I ordered a pair of glasses and immediately canceled it. I wrote an email. They didnt answer for 2 days and told me then they already sent me the pair but forgot to send me the shipment informa... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
I ordered a pair of glasses and immediately canceled it. I wrote an email. They didnt answer for 2 days and told me then they already sent me the pair but forgot to send me the shipment informa... Toon meer
Bedrijf heeft geantwoord
Ordered recently. Need to contact the company but there is no mention of contact details. Need the delivery within Saturday as have gothic photoshoot on Sunday. Please help someone. I don’t mind payin... Toon meer
wrong image was displayed so did not get what i ordered, tried several times to contact them to return/ exchange but still waiting on any reply. good luck with this company, you might get what you o... Toon meer
Have received defective pieces such as broken posts/claws and missing stones several times.
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Good Selection, easy checkout and fast delivery. Recommended!
I found the web page easy to use from a mobile phone. The purchase was easily completed. Despatch and receipt really fast. I expect high levels of customer service and delivery. This company exceeded those expectations.
I placed an order to America, while the company is in the UK. It arrived at my door in less than 36 hours. They packaged the jewelry with a lot of care. Everything was in perfect condition. All of my alchemy gothic jewelry was gorgeous, and for an excellent price- far better than any other site.
So I ordered a Dracocreux pendant and dragon ear-wrap ( can you guess that I have a thing for dragons?). Delivered within the three days of order as specified so I was chuffed. I opened up the package and chuffedness evaporated slightly; the ear-wrap was there in all its glory (and it really is glorious!) however the pendant was nowhere to be seen, even though the accompanying invoice stated that it had indeed been sent. I girded my loins (I once tried girding my lions... it was an unpleasant experience for all involved) and reached for the telephone expecting derision and suspicion.
They could not have been more understanding or helpful, even if the person I was speaking to was called Helpy McHelpful from the Helpful Understanding Society. Fortunately I only live a few miles from their main warehouse so I was able to call by and pick up the missing piece. As promised it was there waiting for me without any aggravation. I left the premises with my chuffedness fully re-inflated.
I needed a great birthday present and fast!
They didn't let me down.
Arrived broken. Fixed it ourselves with
Pliers as no time to return.
The neclace left green mark on skin so may need a layer of clear nail varnish.
Lovely piece and just the right length.
My order arrived quickly considering I didn't provide the correct address type. They emailed me to get the correct address and from there the order arrived within just a couple days. I will definitely be ordering more, especially considering they have a much larger selection of Alchemy Gothic items (and ring sizes) than I've been able to find anywhere else!
The bracelet was absolutely out of this world, so very pretty and neat. The delivery was very quick and perfectly packed, I would definetly use again.
Bravo! I live in the US, yet purchasing here, even with freight cost, my over all investment was less! Additionally, to find out this is a family business! I'm in! Well done!
Great choice to cover all budgets and arrived before expected, no trouble at all, will shop with them again.
Their gothic dragon jewellery is very well made and eye catching. My teenage daughters are very happy with their pendants and bracelets. International delivery is surprisingly quick - even to South Africa!
I ordered two pieces of Alchemy Gothic jewelry that I had been after for a while. And found that Online Gothic had both items and also had them at the cheapest price I could find and that the shipping was at a very reasonable rate. I was very impressed by how quickly they processed and shipped my order as I got my items the next day when I was expecting to have to wait a few days like most online shops. The items arrived as described and in perfect condition, would buy from again.
bought as a birthday present and so waiting for feedback from recipient but was what I hoped for :)
hey you have got to go to this web site and take a look at the stuff they have,i have and bought some jewrely from them it is well good take a look .
I ordered an Alchemy Gothic Bracelet which looks very nice but when delivered I was delighted, it is brilliant. What a gift my niece will love it, I’m going to get her the matching earrings to match for Christmas. Next time though I will not use the first class post service, but the recorded delivery as it was three days overdue!
I find the site very easy to negotiate and my dealings with them, both on here and on eBay have been faultless. I like the boxes too!
My ring was shipped fast, delivered fast and looked great. Also, I believe this website to have the absolute lowest prices on jewelry and merch from Alchemy Gothic :) A definetive recommendation
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.