OneMiners Reviews 

90
TrustScore 4 uit 5

4,1

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

Their services are not transparent enough and their customer support poor. I have lost a lot to them already and for this reason I won't recommend them to anyone. Gladly, I have now moved on with #Vin... Toon meer

Beoordeeld met 3 van de 5 sterren

AI mining is sham, Loot is broad daylight. 2 Step Loot leave you with 15-20% less or potentially more also. Step 1: They are cutting your profits by 9-10%... See for yourself, compare you... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Brilliant outfit. Been using them a little over a year. Quick easy service. Good guarantees and great website

Beoordeeld met 5 van de 5 sterren

Wanted to invest on something that actually provided profit without me needing to do anything. Was initially interested in mining at home but since I have to look at a lot of different stats and since... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Cryptocurrency-dienst
  2. Computergroothandel

Geschreven door het bedrijf

Number ONE hosting company for crypto ASIC miners with lifetime warranty for mining Bitcoins with highest profitability.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

90 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 75% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,1

Alle reviews

(90)

45 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

False Advertisement

If i could give zero i would. I was looking through their miner page where you can see the profit of each model. The thing is, it's not actually profit. What they have stated on that page is based off their cheapest electricity costs, which is nowhere stated in fact. Its plastered all over the website that it's profit. What is "profit" you ask? Well that would be base revenue, minus your expenses. The miner they sold be, i chose to be located at a facility they were advertising as a promotional location. Unbeknownst to me, I ended up losing over a dollar a day when it was advertised as $3.50 profit give or take (+/-) 10%. That and they charged me for a day of electricity before i was even able to access my miner. When I talked to them about this, they kept explaining that what is advertised is base revenue, and it is industry standard to call it profit. So i did my homework and looked at all the other sites I could find offering the same kind of services. They all had clearly labeled on their pages that its base revenue, not calling it profit. Completely misleading and refusing to refund me, even though I bought it under false pretenses. Have reported to the FTC and will be following up. All I wanted was a refund. Instead we have turned it into having to report them, put up bad reviews and all the fun stuff, just to get my point across that I will not back down from the bullying tactics. I have everything all documented. Stay far, far away. I mean as far as humanly possible. Put yourself on Mars to get away if need be. Its not worth the headache and high levels of stress you will receive from this company say you run into any kind of problem. They agree that they can see how it is misleading, which has been said over a phone conversation, which led nowhere. The list of bad business practices goes on and on. I could probably write an entire novel about it by now. Hope this is insightful.

30 januari 2026
Review zonder uitnodiging
Logo OneMiners

Antwoord van OneMiners

Thank you for taking the time to share your feedback. We appreciate you explaining your experience, as it helps us identify areas where we can improve the customer experience.

The profitability figures shown on our product pages are based on a $0.04/kWh electricity rate, which is our lowest hosting electricity rate. This is stated within the profitability section on each product page. We understand, however, that the connection between the displayed profit estimate and the selected hosting location may not be immediately obvious when making a purchasing decision.

Your actual profitability is calculated as:

Profit = Mining Revenue − Your Location's Electricity Cost

Every hosting location has a different electricity rate:

Nigeria: $0.0364/kWh
Ethiopia: $0.054/kWh
USA: $0.065/kWh
Norway: $0.078/kWh
(and others)

When a hosting location is selected, profitability changes based on that location's electricity cost. This is why your actual daily profit differed from the estimate shown using the lowest electricity rate.

Based on feedback like yours, we are working on making this much more visible by adding prominent notices that direct customers to the Profitability Calculator and emphasize the importance of selecting their intended hosting location, or entering their estimated home electricity rate, before relying on any profit estimates.

Regarding the electricity charge, power costs begin once a miner is deployed and starts operating, as electricity is being consumed from that point onward, regardless of when the dashboard is first accessed.

We would genuinely like the opportunity to investigate your specific experience. Please contact us at support@oneminers.com or submit a support request at https://oneminers.com/pages/support-request with your order number. We'll review your case thoroughly and work with you to resolve any outstanding concerns.

Beoordeeld met 5 van de 5 sterren

Thank you for the support and for…

Thank you for the support and for taking the time to review my account in detail. I appreciate the transparency in explaining the PayLater balances and the clear breakdown of the numbers. The proposed solution to unblock the account was straightforward and helped me move forward quickly. Communication improved and the guidance made the next steps easy to follow.
Suggestion: it would be great to have a more proactive notification system (e.g., earlier alerts on pending PayLater balances and a clearer “unblock checklist” in the dashboard), so customers can prevent interruptions before accounts are restricted.

