OnePoll Reviews 

1.161
•
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Fantastic Survey site have been a member since for as long as I can remember. Short surveys lasting 3 to 4 mins sometimes less. I normally cash out about every 5 weeks sometimes may be longer but not... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This survey company I have used for many years, a well established & professional outfit who rarely have technical issues & provide quality surveys. If on a rare occasion you have a technical issue... Toon meer

Beoordeeld met 1 van de 5 sterren

I was registered with OnePoll for about 3 or 4 years and had at least 2 cash withdrawals without problem. Then one day I found I could not log in to my account. I contacted them and was told "your acc... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

With so many survey sites ripping people off and scamming them out of time and money, it’s refreshing to find a site that values its survey takers. Onepoll are trustworthy, they pay fairly for your ti... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Marktonderzoeker

Geschreven door het bedrijf

OnePoll is an international market research agency. We do the research that powers news headlines for media outlets, helps global brands create impact and gives a wide range of organisations the intelligence they need to develop and grow. What we do matters and our panel community is at the heart of it all! Being a panel member is simple, complete a survey, earn points and use your views to inspire change. Joining couldn't be easier, just sign-up at https://onepoll.com using our quick and simple process and you could start earning today. To make things even easier, why not download the OnePoll app from the Apple Appstore or Google Play.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
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3 sterren
2 sterren
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Heeft 96% van zijn negatieve reviews beantwoord

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4,3

Alle reviews

(1.161)

169 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Redemption issue

A submission for payment went wrong online. Contacted support with limited information and they promptly communicated for more info so as to resolve the issue. Provided and they sorted efficiently and quickly.

18 december 2025
Review zonder uitnodiging
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Antwoord van OnePoll

Thank you for your review. Great we could sort the issue out so quickly.

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent, prompt customer service from Rachel Knight when I had a problem claiming my reward. Thank you Rachel!

15 december 2025
Review zonder uitnodiging
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Antwoord van OnePoll

Thank you for your review. Great we could help so quickly and effectively

Beoordeeld met 1 van de 5 sterren

SCAM BEWARE!

SCAM BEWARE!

They let you fill in multiple surveys but not quite enough to reach the £20 cash out amount of points. They then block your account without warning, using their T&C's as a shield and then all of your time and effort goes unrewarded and they benefit as you've done multiple surveys for free.

I can't discourage anybody enough to not engage with this. Don't give them your time in exchange for free surveys for a reward that they will wriggle out of paying, at any cost.

13 december 2025
Review zonder uitnodiging
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Antwoord van OnePoll

Thank you for review. So far in 2025 we have paid just under 18 thousand people in excess of 350k. However if you have been caught cheating by any of our quality control checks then you will be blocked and will not receive any payments. Genuine panel members have nothing to fear just those that try and cheat us.

Beoordeeld met 5 van de 5 sterren

Great service

I contacted the OnePoll help team as a survey member. I received immediate and helpful advice regarding an award. So glad that they were able to solve my query so quickly. Great service.

12 december 2025
Review zonder uitnodiging
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Antwoord van OnePoll

Thank you for your review. Great Customer service is very important to us as we know how valuable our members time is.

Beoordeeld met 5 van de 5 sterren

this is a solid review site

this is a solid review site, regular surveys, good payments and fast, real integrity, simply the best

10 december 2025
Review zonder uitnodiging
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Antwoord van OnePoll

Thank you for your review. Thank you so much for your help with our research

Beoordeeld met 5 van de 5 sterren

The surveys are short and easy for…

The surveys are short and easy for anyone to complete, If you're not part of the demographic they don't waste your time knowing they're going to exclude you.

They seem very fair but constant attention is required.

They have been my favourite survey site for a very long time and although they won't make you rich, they add interest and don't abuse you like some of the others.

I wouldn't hesitate to recommend them.

3 december 2025
Review zonder uitnodiging
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Antwoord van OnePoll

Thank you for your review. We love having you helping us with our research as much as you love being here

Beoordeeld met 5 van de 5 sterren

Great site

Great site, excellent rapid customer service, good rewards.

2 december 2025
Review zonder uitnodiging
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Antwoord van OnePoll

Thank you for your review. Great to have you with us and thanks for all your help with our research

Beoordeeld met 5 van de 5 sterren

Responsive and efficient

I messed up when trying to claim my reward, then it looked like my points had vanished. But it was all sorted out VERY quickly with a simple email.

28 november 2025
Review zonder uitnodiging
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Antwoord van OnePoll

Thank you for your review. If problems do happen we will always do our best to sort them out as quickly as possible so its great we could do that here

Beoordeeld met 5 van de 5 sterren

Excellent and prompt customer service

I had an issue with a survey where I had misread a question because I was using a smaller screen and therefore failed a quality check. I immediately contacted Onepoll by email who responded promptly and helpfully provided a screenshot showing where I had made a mistake. I really appreciate their help, they really do go above and beyond when helping their members.

