One Sure Insurance Reviews 

I had a great experience with the customer service team. Specially Dean was friendly, professional, and responded quickly to my questions. He listened carefully, resolved my issue efficiently, and made sure I was satisfied with the outcome. I really appreciate their excellent support and would happily recommend their service to others.
Great service Dean

Needed information about a commute I was about to make abroad. Alex provided great service, information and was very helpful.

After a really poor experience with a different motor trade broker setting up my first motor trade policy, I cannot tell you how different my experience with Dean was in setting up my motor trade insurance. Knowledgeable, patient and the premium was so much better priced that I was able to take out cover for my new premises in addition and still be cheaper. All with the same insurer and the same level of cover. If you are a start up motor trader, ask for Dean, huge help and saved me hundreds. Thanks

One sure insurance is a good , easy to work with broker ! Happy to have had easy understanding and good English speakers when ever I needed support !

Samantha was very helpful and polite throughout our telephone conversation making sure I understood that in future I have to use a different method of updating the MID database.

Samantha was very helpful and cheerful. A pleasure to talk to sort of my problem. Thank you very much.

My customer reference number is 572806 i was very happy to talk with Alex S today he was very professional and a great help, I will be sure to ask for him in the future.

Anthony Cooper
Cooper steering

Thomas was very quick at understanding my complex question he very quickly was able to sort out my problem directly speaking to the insurance company
Whilst this took some time he would tell me what was going on so I knew he was still on the line.
A natural communicator. Thanks very much Thomas keep it up.

Great customer service make things very easy 👍

The ladey I spoke to was very polite and helpful and went above and beyond to help thanks

Thomas today was amazing, sorted an issue ive been trying to get sorted for almost 7 months. One phone call, 5 mins with Tom and its sorted. Couldnt ask for a better experience

Call handler , listened, fully understood my situation and resolved my problem.

This company is fraudulent. Auto renued my policy without permission after I had a dispute earlier in the year and told them I would never use them again and auto renue was supposedly turned off. (They should have this call recorded) and have been billed £311 to cancel. Told my new company who I’m very happy with and they knew all about them! Scammers! You have been warned! See you in court onesure!

Holly was very helpful , right from the start. I tried to transfer my insurance from one vehicle to another with my original company. The price was unbelievable. So i went to one sure. Cut my renewal in half, and very helpful all the way. Lovely to speak to a human being. im not a lover of those chatbot things. Never get a straight answer, well done

Contacted One Sure to amend my policy, was dealt with by Samantha , who sorted everything out very efficiently, I even had to ring back with additional information on 2 other days and got Samantha on the phone again . First class service all round .
REF NO. 582266

Mick Lister

So refreshing to be able to talk with someone on the phone and quickly resolve any issues that had been raised by email. Sam was brilliant and talked me through what was required. Excellent service

Tracy was absolutely amazing, she got me a quote which others failed to do and carried out the whole process with courtesy, efficiency and complete professionalism, thanks Tracy

I phoned up with a question ( in a bit of a panic) and Samantha dealt with it very professionally, re assured and happy now I spoke to Samantha, very good customer service skills and very polite 10/10
Would happily deal with her again.

⭐⭐⭐⭐⭐
I had an excellent experience with One Sure Insurance. Dean Smith was extremely helpful, professional, and patient throughout the whole process. He explained everything clearly, answered all of my questions, and made arranging my insurance quick and stress-free. I highly recommend One Sure Insurance for their outstanding customer service. Thank you again for all your help!