9 januari 2026
Review zonder uitnodiging
Logo OneMiners

Antwoord van OneMiners

Hi João Pedro, thank you so much for the thoughtful feedback and for appreciating the detailed review and clear breakdown we're really glad the solution helped unblock your account quickly and get things moving forward.
Your suggestion for a more proactive notification system (earlier alerts on PayLater balances) and a clearer “unblock checklist” in the dashboard is excellent. We're passing it straight to the team improvements like these make a big difference for everyone. Appreciate you taking the time to share it!
With appreciation,
OneMiners

Beoordeeld met 5 van de 5 sterren

Investment well spent personally

Wanted to invest on something that actually provided profit without me needing to do anything. Was initially interested in mining at home but since I have to look at a lot of different stats and since electricity rates at my place was high, it wasn't really ideal for hosting. Then I found out they offer hosting so I tried ordering a few asic and so far, it's been pretty great. Nothing to think about it, just letting it do it's thing as I focus on doing other stuff.

10 februari 2026
Logo OneMiners

Antwoord van OneMiners

Hi Brianna, thank you for sharing your experience! We're really happy hosting solved the home-mining challenges for you high local electricity rates and constant stat-checking can be a hassle, but letting the miners run hands-free while you focus elsewhere is what hosting is designed for.
Glad it's been great so far and turned out to be a solid investment. If you ever want to add more or tweak anything, just reach out.
With appreciation,
OneMiners

Beoordeeld met 1 van de 5 sterren

OneMiners – Proven scam: No Proto Rigs ever ordered, fake dashboard mining, refusal to refund $21,846 BTC

OneMiners (Circlehash LLC) took $21,846.20 in BTC from me in November 2025 for 2 Proto Rigs pre-ordered to be hosted in Nigeria. No hardware was ever delivered. They refuse to refund my money even after I exposed that no order was ever even placed with Proto/Block Inc(!), like they claimed.

Full evidence article: am88dss.substack. com/p/is-oneminers-a-scam-or-legit-jack

Their sales rep Petr Pavelka repeatedly claimed they had placed a bulk order of hundreds -100s - of units directly with Proto (Block Inc.), that the manufacturer stopped responding, and that the rigs (worth millions of dollars) would most likely never be delivered at all by Proto. This all turned out to be completely false and misleading.

My dashboard even showed the rigs “installed” and mining in Nigeria starting mid-January, 2026, with accruing profits — exactly the dates OneMiner’s support had promised me when I asked them when my rigs would go live. Petr Pavelka contacted me soon after, out of the blue, claiming this was due to a “dashboard error.”

OneMiners offered replacement miners with US hosting and significant added fees and other inferior deals, but at this point I wanted nothing more to do with this company. All I wanted was my refund, which Petr kept denying me with stalling tactics.

I contacted Proto directly early on, and they finally replied with a bombshell. Proto/Block Inc confirmed in writing:

-No order (bulk or otherwise) was ever placed by OneMiners/Circlehash LLC.
-Proto/Block Inc. have no third-party resellers or partners — sales are direct only.
-OneMiners is not authorized.
-They (Proto/Block Inc) flagged the situation internally as a scam.

This proves OneMiners fabricated the entire bulk order story.

OneMiners sales rep Petr Pavelka then claimed “he never said they ordered directly from Proto/Block Inc.” Problem is, Proto/Block Inc confirmed there are no resellers, so obviously no order was ever placed.

In my final email, I asked OneMiners sales rep Petr Pavelka for proof that he had placed an order of 100s of Proto Rigs. I received no reply, and has therefore taken the following steps thus far:

I have filed complaints with FTC, FBI IC3, and Texas AG and will continue to warn the community.

Date of experience: November 2025 – January 2026
Full evidence article: am88dss.substack. com/p/is-oneminers-a-scam-or-legit-jack
---------------------------------------------------
Thank you for your response.

To clarify a few points:

1) There was no agreement to accept replacement miners. I rejected all offers in writing and demanded refund due to non-delivery. The resale value of the 4x 395 TH S21 Hydros, even if I accepted them (which I don't), is far less than what I would get for 2x Proto Rigs.

