OnePoll Reviews 

1.161
•
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Fantastic Survey site have been a member since for as long as I can remember. Short surveys lasting 3 to 4 mins sometimes less. I normally cash out about every 5 weeks sometimes may be longer but not... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This survey company I have used for many years, a well established & professional outfit who rarely have technical issues & provide quality surveys. If on a rare occasion you have a technical issue... Toon meer

Beoordeeld met 1 van de 5 sterren

I was registered with OnePoll for about 3 or 4 years and had at least 2 cash withdrawals without problem. Then one day I found I could not log in to my account. I contacted them and was told "your acc... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

With so many survey sites ripping people off and scamming them out of time and money, it’s refreshing to find a site that values its survey takers. Onepoll are trustworthy, they pay fairly for your ti... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Marktonderzoeker

Geschreven door het bedrijf

OnePoll is an international market research agency. We do the research that powers news headlines for media outlets, helps global brands create impact and gives a wide range of organisations the intelligence they need to develop and grow. What we do matters and our panel community is at the heart of it all! Being a panel member is simple, complete a survey, earn points and use your views to inspire change. Joining couldn't be easier, just sign-up at https://onepoll.com using our quick and simple process and you could start earning today. To make things even easier, why not download the OnePoll app from the Apple Appstore or Google Play.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
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Heeft 96% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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4,3

Alle reviews

(1.161)

169 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Rachel sent me an email asking for…

Rachel sent me an email asking for email address attached to my one poll account. And I sent this, knowing she would look into it for me. In the meantime I checked my bank a/c again, and realised I hadn't scrolled down far enough for my reward, as this was the query. Very quick to respond, so big thanks to you

5 maart 2026
Review zonder uitnodiging
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Antwoord van OnePoll

Thank you for your review. We value our members' time so responding quickly is very important to us.

Beoordeeld met 5 van de 5 sterren

abroad

Been abroad to escape a wet England and could not seem to pick up surveys.
Rachel was very helpful explaining why only work when actually in UK and making sure did not have any problems

2 februari 2026
Review zonder uitnodiging
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Antwoord van OnePoll

Thank you for your review. Totally understand the need to get away and thank you for trying to give your views whilst away. However if we see access from an IP address outside of the UK it may result in the account being clocked as it is a possible sign of fraud. Thanks for your help with our research

Beoordeeld met 5 van de 5 sterren

Highly recommend OnePoll

I have been a member of OnePoll for several years, and enjoy completing their short surveys, as they are clear and straightforward to do. Points soon add up, and you can claim rewards at £20. Payment is quickly sent by either BACS or Paypal.
If you do their short daily polls, there is also the chance of winning 1000 points, which I have been lucky enough to win. Hghly recommended.

23 februari 2026
Review zonder uitnodiging
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Antwoord van OnePoll

Thank you for your review. People seem to love our daily polls and congratulations on winning. Thank you for your help with our research

Beoordeeld met 5 van de 5 sterren

Great app and customer service

Great app. Easy to use with quick and interesting surveys. Fun side hustle. Great customer service when queries raised.

19 februari 2026
Review zonder uitnodiging
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Antwoord van OnePoll

Thank you for your review. Thank you for your help with our research

Beoordeeld met 5 van de 5 sterren

Quick and easy to rack up rewards

I have really enjoyed using OnePoll and find the rewards rack up quickly/ easy to access. I have had a recent issue with being locked out of my account, but this seems to have been resolved quickly.

18 februari 2026
Review zonder uitnodiging
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Antwoord van OnePoll

Thank you for your review. Great that we could sort things out so quickly

Beoordeeld met 1 van de 5 sterren

Blocked and asking for a photo, scamming!

Was going well and they decided to block my account after I earned £20 (2000 points) for the 4th time and not reward me, I'm waiting for your email. Emailed to say we can't give you your money, stay away from them. They clearly are using personal information for other reasons
I've been receiving rewards from them for a few months and guess what they want my photo and me next to my id what a joke.
I want my money for the surveys I took gor months, stay away from these scammers

18 februari 2026
Review zonder uitnodiging
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Antwoord van OnePoll

Thank you for your review. If we requested ID to verify some information on the account then our data quality procedures must have detected inconsistencies that needed to be checked. Whilst you are within your rights not to provide this level of validation, we value the quality of our data so the account will remain closed.

Beoordeeld met 5 van de 5 sterren

Great Survey Site & Helpful Staff

I have been a OnePoll member for over 10 years and have never had any major problems. When I have needed to contact them, they have replied promptly. Just recently I emailed regarding redeeming points and Rachel replied & helped resolve my query.

