, which is required by law in the UK.

Regarding the engraving: while the front of your necklace was customized in Braille, the back engraving—like all of our items—is a visual engraving only, and does not have tactile texture.

Please check your email, I have sent you a follow up.

Beoordeeld met 5 van de 5 sterren

Everything perfect!

Wonderful ring, fast delivery (consindering shipping to Germany), friendly contact - everything was fine! I definitely recommend this company!!

19 november 2024
Review zonder uitnodiging
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Antwoord van Onecklace

Thank you so much for supporting our business.

Beoordeeld met 1 van de 5 sterren

Completely Burnt Necklace in The Box

This 14k gold, name necklace is a present from my boyfriend to me. It was burnt in the box and stuck to the box upon opening. The chain is fried. They must have put it in the box very hot after soldering it or something. I don't know, but it is unbelievable, and completely ruined! From what my boyfriend tells me, they don't believe him and want to charge him $100 to return it, plus shipping and handling. This is cheating us out of about $350.00. Horrible and disgraceful of this company. Not to mention, we are senior citizens, not the type of people that would lie about this.

14 juli 2025
Review zonder uitnodiging
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Antwoord van Onecklace

We are sorry that you feel this way. Please know that we have been in close communication with the customer who requested that all follow-ups be directed solely to him.

Beoordeeld met 4 van de 5 sterren

Left handed clasp

The necklace was nice but the clasp was in the left handed position and I am right handed which makes it harder to get it on.

20 juni 2025
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Antwoord van Onecklace

Thank you for your feedback, we are sorry to know this, I have sent you an email, please check your inbox/spam.

Beoordeeld met 5 van de 5 sterren

Lovely gift!

Ordered this item for our daughter, whose baby’s name is Ahava! Looks great and she is thrilled with it.

8 juni 2025
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Antwoord van Onecklace

Thank you so much for supporting our business.

Beoordeeld met 5 van de 5 sterren

Fast, quick and very customer-oriented!

Dealing with onecklace has been a real pleasure, I accidentally ordered the wrong necklace and they refunded me 70% and let me keep the necklace since immediately ordered the correct one. And all that even though it was a custom item where lots of companies don‘t accept returns! Customer support was also very friendly and quick, I can personally recommend onecklace!

14 juni 2025
Review zonder uitnodiging
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Antwoord van Onecklace

Thank you so much for supporting our business.

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent!
Très professionnel, un service client accessible, à l’écoute, suite à une incompréhension de ma part. Très réactif.
Je recommande grandement
Et le collier acheté, pour ma fille, est très beau, de bonne qualité. Merci

12 juni 2025
Review zonder uitnodiging
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Antwoord van Onecklace

Merci!

Beoordeeld met 5 van de 5 sterren

Engraved couple bracelets

First off quality is apparent very well made. The customer service was very willing to communicate with my complicated concerns. I plan to purchase more items in the future. Thank you again folks!!!!

25 mei 2025
Review zonder uitnodiging
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Antwoord van Onecklace

Thank you so much for supporting our business.

Beoordeeld met 5 van de 5 sterren

Very beautiful

Very beautifully, the silver was very shiny and it was one of the best silver pieces I have seen

30 april 2025
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Antwoord van Onecklace

Thank you so much for supporting our business.

Beoordeeld met 5 van de 5 sterren

Always a 5 Star rating

This company is so easy to work with and confirms special orders twice over to assure successful transaction. Thank you for all the numerous 5 star rating purchases I've made with you!

29 april 2025
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Antwoord van Onecklace

Thank you so much for supporting our business.

Beoordeeld met 5 van de 5 sterren

Order was perfect

Order was perfect, came quickly and was absolutely adored by the recipient.

14 april 2025
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Antwoord van Onecklace

Thank you so much for supporting our business.

Beoordeeld met 2 van de 5 sterren

Disappointed

Bought a bracelet 925 silver at the end of march. Already it is discoloured and tarnished. When I complained I was told this is normal for silver and to buy a cleaner. Was a gift for my mum and has made her wrist break out too. All her jewellery is silver and this has never happened before. Expensive for this to happen.

22 maart 2025
Review zonder uitnodiging
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Antwoord van Onecklace

We are truly sorry to know that you feel this way. Silver can sometimes tarnish naturally, and we provided some cleaning tips to help with this. However, if those didn’t resolve the issue, we had invited you to reach back out to us. We have sent you an email to solve this for you asap. Please check your inbox.

Beoordeeld met 5 van de 5 sterren

Gorgeous heart and key keychain

Purchased a gorgeous sterling heart and key keychain set for my parents 65th anniversary. Beautiful, great quality, great price. Excellent customer service/assistance with order. Thank you!

4 maart 2025
Review zonder uitnodiging
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Antwoord van Onecklace

Thank you so much for supporting our business.

Beoordeeld met 5 van de 5 sterren

Great product with finesse and high…

Great product with finesse and high quality!

Delivery was before estimated delivery day with excellent communication

20 maart 2025
Review zonder uitnodiging
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Antwoord van Onecklace

Thank you so much for supporting our business.

Beoordeeld met 1 van de 5 sterren

Don’t trust this company

Don’t trust this company. It took more than 5 weeks for delivery which was very frustrating as we ordered the item for a birthday gift. They lied about their location saying they were in Australia and made us re-order the item, causing a further delay in us receiving the item. The website stated 7-14 day delivery that’s why we made the purchase but ended up taking 5 weeks for delivery.

3 februari 2025
Review zonder uitnodiging
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Antwoord van Onecklace

We are sorry to know this, please kindly send us an email with your order number.

Beoordeeld met 5 van de 5 sterren

LOVE the necklace

LOVE the necklace! It’s just the right size and it’s great quality! Will definitely continue buying from them!

25 februari 2025
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Antwoord van Onecklace

Thank you so much for supporting our business.

Beoordeeld met 1 van de 5 sterren

I’ve had 2 necklaces and tarnish very…

I’ve had 2 necklaces and tarnish very easily… for the price they are, I would not recommend.

16 januari 2025
Review zonder uitnodiging
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Antwoord van Onecklace

We are sorry to know this. Please contact us on email with your order number, we were not able to locate any order under the details left in your review.

Beoordeeld met 5 van de 5 sterren

Received my beautiful necklace right…

Received my beautiful necklace right before my birthday absolutely stunning I highly recommend them they are very fast with shipping and perfectly package and great communication

10 maart 2025
Review zonder uitnodiging
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Antwoord van Onecklace

Thank you so much for supporting our business.

Beoordeeld met 5 van de 5 sterren

Exactly what I wanted.

My ring is beautiful and exactly what I wanted. It arrived in less than a week in a beautiful box and it fits perfectly. I will definitely be purchasing more jewelry for myself and as gifts.

7 februari 2025
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Antwoord van Onecklace

Thank you so much for supporting our business.

Beoordeeld met 5 van de 5 sterren

The Ichthus fish

The Ichthus fish is beautifully made necklace and having my name added to it in Hebrew has made it extra special. I will wear it of a symbol of my faith and a reminder of a part of the world that God refers to as His beautiful land.

21 februari 2025
Review zonder uitnodiging
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Antwoord van Onecklace

Thank you so much for supporting our business.

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