2) The "non-refundable" policy does not override the FTC Mail Order Rule (16 CFR Part 435), which requires refund for non-delivery without explicit consent for delay. No shipment occurred, no consent was given.

3) While the dashboard "error" (showing Proto rigs mining on the exact dates promised) was addressed quickly, such a misleading display still significantly erodes trust.

4) Your original emails (see full evidence article link below) explicitly stated a bulk order of 100s of Proto Rigs worth millions was placed with Proto/Block Inc., payment sent, and Proto completely ghosted you, making fulfillment unlikely. Your pre-order money "probably never being returned" was your stated reason for "no refund."

This is far more serious than "unforeseen delays and challenges" — it's an accusation of fraud by a major company.

In a later email, Petr claimed he "never said" OneMiners ordered directly from Proto/Block Inc., which contradicts his earlier messages and also Proto/Block Inc's confirmation of "no resellers".

This begs the questions:

- How can OneMiners sell Proto Rigs without any partnership with Proto/Block Inc.?
- Which company did you place your bulk order with?
- Why did you fail to provide any evidence of such a bulk order when I requested it?

Full evidence article: am88dss.substack. com/p/is-oneminers-a-scam-or-legit-jack

UPDATE: On their request, Proto/Block Inc. legal is currently reviewing all the evidence (order details and correspondence).

Seeking full refund. Filed with FTC, IC3, Texas AG.

28 januari 2026
Review zonder uitnodiging
Logo OneMiners

Antwoord van OneMiners

Thank you for your feedback. We want to clarify several points regarding the situation.

First, we regret the confusion around the Proto rigs. Although you were initially informed about a bulk order with Proto/Block Inc, the delays and challenges with the manufacturer were unforeseen. We immediately addressed the dashboard error that caused confusion about the rigs being active.

This is also the reason we offered you and other customers replacement miners, as to this day no Proto rigs have shipped to anyone who has ordered them (there is not a single video online showing a running Proto rig), and there is serious doubt about them ever being released.

We also want to confirm that, as per the initial agreement with our sales representative, we arranged the replacement of your original order with 4x 395 TH S21 Hydros, hosted in Nigeria. These units are now active and mining as promised. These bring equivalent if not better value compared to your initial order.

While we understand your frustration with the refund request, we followed our policies which clearly state orders are non-refundable, which includes pre-orders. However, we remain committed to resolving any concerns. If you'd like further assistance, please reach out to our support team.

Beoordeeld met 5 van de 5 sterren

I appreciate their recommendations

Recently bought an S19K Pro with hosting on USA - No Service Fees, little did I know that the electricity charge was way more than the profit of the machine. I had reached out to the Live Chat Support on this matter and it was great that they respond so quickly. Had them checked my issue and said that the machine is running at a high electricity rate which is why I'm having negative profits on the machine. The support was really helpful and gave me options for the machine which is either relocate it or ship it to my address. They even gave me recommendations for my next purchase and I'll keep that in mind if ever I may buy another machine. Overall I had a great experience with them.

30 januari 2026
Logo OneMiners

Antwoord van OneMiners

Hi Chiara, thank you for the honest and detailed feedback. We’re glad our live chat team could quickly identify the electricity cost issue and walk you through clear options like relocation or shipping. Power rates can make a big difference, so we’re happy you felt supported and informed rather than stuck. We truly appreciate you keeping us in mind for a future purchase.

Warm regards,
OneMiners

Beoordeeld met 5 van de 5 sterren

Machines are up and running❤️

Machines are up and running. Customer service is good, especially via WhatsApp and Michaela.
Email responses are a bit slow, but that feels old-school anyway.

30 januari 2026
Review zonder uitnodiging
Logo OneMiners

Antwoord van OneMiners

Hi Morten, thank you for the honest feedback. We’re glad to hear your machines are up and running smoothly ❤️ and that our WhatsApp support, especially Michaela, was helpful. We appreciate the note about email response times as well, that’s valuable input for us.