16 februari 2026
Review zonder uitnodiging
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Antwoord van OnePoll

Thank you for your review. We are glad you like what we do. Thank you for your help with our research

Beoordeeld met 5 van de 5 sterren

I love the One Poll… Polls!

I've been enjoying One Poll for a few months now, and I love taking part in the One Poll surveys.
Hey, they've even made me realise things about MYSELF whilst completing the many, varied subjects covered.
VERY fair and tailored questions, depending on my previous answers too - and I've noticed the polls are fully diversity-friendly. Oh, did I mention that they pay you too?Thanks One Poll. Especially Rachel who was on hand whenever I had a query (VERY quickly dealt with too. They're the best!

13 februari 2026
Review zonder uitnodiging
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Antwoord van OnePoll

Thank you for your wonderful review. So pleased that you love being part of OnePoll. Thank you for your help with our research

Beoordeeld met 5 van de 5 sterren

The best survey site in town great to…

The best survey site in town great to make some extra ££££ and great customer service very fast and friendly and understanding thanks Rachel

6 februari 2026
Review zonder uitnodiging
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Antwoord van OnePoll

Thank you for your review. Thank you for your help with our research

Beoordeeld met 1 van de 5 sterren

Banned without a reason

They waited several days until after my very first redemption request to deny it without any explanation, simply sending me an email telling me that it had been denied, and then they banned my account without telling me. So really they just scammed some free labour out of me. Wouldn't recommend signing up.

4 februari 2026
Review zonder uitnodiging
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Antwoord van OnePoll

Thank you for your review. We have lots of quality checks in place to ensure that our data is of the highest quality. Clearly you have fallen foul of them. If you contact members@onepoll.com they will tell you why your account was blocked and offer ways to reinstate the account.

Beoordeeld met 5 van de 5 sterren

Excellent customer service by Rachel

Excellent customer service by Rachel, deals with your queries and questions very promptly and efficiently.

30 januari 2026
Review zonder uitnodiging
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Antwoord van OnePoll

Thank you for your review. We value our members time so great customer service is very important to us.

Beoordeeld met 5 van de 5 sterren

Emailed with a redemption…

Emailed with a redemption problem,received a reply from Rachel very quickly solving the issue,excelleny customer service

28 januari 2026
Review zonder uitnodiging
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Antwoord van OnePoll

Thank you for your review. Great that we could sort the issue so quickly.

Beoordeeld met 5 van de 5 sterren

I was trying to access a survey

I was trying to access a survey, when my account was blocked. I contacted Rachel at OnePoll who explained that my IP address showed me out of the UK. I had made the mistake of not disconnecting my VPN which showed me out of the UK.
After contact and explaining the mistake my account was promptly restored.
I rarely need to contact admin, payments are processed quickly so I have no complaints. On the rare occasions I have contacted them, Rachel has dealt with any query, promptly and politely.

27 januari 2026
Review zonder uitnodiging
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Antwoord van OnePoll

Thank you for your review. We have many quality measures in place to ensure that our data is of the highest quality. One of this is IP address which if it isnt in the UK will result in further investigation. Glad we could sort it so quickly

Beoordeeld met 1 van de 5 sterren

Rubbish.

Rubbish.
Useless site that suddenly decides to permanently block your account after numerous years, giving fake and vague reasons, demands you send sensitive info/ID then gives snotty replies to valid reviews.
Disgusting company, avoid at all costs

21 maart 2025
Review zonder uitnodiging
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Antwoord van OnePoll

Thank you for your review. Accounts are only blocked if we suspect suspicious activity. We have the highest data quality standards and if such activity occurs we will put the account on hold pending investigation. This may involve PhotoID being requested. You are totally within your rights not to supply it but without some element of validation the account will not be reopened.

Beoordeeld met 5 van de 5 sterren

Prompt, helpful and friendly

I contacted One Poll because a couple of survey links seemed to be broken. I received a reply very soon afterwards, explaining the problem and putting it right on my account. So helpful and friendly. Thank you.

20 januari 2026
Review zonder uitnodiging
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Antwoord van OnePoll

Thank you for your review. Great we could help so quickly

Beoordeeld met 5 van de 5 sterren

Top Class customer service.

Top Class customer service.
I had a small and niche query and Rachel was incredibly quick at responnding and giving an honest and helpful answer.
Customer service is never robotic, but always personalised and friendly.
The payout threshold is £20 and is reached quickly via the short surveys.
i would recommend OnePoll 100%

20 januari 2026
Review zonder uitnodiging
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Antwoord van OnePoll

Thank you for your review. Thank you for your help with our research

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