28 november 2025
Review zonder uitnodiging
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Antwoord van OnePoll

Thank you for your review. Great Customer service is what we strive to give our members as we know how valuable their time is.

Beoordeeld met 5 van de 5 sterren

Problem Claiming My Reward

I contacted OnePoll as I had made a mistake claiming my reward. Rachel was quick to respond and told me how to proceed. Excellent service!

27 november 2025
Review zonder uitnodiging
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Antwoord van OnePoll

Thank you for your review. If members have problems it is very important to us that we do our utmost to sort them out quickly.

Beoordeeld met 5 van de 5 sterren

Very easy surveys!

Very easy surveys which are posted several times a week! Although the rewards are quite small (20p or 15p) each survey is very quick to complete - usually only 2-3 minutes. Consequently, it is very quick to reach the payout amount of £20. Highly recommended! Very helpful customer service as well!

24 november 2025
Review zonder uitnodiging
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Antwoord van OnePoll

Thank you for your review. We really appreciate your help with our research

Beoordeeld met 1 van de 5 sterren

OnePoll is a deceitful company.I signed…

OnePoll is a deceitful company.I signed up on their platform four months ago.I invested time and data answering their surveys that were sent on a daily basis.Now that i have gotten to the threshold to redeem my money,they now decided to reward me with a blocked account.I pray your business fails OnePoll.Rogues they don't pay their participants.

31 oktober 2025
Review zonder uitnodiging
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Antwoord van OnePoll

Thank you for your review. If your account was blocked then I assume you contacted members@onepoll.com for an explanation. They would have told you why your account was blocked and which of the many quality control checks you failed. They would have explained the reason and offered you the chance to provide ID to confirm you are a UK resident and various bits of personal information we check. If your account is on hold still I assume this hasn't happened. We pride ourselves on the quality and validity of our data and we undertake many quality checks to ensure its accuracy. So far in 2025 we have paid out over £320K to our genuine members. All genuine members are paid.

Beoordeeld met 5 van de 5 sterren

I had an issue with a recent survey

I had an issue with a recent survey. The customer service team dealt with it very quickly. The site and team are excellent. Highly recommended survey site

4 november 2025
Review zonder uitnodiging
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Antwoord van OnePoll

Thank you for your review. Whilst we always try to stop problems happening on the few occasions when they do we do our best to resolve them as quickly as possible

Beoordeeld met 5 van de 5 sterren

You'll want to do this, more than once.

This is a great site with small but easy to complete surveys. Very few require any free text with most just needing options to be selected. It's quite easy to build points and, in turn, earn rewards as cash giving you the option to decide where to spend it.

4 november 2025
Review zonder uitnodiging
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Antwoord van OnePoll

Thank you for your review. We try hard to give our members multiple interesting surveys to enable them to build points to redeem a reward. Thanks for your help with our research

Beoordeeld met 5 van de 5 sterren

Quick, helpful response.

I contacted Onepoll by email about a problem I have redeeming points. I got a quick response back that was able to solve my problem and my points were redeemed the same day. Rachel who dealt with my query was very helpful.

3 november 2025
Review zonder uitnodiging
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Antwoord van OnePoll

Thank you for your review. Its always great to hear that we have provided the level of customer service our members deserve

Beoordeeld met 5 van de 5 sterren

Rachel

Rachel helped me out when I was mistakenly blocked from my account and then again when I had problems redeeming my points.
She was prompt and courteous in her response to my emails. All issues have been resolved.

29 oktober 2025
Review zonder uitnodiging
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Antwoord van OnePoll

Thank you for your review. We value our members time so it is very important to us that we respond to queries as quickly and effectively as possible as it seems we have done here

Beoordeeld met 5 van de 5 sterren

Issue when trying to claim my reward payment

When trying to claim my reward payment, I was unable to complete the BACS details and the points disappeared from my account, but the payment was never activated.I emailed Rachel Knight who answered extremely promptly and sorted the issue straight away. Thank you so much Rachel! Excellent service!

28 oktober 2025
Review zonder uitnodiging
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Antwoord van OnePoll

Thank you for your review. Really pleased we could help so quickly and effectively.

Beoordeeld met 5 van de 5 sterren

I love doing one poll surveys.nice and…

I love doing one poll surveys.nice and short,easy to do. The payout soon adds up. Any concerns email them and Rachel Knight replies within an hour and sorts the problem out. I had a problem and my account was blocked but Rachel sorted it out.

24 oktober 2025
Review zonder uitnodiging
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Antwoord van OnePoll

Thank you for your review. We value our members time so are always anxious to clear up issues quickly

Beoordeeld met 5 van de 5 sterren

I’ve had a good experience with OnePoll…

I’ve had a good experience with OnePoll so far. The surveys are generally quick, interesting, and easy to complete. I like that payments are reliable and you can cash out once you reach the minimum balance. It’s a straightforward way to earn a little extra money in your spare time.

27 oktober 2025
Review zonder uitnodiging
Logo OnePoll

Antwoord van OnePoll

Thank you for your review. Thanks for being a part of our research.

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