This cream has a nice, pleasant texture and feels great on the skin. I’ve been using it consistently for several weeks and really enjoy how comfortable it is to apply. The scent is a bit unusual at fi... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I’ve been using the OpenFace acne-fighting shower gel for a few weeks, and it’s made a noticeable difference. It helps reduce body breakouts, especially on my back and shoulders, and leaves my skin fe... Toon meer
Bedrijf heeft geantwoord
I’ve been using this body cream for a couple of weeks now. It’s lightweight, absorbs quickly, and doesn’t leave that sticky or greasy feeling. My skin feels softer and more comfortable after applyi... Toon meer
Bedrijf heeft geantwoord
I found the product to be on the pricier side for what it offers. Unfortunately, for my skin, I didn’t notice any significant improvement compared to other salicylic acid cleansers I’ve tried. Additio... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Digital skin diagnostic and personalized skincare. Healthy skin should not be months away.
Contactgegevens
Litouwen
- openface.io
4,4
Uitstekend
137 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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The delivery takes a bit longer for no…
The delivery takes a bit longer for no reasons. I’ve been using the product for two weeks now and I see some changes. Hope this products will stop my back pimples since I do a lot of sports.
3 april 2024
Antwoord van Openface
Hi Pierre!
We apologize for any inconvenience caused by the longer delivery time.
We're glad to hear you're starting to see some changes after using the product for two weeks! Consistency is key, and we hope you see even more improvements soon.
If you have any questions or need further assistance, feel free to reach out to us.
Satisfied with the product
I've been using this set only for a couple of weeks, so I cannot predict the result after a month, but so far I am satisfied. No irritation or allergies, but there are no wonders either.
16 maart 2024
Antwoord van Openface
Hi Marta!
Thank you for sharing your experience 🤍
Really good products
Really good products! Helped me a lot with keratosis pilaris and ingrown hairs. Easy to use and fast results!
9 april 2024
Review zonder uitnodiging
Antwoord van Openface
Hi Marina!
Thank you so much for your positive review, we are glad we could help 💙
Antwoord van Openface
Hi João! Thank you for your kind words and for choosing our products :)
Antwoord van Openface
Hi Sarantuya!
Thank you so much for your feedback 💙
Very happy with this products
Very happy with this products, they work as thety are advertised.
21 februari 2024
Antwoord van Openface
Hi Julijana!
We are happy to hear your positive feedback! Thank you for your support 💙
I still did not receive my order after…
I still did not receive my order after ordering it.
9 februari 2024
Antwoord van Openface
Dear Sendy,
We sincerely apologize for the inconvenience you've experienced. It appears that there was an error during the sorting process at DPD, leading to your order being mistakenly loaded onto a vehicle bound for the wrong country.
Rest assured, we are actively working to rectify this situation. We are currently attempting to reach you via email to discuss options for reshipping your order or issuing a refund, whichever you prefer.
Please accept our apologies once again for any frustration this may have caused. We appreciate your patience and understanding as we work to resolve this matter promptly.
Best regards,
Openface team
I've had back-acne and after using…
I've had back-acne and after using these products I can see i difference from before. My back-acne has minimized and i I've got less of it, so I recommend these products very much.
5 februari 2024
Antwoord van Openface
Hi Katja!
Thank you so much for your positive review, we are glad we could help 💙
Satisfied!
Fast delivery!
Product works great, I got rid of acne on my back in 2 weeks!
Just a notice - the body cream has specific smell, so be aware:)
31 januari 2024
Antwoord van Openface
Hi Aleksandra!
Thank you for taking the time to share your feedback with us!
We're delighted to hear that you had a positive experience with our fast delivery service and that our product has effectively helped you get rid of acne in such a short time :)
We appreciate your note regarding the specific smell of our body cream. We strive to provide high-quality products with unique formulations, and we understand that scent preferences can vary among individuals. Your feedback is valuable to us, and we'll certainly take it into consideration as we continue to improve our products.
Doesn’t work at all
The product does not work even if i use often and the delivery was so disappointing. Don’t recommend at all
26 januari 2024
Antwoord van Openface
Hello Sardor,
Thank you for your review!
We understand your frustration and apologize for any inconvenience. Achieving noticeable changes in skin texture may require consistent use of our body wash and body cream 5-6 times a week for 4-6 weeks. We recommend leaving the shower gel on your body for several minutes before rinsing it off. This allows the active ingredients in the gel to penetrate the skin and provide their full benefits.
Of course, everyone's skin is different, and individual results may vary. However, we hope that these suggestions will help you get the most out of our products and achieve the best possible results.
We value your feedback and will strive to improve our delivery experience.
Best product did I ever use
Best product did I ever use! Exactly as promised.
Thank you :)
26 januari 2024
Antwoord van Openface
Hi Christian!
Thank you so much for your high valuation of our product and for being our loyal customer! 💙
Acid cloud
Bought a cream Acid cloud for my teenage daughter. She had breakouts all over her back. The cream significantly reduced the number of closed comedones, and the texture of her skin became smoother. There are still comedones, but the cream is used irregularly. The texture is of medium density and spreads well on the back. I am satisfied.
