Absolutely disgraceful customer service. Don’t answer emails. Yesterday had a one time password for Amazon, sent over 2 emails heard nothing so had to leave work to drive 64km to get up to office befo... Toon meer
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Website is absolutely useless. Trying to give them feedback. No contact details! Try to use chatbot, useless! Try to send a query, get stuck in doom loop of those stupid images ‘click all the bic... Toon meer
Bedrijf heeft geantwoord
Customer service is diabolical. Rude rude people. These people can’t count nor read. And would argue with a wall. Scammers
Oohpod has been a really convenient way to receive my parcels. I like that I can pick them up anytime with just a QR code, and the lockers feel secure. Notifications are usually prompt, and pickup is... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
OOHPod: 24/7 Smart Parcel Lockers across Ireland, offering secure, private, and convenient parcel collection and drop-off services. OOHPod is your Out-Of-Home Flexible Address. Say goodbye to delivery anxiety with OOHPod and embrace freedom from home deliveries. Sign-up today and save with OOHPod bundles when you shop online. https://www.oohpod.com/#get-started OOHPod is an Irish company providing a parcel locker network across Ireland and Northern Ireland. Our lockers accept parcels from all delivery providers, offering individuals and businesses a secure and convenient way to send and receive packages. Available 24/7 at accessible locations, the lockers enable flexible and hassle-free parcel management. With a focus on privacy and sustainability, OOHPod provides a reliable, agnostic and open network of lockers as an alternative to traditional delivery points. OOHPod lockers serve as an efficient and sustainable Out-Of-Home address solution. Review our businesses products and improve your parcel management with cost effective solutions OOHPod lockers. https://www.oohpod.com/business With over 30 year’s experience, as market leaders, OOHPod’s management team has created the number one smart locker network in Ireland and continues to grow with the C2C and online shopping market.
Contactgegevens
Ierland
- oohpod.com
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Heeft 32% van zijn negatieve reviews beantwoord
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easy to use and helpful
Excellent service
Excellent service. Safe, secure pick up points. Simple to use. Updates on delivery status. Extensive location options.
Really happy with this service
Really happy with this service. Highly recommended. Easy to use and great customer service.
So easy to use as long as you have…
So easy to use as long as you have service on your phone
Excellent service
Excellent service. The one parcel that went missing was located within 5 mins by the girls in the office. So far so good
I find it very handy to pick up my…
I find it very handy to pick up my goods,even at night.
Highly recommend
Highly recommend, they offer a great service. I have used their service a number of times. The staff go out of their way to be helpful.
It's a great company and a brilliant way to buy from Amazon, Ebay or Vinted or any items that will only post to the North and not the South
Great service, period
This makes it easy to purchase from UK without all the hassle. Easy online experience, many pick-up locations and good prices. Thank you, great service, have used it for more than a year, several times, no issues.
Staff are excellent and very helpful.
There are not enough stars for the…
There are not enough stars for the service at OOHPOD. Local. Over the last year I have experienced the system within Oohpod.
It never fails. On the button every time. Reliable and Swift on every lift.
Let down - Courier unable to access locker.
I was delighted when OOHPod came along, because I was a regular user of Parcel Motel. I never minded the delay of a day or two for parcels to arrive because it was a reliable service. After having one good experience with OOHPod, I was disappointed when things didn't go smoothly with the 2nd order. The courier wasn't able to gain access to the lockers and rang me looking for an alternative address to deliver the parcel to. I had to have him deliver it to my workplace (where they're a bit grumpy about accepting deliveries) and I haven't used the service since. I've been put off them after this bad experience. It shouldn't be this difficult. I wish OOHPod would process the parcels themselves and have their own couriers put the packages into the drawers, rather than rely on others. At least then the packages will definitely end up in the lockers. From what I can see online other people have had similar problems.

Antwoord van OOHPod
Oversized parcels, fantastic service!
What a bonus getting oversized parcels delivered to Oohpod Jonesborough, not only to you have safe delivery but fantastic customer service! Thank you Oohpod for making my life easy!

Antwoord van OOHPod
Fast and friendly
Highly recommend the services provided by Oohpod. I have been using them for about a year now and cannot find fault with them. They are fast and efficient and their customer service, when I've needed them, have been very helpful.

Antwoord van OOHPod
UPS/DPD don’t seem to deliver to OOHPod locker.
I’ve only used OOHPod lockers for the past year and a half because I can’t get parcels delivered to my home. Nothing against OOHPod but some courier companies (UPS, DPD…) never seem to deliver my parcels to the locker and for me, it ends up a whole saga trying to get my parcels. If you are ordering online and need your parcel urgently, it might be a better idea to get your parcel delivered elsewhere as these providers that might be delivering your parcel may not actually deliver it. This has been my situation the whole time. Now if I need something urgently, I get it delivered straight to my sister’s house to avoid the mess of dealing with UPS and DPD etc. A Post manage to deliver parcels to the locker without any issues so not sure why UPS and DPD have difficulty.
As mentioned, this isn’t an issue with OOHPod. I just wanted to give people the heads up if ordering items that are needed urgently. For reference, I’m based in Dublin.

Antwoord van OOHPod
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