Warm regards,
OneMiners

Beoordeeld met 2 van de 5 sterren

Don't do any hosting mining with these…

Don't do any hosting mining with these people. I bought 3 Avalon 6th from them around 900 dollars and I was waiting for my miners but then I find out oh instead for shipping I did hosting with them oh ok ok well no big deal and now 6 months gone by you know how much I made minus 71 dollars so now instead give me any cent money I made 59 dollars and from there site electricity bill in America hosting on my account is negative 71 dollars and that’s how they took the money and now my account is in minus scammers all are fup scammers

26 januari 2026
Review zonder uitnodiging
Logo OneMiners

Antwoord van OneMiners

We have sent you a request for more information so we can properly review your account, but from your own words it seems like you did this:
1. You purchased 3 Mini/Home Avalon Miners which are generally not profitable (a quick google search will tell you this - their main use is a little heating or lottery mining)
2. You Selected to HOST them instead of ship them to you.
3. Proceeded to forget about it for 6 months, and because they were unprofitable (costing more to run than profit they generated) you are now in negative on your energy balance with us.
4. You are now publicly complaining about a bad investment you made and saying it is our fault.

That is like trading BTC on Binance and leaving them a bad review because you bought high and sold low.

We are always looking to help our customers make the best possible purchases for them, and offer plenty of pre-sale support such as video, phone and in-person consultations along with email and chat support. Please do not blame us for your bad decisions.

Beoordeeld met 5 van de 5 sterren

Hassle and stress free, perfect for me.

Normally setting up an ASIC is such a hassle and takes way too much time. Thankfully they offer hosting and even a working dashboard for me to see my ASIC at work. So now I don't have to look over at it to check whether there's a problem or not and only have to pay for the energy fees which is also essentially automatic as well, very convenient indeed.

21 januari 2026
Logo OneMiners

Antwoord van OneMiners

Thank you for sharing your experience, Whit. We’re glad hosting has taken the hassle out of ASIC setup for you. Being able to monitor everything through the dashboard while energy fees are handled automatically is exactly the kind of stress-free experience we aim to provide. It’s great to hear this setup fits your needs so well.

All the best,
OneMiners

Beoordeeld met 5 van de 5 sterren

Just chilling, letting it rain on me!

Have been hosting with them for a while now, recently bought another ASIC for hosting and they're basically just making easy money everyday. I don't have to do a thing at all!

21 januari 2026
Logo OneMiners

Antwoord van OneMiners

Thanks for sharing your experience! That’s exactly what hosting is meant to feel like, hands-off, steady, and running in the background while your miners do the work. We’re glad to hear your setup is delivering consistently and that you’ve decided to scale further with us.

With appreciation,
OneMiners

Beoordeeld met 5 van de 5 sterren

Connects properly and easy to setup!

Connects properly and easy to setup!

I recently just got my order and it works well, not only was it simple to setup but it worked just as it says in the description. Couldn't be more happy with my purchase!

21 januari 2026
Logo OneMiners

Antwoord van OneMiners

Thank you for the great feedback! We’re happy to hear the setup was smooth and that everything performed as described right out of the box. Enjoy your miner, and feel free to reach out anytime if you need help or have questions.

Best regards,
OneMiners

Beoordeeld met 1 van de 5 sterren

1 Stern

1 Stern – Im Nachhinein extrem fragwürdig bis betrügerisch

Leider habe ich mir viel zu spät die Mühe gemacht, gründlich nachzuforschen. Erst im Nachgang habe ich über zwei volle Tage hinweg versucht, belastbare Informationen zu sammeln – sowohl eigenständig als auch über E-Mail und den Kundenservice. Verlässliche, konkrete Antworten? Fehlanzeige.

Der beworbene Priority Service ist schlicht nicht existent. Bei keiner meiner Bestellungen wurde das kostenpflichtige 48-Stunden-Fenster eingehalten. Der Support reagiert maximal 1–2 Mal pro Tag, teils gar nicht. Bei Problemen ist man komplett auf sich gestellt.

Die Auszahlungsdauer ist eine absolute Katastrophe, besonders bei größeren Beträgen. Verzögerungen ohne transparente Erklärung scheinen hier Standard zu sein.

Was jedoch alles toppt:
Im Dashboard lassen sich anhand von Temperaturen, Lüfterdrehzahlen und Hashrate eindeutig erkennen, dass diese Werte emuliert und nicht real sind. Ich habe diese Daten über mehrere Tage aufgezeichnet und mit eigenen Minern zu Hause sowie Minern in anderen echten Farmen verglichen. Das, was hier angezeigt wird, ist technisch lächerlich und in keiner Weise plausibel.

Auch die komplette Hochrechnung von Leistung, Stromverbrauch und Ertrag ist nichts weiter als Show & Shine. Reine Zahlenkosmetik ohne reale Grundlage.

