On Point Assembly Reviews 141

The good - easy quote system and friendly customer service. Nice contractors.

The bad - Hired based on their *expertise* in Elfa shelving closet systems. I have a big office space that needed 2 shelving units installed. The two people they sent knew NOTHING about the closet system. They took over 2 hours to unpack things and then left for almost an hour to get a ladder and a drill. I thought they were just going to the car, but I think they went to the hardware store. Then I saw them watching how-to videos the whole time. They didn't start installing until maybe 3 1/2 hours later. After 5 hours and barely anything done, I asked them to wrap it up. Now I am stuck with a huge mess and incomplete wall of half shelving. This company
charges a full fee a few days before the work, but they did refund everything except for a couple hours of work.

The installer admitted he didn't know how to do this kind of install and should have turned the job down.

Outstanding service! The two technicians were phenomenal—prompt, neat, polite, and incredibly helpful while assembling my treadmill. The pricing was also very fair. Thanks to the friend who referred me; I'll be doing the same for all of mine.

On Point Assembly impressed me with their professionalism and efficiency. Their team arrived on time, assembled my gazebo perfectly, and kept everything tidy throughout. I feel confident recommending them for any outdoor or furniture-assembly job.

Mike the service tech did an amazing job putting my 12x14 gazebo together by himself. Despite being a little late, the service was great.

The team that assembled our gazebo was quick, efficient and friendly. We’re so happy we chose On Point!

We were told by another assembly company that our 12'x16' metal roof gazebo couldn't be assembled in place on our 12.6'x16.6' deck because there wasn't enough clearance to put the roof panels on. They wanted to us exchange it for a 10'x13' gazebo that wasn't any bigger than the soft top canopy we had on the deck. On Point Assembly had our canopy up four hours after they arrived and had no problems putting it together. They were very friendly and effecient. We will definitely be contacting them for any future projects that we have.

Dylan and his team arrived on time, worked efficiently, and were professional and respectful of our property. The gazebo was completed in only a few hours and looks great.

I was very happy with son Point Assembly, and would recommend them. JT, who assembled the swing set, was very friendly, and a hard worker. The quote, and scheduling process was easy, and done all through the website and email.

So happy I found this service. It was a great experience all the way through. Arrived on time, knew what they were doing, professional and friendly. Highly recommended. Mario and Rich were 10/10 and I will be using them again.

The whole OnPoint crew and process was amazing. I am thrilled with how easy the process was and how well skilled and courteous the installers were. 10/10

Great guys and very helpful. Came at a good time

Smooth experience from start to finish, would highly recommend!

Two installers came to setup our 12x12 Gazebo. They were fast, friendly, knew what they were doing and answered our questions.
Highly recommended.

The two gentleman were great, that were very professional and our gazebo looks amazing. Thank you

The crew arrived on time and worked all day. They answered all my questions and concerns. Highly recommend.

Totally happy with the install. On time, organized work process, respectful, courteous, and efficient.

Amazing work! Thank you for helping me with my project. Moving to a new state and finding a reliable company was a lifesaver. On Point Assembly was responsive and hard working. I highly recommend.

I spent a lot of time completing the request, filing in pages of details. I received a notice that they received my request. The response stated that I would “probably” receive a quote within 24 hours. 96 hours later no response. I sent an email asking what was going on…no response. Since there is no person to person contact…wonder what this company is really doing.

Onpoint Assembly sent an amazing Install Team that I am Completely Satisfied and Highly Recommend to my family and friends. I left a positive review of your Southern California Team on Costco.com.