OnePoll Reviews 

1.161
•
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Fantastic Survey site have been a member since for as long as I can remember. Short surveys lasting 3 to 4 mins sometimes less. I normally cash out about every 5 weeks sometimes may be longer but not... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This survey company I have used for many years, a well established & professional outfit who rarely have technical issues & provide quality surveys. If on a rare occasion you have a technical issue... Toon meer

Beoordeeld met 1 van de 5 sterren

I was registered with OnePoll for about 3 or 4 years and had at least 2 cash withdrawals without problem. Then one day I found I could not log in to my account. I contacted them and was told "your acc... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

With so many survey sites ripping people off and scamming them out of time and money, it’s refreshing to find a site that values its survey takers. Onepoll are trustworthy, they pay fairly for your ti... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Marktonderzoeker

Geschreven door het bedrijf

OnePoll is an international market research agency. We do the research that powers news headlines for media outlets, helps global brands create impact and gives a wide range of organisations the intelligence they need to develop and grow. What we do matters and our panel community is at the heart of it all! Being a panel member is simple, complete a survey, earn points and use your views to inspire change. Joining couldn't be easier, just sign-up at https://onepoll.com using our quick and simple process and you could start earning today. To make things even easier, why not download the OnePoll app from the Apple Appstore or Google Play.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
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3 sterren
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Heeft 96% van zijn negatieve reviews beantwoord

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4,3

Alle reviews

(1.161)

169 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

I had difficulty in claiming my reward…

I had difficulty in claiming my reward and emailed One Poll.
I had a positive response within 24 hours from Rachel

30 juli 2026
Review zonder uitnodiging
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Antwoord van OnePoll

Thank you for your review. Really glad we could respond so quickly and effectively.

Beoordeeld met 4 van de 5 sterren

This is a really nice site

This is a really nice site. They offer short surveys that can be completed in breaks from work or whilst waiting for the kettle to boil.

The site works well, and if you are not the right target audience, you are usually screened out in the first few questions.

Cashouts seem to work smoothly as well.

My only two downsides to the site which stop me from giving them 5 stars. Firstly, the one time I tried contacting them by e-mail, I never got a response. Thankfully this wasn't a major issue as I never really need to contact them as the site works well.

Secondly, the pay rate for the site probably works out for me at around £6/hour. Whilst this is higher than many sites, and I know it is in line with all laws, it would be nice for them to pay the equivalent of the minimum wage.

Overall though, it is a nice site.

24 juli 2026
Review zonder uitnodiging
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Antwoord van OnePoll

Thank you for your considered review. Firstly apologies for you not getting a reply our customer service at members@onepoll.com is normally very efficient at responding. In terms of the pay rates per survey we constantly review them and will be looking at different options for members to earn points in future. Thank you for your help with our research

Beoordeeld met 5 van de 5 sterren

Absolutely brilliant to deal with

Absolutely brilliant to deal with. Quick response and resolved my query effectively. Also really friendly aswell. A pleasure , thank you Rachel

24 juli 2026
Review zonder uitnodiging
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Antwoord van OnePoll

Thank you for your lovely review. Great we could respond so effectively and quickly

Beoordeeld met 5 van de 5 sterren

Help recieved after being deactivated to being reinstated

Just a small problem with our account stopped us accessing OnePoll. Quick message to OnePoll. The speed and understanding from the Agent Rachel Knight had us back up and doing surveys quicker than i can type. Agin Thank you OnePoll for employing Agents that are very quick to answer and very quick to sort any problems.

22 juli 2026
Review zonder uitnodiging
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Antwoord van OnePoll

Thank you for your review. We put great Customer Service top of our list of priorities so its good to hear we have managed to provide it on this occasion.

Beoordeeld met 5 van de 5 sterren

OnePoll - Great survey panel experience.

I have been using OnePoll for many years and have found them one of the best survey panels to use. Surveys are quick and simple, the rewards are paid on a timely basis. I’ve cashed out so many times earning a few hundred pounds.
Special mention goes to Rachel who always helps out promptly if you get any issues.
Keep up the great work OnePoll!

21 juli 2026
Review zonder uitnodiging
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Antwoord van OnePoll

Thank you for your review. We are so pleased you are happy with what we do. Thanks for all your help with our research

Beoordeeld met 5 van de 5 sterren

Any issues resolved very quickly

Any issues resolved very quickly and other survey sites don’t even respond. Rachel is brilliant at sorting problems out although it’s very rare to come across one. Lots of quick surveys to do in a few spare minutes and the app is easy to use.

17 juli 2026
Review zonder uitnodiging
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Antwoord van OnePoll

Thank you for your review. Thank you for your help with our research

Beoordeeld met 1 van de 5 sterren

They wait until you have earn 35 pounds…

They wait until you have earn 35 pounds and then they say they are not paying you as you have not added your middle name ???
I was going to cash 20 pounds and then 40 pounds and did the request and they said they are not paying you as you have not added your middle name!
I did contact them and when they refused to pay me I stopped using them,
It was definitely one poll and I was with them a long time.