Es gibt zudem keinerlei transparente Nachweise über echte Minerfarmen:

keine Fotos

keine Standorte

keine technischen Details

Ein weiterer Tipp an alle: Fragt nach den Seriennummern eurer Geräte. Jeder Antminer besitzt eine Seriennummer – allein schon wegen Garantie und Herstellerzuordnung. Versucht einmal, diese anzufragen, um echte Informationen über eure Miner zu erhalten.
Spätestens danach ist euer Dashboard offline – und euer Geld weg.

Für mich wirkt das gesamte Konstrukt im Nachhinein nicht nur unseriös, sondern hochgradig verdächtig. Ich kann nur dringend davon abraten, hier Geld zu investieren.

Finger Weg!

12 januari 2026
Review zonder uitnodiging
Logo OneMiners

Antwoord van OneMiners

Thank you for taking the time to share your experience. We're genuinely sorry to hear that your experience with OneMiners did not meet your expectations.

We'd like to address a few of the concerns you raised:

Priority Service & Support
We sincerely apologize that your Priority Service request was not handled within the expected timeframe. This does not meet our internal quality standards, and we will review what caused the delay. While our support team aims to respond as quickly as possible, we recognize that your experience fell short of our standards.

Payout Processing
Cryptocurrency withdrawals can occasionally take longer than expected due to Bitcoin network congestion (mempool), which is outside of our control. However, we always process payout requests as quickly as possible once they enter our system.

Dashboard Data & Hashrate
The temperatures, fan speeds, hashrate, and other operational metrics displayed in the dashboard are based on real-time miner data, though some values may be averaged over short periods to provide a stable interface. Comparing these readings directly with home mining equipment is technically inaccurate, as our hosting facilities use industrial cooling systems, optimized firmware, and enterprise-grade infrastructure. Most importantly, your hashrate is connected to a real mining pool, from which your mining rewards are generated.

Serial Numbers
The claim that customer accounts are suspended after requesting serial numbers is incorrect. Device serial numbers are provided to every customer as part of their purchase documentation and are covered under our 7-year warranty. Account suspension only occurs if a customer fails to meet their contractual payment obligations, such as discontinuing payments on an installment plan.

Transparency
We do not hide our mining operations. Photos, videos, and information about our facilities are publicly available on our website. For the security of our infrastructure and our clients' equipment, we do not publicly disclose the exact physical locations of our data centers.

Our goal has always been to resolve customer concerns directly and fairly. We'd genuinely appreciate the opportunity to review your specific case, investigate the Priority Service delay, and address any remaining questions you may have.

Please contact us directly at support@oneminers.com or submit a request through our support page: https://oneminers.com/pages/support-request. If you provide your order number, we'll assign your case for a thorough review.

We value your feedback and thank you for giving us the opportunity to improve.

Beoordeeld met 5 van de 5 sterren

I had an excellent experience with…

I had an excellent experience with oneminers. When i call the customer support, they are professional and willing to help with any questions I have.

The entire process was smooth and transparent and they exhibited a high professionalism. They clearly explained everything and they understand the services they are offering.

I highly recommend this brand for anyone looking to buy and host their miners. I will definitely add more miners in the future.

13 januari 2026
Logo OneMiners

Antwoord van OneMiners

Hi Danielle, thank you for sharing your experience with us. We’re happy to hear that our support team was professional, clear, and helpful throughout the process. Transparency and accurate guidance are very important to us, especially for customers planning to scale their mining operations. We truly appreciate your recommendation and look forward to supporting your future miner purchases.

Best regards,
OneMiners

Beoordeeld met 5 van de 5 sterren

Great for earning passive income on the go!

I recently bought an Antminer S19k Pro from oneminers and I absolutely love it. I've got some extra electricity because I have a solar power setup and I'm also rarely at home, so having the miner take up the excess power and also making money while I'm away makes this the best purchase I've made in a long while!

I suggest taking a look at their other available options if you also have extra power around.

15 januari 2026
Logo OneMiners

Antwoord van OneMiners

Hi Anna-Maria,
Thank you so much for sharing your experience. We’re really glad to hear the Antminer S19k Pro is working perfectly with your solar setup, that’s a smart way to put excess power to good use while generating passive income.