I especially want to mention customer orientation. There were delivery issues. The manager solved the problem in 10 minutes.
I recommend it!
4 december 2023
Antwoord van Openface
Hi Anastasiia :)
Thank you for sharing your experience with our Acid Cloud cream! We're thrilled to hear that it has significantly improved your daughter's skin texture and reduced the number of closed comedones. We appreciate your kind words about our customer service and are glad we could quickly resolve the delivery issue for you. Your recommendation means a lot to us!
Antwoord van Openface
Hi Benedetta,
Thank you for taking the time to share your feedback with us. We're truly sorry to hear that our product hasn't met your expectations and that you haven't noticed a difference in your skin.
We understand how disappointing it can be when a product doesn't live up to expectations, especially when you had high hopes for it. However, we're here to help and want to ensure you achieve the results you desire.
It's important to note that for the best results, we recommend leaving the shower gel on your body for several minutes before rinsing it off. This allows the active ingredients in the gel to penetrate the skin and provide their full benefits.
Additionally, we suggest increasing the frequency of use from 2-3 times a week to 5-6 times a week. This will provide more consistent exposure to the active ingredients and may help you see better results over time.
Based on your experience, we'd like to recommend incorporating our Exfoliating Body Cream alongside our Acne Body Wash into your skincare routine. This combination has been praised by many of our customers for its ability to leave skin feeling soft and smooth.
Please feel free to reach out to us if you have any questions or if there's anything else we can assist you with :)
I got my shower gel and body cream and…
I got my shower gel and body cream and its amazing actually. I saw the results after first 2 times I applied the gel to my keratosis areas. Two weeks now I am using it and the skin looks sooo much smoother, red spots became less inflammatory and seems with upcoming weeks it will go away at all. Happy!
8 februari 2024
Review zonder uitnodiging
Antwoord van Openface
Hi Lilia!
Thank you so much for sharing your experience! We're thrilled to hear that our shower gel and body cream have made such a positive difference for your skin. We're committed to providing products that deliver results, and we're grateful for your support. 💙
I received old products twice
I received old products twice. On the bottom of the bottles it says 08/23. And I have only discovered it now.
Upd. The team got back to me saying it’s the manufacturing date and that there was a mistake on the bottle.
8 februari 2024
Antwoord van Openface
Hi Irina,
We've carefully noted your concerns regarding the printed date on our product, and we appreciate you bringing this to our attention.
Rest assured, the date displayed (08/23) reflects the manufacturing date due to a printing error. Our commitment to quality means we produce in small batches, ensuring freshness and safety. Your product is entirely safe for use. For clarity, its expiration is 24 months from the manufacture date, or 12 months after opening.
We deeply apologize for the inconvenience caused.
Best regards,
Openface Team
Antwoord van Openface
hi Ulli! thank you so much for sharing your experience :)
Cause I didn’t do second order but you…
Cause I didn’t do second order but you got my money on your own and send me the product I didn’t bought
8 januari 2024
Antwoord van Openface
Hi Victoria! Thank you for your review.
We’ve looked into what happened and it seems you were enrolled in our monthly subscription, which explains why you received a second order.
If our subscription terms were unclear, or if you didn't intend to subscribe, we are ready to resolve any problems regarding your second order, just please reply to our emails 🙏 we’ve sent 3 of them already.
The best product ever!I highly recommend it!
The best product that I ever tried..the combo of the shower gel and the cream is the best thing I ever had..I had struggled with mechanic acne for so long and this was the solution to it..you can really see the results from the first time you use it..I highly recommend it!!
2 januari 2024
Antwoord van Openface
Dear Georgiana, thank you so much for your incredible review! It's truly rewarding to know that you experienced noticeable results from the first use. We appreciate your recommendation and are delighted to have made a positive impact on your skincare journey 💙
Delivery process and efficiency
I could follow the delivery process of the 2 orders very precisely. The products were as expected, and the efficiency of the body lotion isn't a lie, it works very well when used as frequently as recommended.
25 december 2023
Antwoord van Openface
Hi Tatiana! Thank you so much for sharing your feedback with us :)
Bis jetzt kein Resultat sichtbar…
Bis jetzt kein Resultat sichtbar…. Schade für den Betrag…
13 december 2023
Antwoord van Openface
Hi!
Thank you for your feedback on our products. We're sorry to hear that you haven't noticed any change after using the products.
We'd like to offer a couple of suggestions that might help improve your experience with the products. Firstly, it's important to note that for the best results, we recommend leaving the shower gel on your body for several minutes before rinsing it off. This allows the active ingredients in the gel to penetrate the skin and provide their full benefits.
Additionally, we suggest increasing the frequency of use from 2-3 times a week to 5-6 times a week. This will provide more consistent exposure to the active ingredients and may help you see better results over time.
Of course, everyone's skin is different, and individual results may vary. However, we hope that these suggestions will help you get the most out of our products and achieve the best possible results.
Please don't hesitate to contact us in the future if you have any further questions or concerns.
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