1 juli 2026
Review zonder uitnodiging
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Antwoord van OnePoll

Thank you for your review. We do not have a Chris Phillips on our members database. There is no record of anybody of that name contacting our helpdesk either. We do not ask for peoples middle name as a required field. You can redeem our rewards at £20. Not sure how to help you but please contact members@onepoll.com if we can assist

Beoordeeld met 3 van de 5 sterren

Scam

I’ve reached my 20000 points threshold and I’ve requested my £20 payout but it says that it’s being processed by our team but it doesn’t take 6 hours to process the payment I’ve contact customer service and customer communications and no answer. This is either a scam or they are reviewing in words from government

13 juli 2026
Review zonder uitnodiging
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Antwoord van OnePoll

Thank you for your review. Your payment is being processed. We guarantee to pay within 28 days although we are paying much quicker than that. You should receive your payment within the next week or so. Hopefully when you receive it you will be able to confirm it isn't a scam. Have you now been paid and can confirm that we are genuine and not a scam?

Beoordeeld met 5 van de 5 sterren

Excellent survey site

I use a few sites for surveys but this is the best for me. Most of the surveys I qualify for and are socially relevant. I enjoy taking them and the reward once you hit the appropriate points is well worth it !

15 juni 2026
Review zonder uitnodiging
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Antwoord van OnePoll

Thank you for your review. Thank you so much for your help with our research

Beoordeeld met 1 van de 5 sterren

I did polls with them to collect points…

I did polls with them to collect points up to April, as soon I collected 2000 points and requested 20£ my account had been blocked and I received no money. Unfortunately scan it seems. UPDATE I live in UK for last 15 years and all my answers are based on UK experience so yes unfortunately any reason to not to pay seems to be good reason to Onepoll. Avoid at all costs!!!

27 april 2026
Review zonder uitnodiging
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Antwoord van OnePoll

Thank you for your review. It is not a scam (or scan!!). Your account was blocked because we identified an IP address outside of the UK which for a UK panel is a red flag. Since your country is shown here as Poland this suggests that our quality control procedures work well. We have the highest possible data quality standards and we will do whatever it takes to uphold them

Beoordeeld met 5 van de 5 sterren

Fantastic customer support

The response to my query (my fault due to dropped connection) was almost immediately and was resolved painlessly and professionally so thank you for your fantastic customer support x

10 juni 2026
Review zonder uitnodiging
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Antwoord van OnePoll

Thank you for your review. Great that we could respond so quickly and so effectively

Beoordeeld met 5 van de 5 sterren

Amazing customer service !!

2 juni 2026
Review zonder uitnodiging
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Antwoord van OnePoll

Thank you for your review. Really pleased that we were able to provide the high level of quality service our members deserve

Beoordeeld met 5 van de 5 sterren

Quick response to query and issue solved

There was a slight glitch with the website, which was quickly sorted out. A quick email reply, polite and friendly.

27 mei 2026
Review zonder uitnodiging
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Antwoord van OnePoll

Thank you for your review. Whilst we do our utmost to prevent problems from happening, occasionally they do, but if that happens we always do our utmost to respond as quickly as possible

Beoordeeld met 5 van de 5 sterren

Always a quick response from customer…

Always a quick response from customer service team, helpful and friendly staff - great place to take interesting surveys too

27 mei 2026
Review zonder uitnodiging
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Antwoord van OnePoll

Thank you for your review. Thank you for your help with our research

Beoordeeld met 2 van de 5 sterren

ive been with onepoll for a number of…

ive been with onepoll for a number of years and had no issues with them but now ive been blocked twice for no reason ive had to send photo id of myself plus a bank statement i feel its time to more on as it seems like you cant do surveys anymore without being blocked for no reason

21 mei 2026
Review zonder uitnodiging
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Antwoord van OnePoll

Thank you for your review. The reason why your last claim was rejected was because the name on claim was totally different to the name on the account. This is a standard security check for your own protection

Beoordeeld met 5 van de 5 sterren

I got in touch with customer service…

I got in touch with customer service today and within half an hour they had replied and I was able to sort out my problem. They were very helpful, polite and friendly it was lovely dealing with them. As for their surveys they are numerous and great topics which allows you to reach your reward balance quickly.

21 mei 2026
Review zonder uitnodiging
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Antwoord van OnePoll

Thank you for your review. We value our members time so if they have an issue it is very important to us that we respond and help as quickly as possible

Beoordeeld met 5 van de 5 sterren

This Is One Of The Best Paid Survey Sites !

This is one of the best paid survey sites. Regular invites sent . Lots of points to be had. Can cash out £20 for 2,000 points PayPal or BACS . Extra good customer service. Fast responce to queries .Rachel is fantastic at deling with any problums .Give this site a try. You will be glad you did.

19 mei 2026
Review zonder uitnodiging
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Antwoord van OnePoll

Thank you for your review. Really pleased that you like what we are doing. Thank you for your help with our research

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service, very responsive and friendly. The surveys are interesting, on a variety of topics and are enjoyable to complete.

18 mei 2026
Review zonder uitnodiging
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Antwoord van OnePoll

Thank you for your review. Thank you for your help with our research

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