It’s great to know the setup fits your lifestyle, especially when you’re often away from home. We appreciate the recommendation and your trust in OneMiners.

Wishing you steady performance and great results ahead!

Beoordeeld met 4 van de 5 sterren

The best crypto company to start with!

I had little to no experience with crypto mining at first. But after watching about their video guides and talking to their support, I was able to get to learn more and even make my first purchase of the Antminer S19 miner with them.

Will definitely make a new purchase on my next payday!

14 januari 2026
Logo OneMiners

Antwoord van OneMiners

Hi Brooklyn,
Thank you so much for the kind feedback. We’re really glad to hear that our guides and support helped you feel confident starting out with crypto mining and that your first experience with the Antminer S19 went smoothly. Welcome to mining, and we’ll be happy to support you again whenever you’re ready for your next setup. 🚀

Beoordeeld met 4 van de 5 sterren

Alles so wie sie es versprochen hatten.

Antminer 234Th, works fine.
Hosting top.

5 december 2025
Review zonder uitnodiging
Logo OneMiners

Antwoord van OneMiners

Hallo,
vielen Dank für Ihr Feedback. Es freut uns sehr zu hören, dass alles wie versprochen funktioniert und dass Sie mit dem Antminer sowie unserem Hosting-Service zufrieden sind. Vielen Dank für Ihr Vertrauen in OneMiners. 👍

Beoordeeld met 5 van de 5 sterren

what i really love about oneminers is…

what i really love about oneminers is how straightforward it is.

no fancy nonsense, just "here's your hashrate, here's what you earned today, here's what you got paid last wweek"

everything;s on one page and when i look at it the numbers actually match what i was expecting. it's honestly refreshing because i dont have to sit there scratching my head trying to figure it out

the only part that annoys me is that you cant use your own pool. you're stuck with their own pool. it works fine dont get me wrong but once yu've been mining for a while you start wanting a bit more control, yoou know?

overall though the pool itself runs smooth never had any real downtime and the dashaord is so simple even my mom could probably understand it.

just hoping one day they add a custom pool option so we can have a little more freedom

14 november 2025
Logo OneMiners

Antwoord van OneMiners

Hi Jalen,
Thank you for the honest and detailed feedback. We’re really glad you appreciate the straightforward dashboard and transparency. That clarity is exactly what we aim for.

We understand your point about wanting more control over pool selection. At the moment, using our managed pool helps us ensure stability and consistent performance, but your feedback is noted and shared with the team as we continue improving the platform.

Thanks again for trusting OneMiners and for taking the time to share your experience.

Beoordeeld met 5 van de 5 sterren

I am always receiving the proforma…

I am always receiving the proforma invoice even though I already paid the machine so I contacted the support and tell them because this makes me confuse why I need to pay again but they clarified to me that they are having a system bug and there's new feature they are working on and it affected this but to be honest I have a good service experienced with them and acknowledged my concern right away :)

14 november 2025
Logo OneMiners

Antwoord van OneMiners

Hi Daxon,
Thank you for sharing your experience and for your understanding. We’re sorry for the confusion caused by the proforma invoice. You’re correct, this was related to a temporary system issue while we were rolling out a new feature.

We’re glad our support team was able to clarify things quickly and address your concern right away. We truly appreciate your patience and your positive feedback about our service.

Thanks again for choosing OneMiners.

Beoordeeld met 3 van de 5 sterren

Problems with BTC payouts

Hello,
I have two machines with Oneminers, all relatively new.

Here is my experience with BTC payouts:

1) I requested a payout on November 1, 2025, the payout was made on November 2, 2025, the payout was made according to their stated terms within approximately 24 hours.

2) I requested a payout on December 8, 2025. Today is December 14, 2025, and the BTC is still nowhere to be found. I have already written to their technical support twice. The first time, they wrote back saying that the payout had to be verified and that it would take several days. The last time, on Friday, they wrote that my request had been forwarded and that I would be informed. Since then, still nothing.

In both cases, the amounts were relatively small, equivalent to about $50, paid to the same BTC wallet address.

What has been your experience with BTC payments from Oneminers recently?

2) The BTC withdrawal requested on Monday, December 8, arrived in my wallet on Monday, December 15, 2025, in the afternoon. That is, one week after the request was made and two reminders to technical support.

14 december 2025
Review zonder uitnodiging
Logo OneMiners

Antwoord van OneMiners

Thank you for sharing your experience. We appreciate your patience and want to address the delay you experienced in December.

