Lawn service didn't show up for 5 weeks - no response from company. One of the reasons they cited for the no show was "raining" and it hadn't rained in Dallas for over a month. I cancelled six months... Toon meer
OneNeighbor
De score van dit bedrijf is niet beschikbaar vanwege een schending van onze richtlijnen.
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Lees wat reviewers zeggen
So, took about 3 weeks or so for someone to come out. Once someone actually comes, he decides to mow my neighbors grass that was 12 inches high so they could charge the long grass fee. Then, he fai... Toon meer
Unfortunately we were very disappointed with their services. We tried them 3-4 times and they roll over everything while mowing, tear up water cans, rain gutter extensions, don't clean up after thems... Toon meer
Bedrijf heeft geantwoord
My credit card charges/prices went up with out notice and no consent sought whether or not acceptable to customers. Very bad service- several times they left wide tracks or uncut grass. No way to re... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
OneNeighbor allows homeowners to find, purchase, and manage home services as a group to drive significant cost savings and consolidate payments. OneNeighbor puts homeowners and neighborhoods at ease knowing they're receiving superior quality services.
Contactgegevens
Verenigde Staten
- 830-532-6635
- wecare@oneneighbor.com
- oneneighbor.com
Schending van onze richtlijnen
Great experience
Staff is very friendly and prompt. No-brainer for my home services and so convenient.
23 februari 2021
Review zonder uitnodiging
Antwoord van OneNeighbor
Thanks for the kind review, Tyler!
I feel like a lawn care company should…
I feel like a lawn care company should know not to leave flyers on live plants
22 februari 2021
Review zonder uitnodiging
Antwoord van OneNeighbor
Hi Angie, this review was left in error. OneNeighbor uses a third party marketing company who handles direct mail and flyer distribution. The company is called Metroplex Distributing, located in Dallas, TX. Your review is about the performance of their employees and not OneNeighbor. We 100% agree that nobody should be leaving a flyer on your plant and is not acceptable at all.
Not so good
I signed up for lawn mowing service every other week. I’m in Florida. The first mow was was fine and I didn’t complain when I found my gate open. Then they showed up the next week. Good thing I was home to remind them that I had every other week service. I called customer service and I was advised if they had mowed my lawn I would still be responsible for payment. Finally my mow day arrived. By late in the day I called customer service because they hadn’t shown up and it was getting dark. I was advised they were on the way. They never showed up and customer service assured me my service would be done the next day at no cost to me. They showed up late in the day and billed me. Customer service said I would be reimbursed. So they came yesterday. I had to call because it was getting late. I was told they were on the way. They arrived just before sunset. At completion they took pictures. The guy stood at an angle for the shots that hid all the leaves and debris that he had just blown back into to side yard behind him. All of this is on video from my security cameras. I’m still waiting to hear from customer service. My credit card was charged immediately.
16 december 2020
Review zonder uitnodiging
Antwoord van OneNeighbor
Hi Denise,
Thank you for taking the time to provide your feedback, this information is invaluable to us. We provide a 100% satisfaction guarantee, and we stand behind our promises.
I’m so sorry to hear that you had a poor experience with the lawn company who was servicing your property. It’s important to us that all of our customers have great experiences with the providers on our platform and receive a five-star quality service, every service.
We’d like to speak with you to learn more about your experience and resolve the issue to your satisfaction. Please contact me directly at wecare@oneneighbor.com. Thank you, we look forward to speaking with you!
We have been using one neighbor for…
We have been using one neighbor for lawn cutting service since the beginning of the year. The service has been great and they've made a lot of improvements with their communication. I love that I now get an email after every service with photos of my gate locked. Very convenient app to use.
13 december 2020
Review zonder uitnodiging
Antwoord van OneNeighbor
Thanks for the awesome feedback, Courtney!
We get a weekly cut at our house in…
We get a weekly cut at our house in Mckinney for months and service is great. The vendor for our neighborhood is Angel Landscaping. Angel has been very reliable and our lawn looks great week to week. The price is very affordable and much less than everyone else. We've recommended one neighbor to our neighbors and now pretty much everyone on our street is a customer. Very happy customer.
2 september 2020
Review zonder uitnodiging
Antwoord van OneNeighbor
Thanks for your awesome review, Al!
One neighbor has been cutting our grass…
One neighbor has been cutting our grass since April and it looks great. For the price, there's not a better deal. Our lawn service has been the same quality as when we were paying $35 biweekly. Now, we are paying $23. We are thinking about adding their pool cleaning service as I'm getting tired of cleaning it myself.
2 september 2020
Review zonder uitnodiging
Antwoord van OneNeighbor
Thanks for the awesome 5-star review and thank you for your business, Spencer!
Our experience with one neighbor lawn…
Our experience with one neighbor lawn mowing service has been excellent. The service provider for our neighborhood, Angel Landscaping, is always on time and our yard always looks pristine. He takes pride in his work. Previous lawn companies charged us $30-$40 per week to cut our lawn. Now we're paying $23 a week and the lawn looks better than ever.
17 augustus 2020
Review zonder uitnodiging
Antwoord van OneNeighbor
Wow! We really appreciate the great review!! Thanks for your business, Al!
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