Our stated terms are 24 to 72 hours for BTC withdrawals. The seven-day delay on your December 8 request was unacceptable, and the lack of communication from our team made it worse. We fell short on both counts.

BTC withdrawals sometimes require verification, especially for new accounts or larger amounts, but that doesn't excuse the wait or the silence. We should have kept you informed throughout the process and provided a clearer timeline.

We're working to improve our withdrawal verification process and response times so customers aren't left waiting without updates.

If you experience any issues with future withdrawals, please reach out to our support team at https://oneminers.com/pages/support-request. We'll make it a priority to get you answers and resolution quickly.

Thank you for your continued trust in OneMiners.

Beoordeeld met 1 van de 5 sterren

Why I'm reporting Oneminers to the FBI Internet Crime Complaint Center (IC3)

Note: Oneminers is NOT the legal company name, it is Circlehash LLC. Go check the reviews for this company BEFORE considering Oneminers.

I honestly can't believe what I experienced with this company, so I’m putting everything here for others to see.

I emailed Oneminers to cancel order #13830 before it shipped and request a refund, $27,092.90. They refused the refund request, citing a “Hosting and Performance Agreement” that I had never heard of. When I looked up the contract on their website, it clearly required signatures from both parties. Since no signed agreement exists, I again asked for a refund. They didn't reply.

It got stranger. The next day their CEO, Michal Beno, called me. Instead of addressing the unsigned contract, he switched to a totally different explanation: because it was a 'futures' order (the miners aren't available until 2026 March), they couldn’t refund me. When I asked him where it said the order was non-refundable, he provided no answer, he simply repeated his explanation. I asked him to put his explanation in writing, he never followed up.

I checked consumer-protection and contract laws in California (where I am), Texas (their listed location), the EU, and the Czech Republic (Oneminers' main location). I couldn’t see how their explanation fit with anything I read.

For example, from my understanding, California Civil Code §1550 says a contract requires the consent of both parties, and Civil Code §1671 describes how any non-refundable deposit terms need to be clearly agreed to in writing.

I sent Oneminers a final email giving them another chance to respond. No reply. Nothing.

I've collected all relevant documents (webpages and documents from their website, emails, call log, including every step of the buying process), and have begun preparing reports to:
- FBI Internet Crime Complaint Center (IC3)
- California Attorney General – Consumer Protection Division
- Texas Attorney General – Consumer Protection Division
- Federal Trade Commission (FTC)
- Policie České republiky – Cybercrime Division
- European Consumer Centres Network (ECC-Net)
- Europol (EC3)

I am also preparing a civil lawsuit in the California Superior Court.

I will update this review if the matter is resolved.

2 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I've been wanting to get my own mining…

I've been wanting to get my own mining machine but to be honest, it's very hard for me pay the whole price all at once but when I saw them launching the pay later plan, i honestly felt relieved like someone finally undertsood that normal people like me who can't afford to pay a very big amount.

I consider to buy the antminer s21e hyd so instead of paying $5250.98 all at once, i was able to pay $1312.75 only for the first month and will just need to pay the same amount for the next 3 months. It really helped me a lot to not go beyond my monthly budget.

I also found a discount code that also helped me to reduced the payment. I will just share it here just in case you also need it. ONEMINERS_HOSTING_CS_25

I just sent an email to their support to check my order and they replied to me right away and they updated me the date on when my machine will start to run. I don't have to always send them messages because they initiated to update me first with regards to my order.

My machine is now running and earning in Nigeria center. I chose this location because they have the lowest energy rate I've seen compared to others. I am now earning approximately $4 to $5 per day and take note that the energy fee was already deducted.

With my daily rewards, i can save up for my next payment in the following month.

I just want to thank Oneminers because they came up with this feature that can help individual who also want to start mining. This feature is a very big help especially for me.

Thanks 🙏🏻

27 oktober 2025
Logo OneMiners

Antwoord van OneMiners

Hi Jaceon, thank you for such a detailed and thoughtful review. We’re really happy to hear that our Buy Now, Pay Later option helped you start mining without stretching your budget. It’s great to know the Nigeria hosting location is working well for you and that your miner is already earning as expected. We also appreciate your kind words about our support team and proactive updates. Welcome to mining, and we’re glad to be part of your journey.

With appreciation,
OneMiners

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer