Excellent packaging, taking care of the intricate details. Everything, from the outer pack to the packing of the frame was pure quality. The frame is top quality. Exceeded expectations. Well done team... Toon meer
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Lees wat reviewers zeggen
I love there service. Specially the way they guide on what's app 🫡❤️ etni polite professional mere hr stupid question ka bhot achhe se answer keya . I'm more impress by there customer service and pro... Toon meer
Amazing services, from the moment I start the order to the moment I receive it in my hand, extraordinary services. Everything they committed was 100% truthful. The product, when I ordered looked... Toon meer
Frames are not as per expectation... quality is much lower than as compare with other online companies like SHASHKAY and CHASHMAY. Now need to return these frames.
Bedrijfsgegevens
Geschreven door het bedrijf
Optilook is one of the Central Karachi’s retailers of high quality eyewear Founded in 2006, Optilook has built up an enviable reputation for exceptional customer care, complete professionalism and an innovative product range that offers superb value for money to clients. Optilook offers you a wide range selection of eyeglass frames in different stylish shapes, materials, colors and sizes. Choose your brands with your full prescription or just for reading. Select your frames according to the shape that suits your face, eye color or skin tone. However you choose your eyeglass frames, we definitely have a pair that you’ll love.
Contactgegevens
Sector 11B, 75850, Karachi, Pakistan
- +923009206664
- info@optilookpk.com
- optilookpk.com
4,3
Uitstekend
155 reviews
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Heeft 16% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Frames are not as per expectation..
Frames are not as per expectation... quality is much lower than as compare with other online companies like SHASHKAY and CHASHMAY. Now need to return these frames.
16 oktober 2023
Very bad condition
25 september 2023
Great quality
Quality great. Better then expected. But please use some other courier service(order was delayed for 3 days because of their negligence).
23 september 2023
Great quality
8 september 2023
Dear sory to say im not satisfied…
Dear sory to say im not satisfied beceause i have send u my medical discriotion but u did not make it on that.. u send me normal in normal condition thats not match with me medical subscriotion
23 augustus 2023
Antwoord van OPTILOOK
We have checked your invoice, you ordered frame only, not with prescription, please check the invoice before reviewing on this platform,
this was my second time and they are…
this was my second time and they are very responsive and they guide me well about their product
18 augustus 2023
I wasn't expecting such fine quality
I wasn't expecting such fine quality. Value for money
11 augustus 2023
It was a bad idea to purchase eye…
It was a bad idea to purchase eye glasses online... Life is different when you put the frame on your face to check if it really suits you or not.. Things look good on pictures but will it really suit you ? It's a 50/50 luck.. my bad luck 🤞
16 augustus 2023
Antwoord van OPTILOOK
Dear customer, we are always available to serve you the best, If the product is not suitable for you, you can easily return or exchange. Please contact on sales@optilookpk.com to get your issue resolved.
Finishing and quality is very nice
Finishing and quality is very nice, i like the way they delivered it within estimated time
24 juli 2023
Antwoord van OPTILOOK
Thanks for the positive feedback
I had very good experience with the…
I had very good experience with the optilook special thanx to Ahmer the guy who really helped me very responsive team Ahmer response me on the time whenever I asked
21 juli 2023
Antwoord van OPTILOOK
Thanks for sharing your precious thoughts
Great Price, fast delivery
They had a replacement frame in stock, and the price was right.
21 juli 2023
Antwoord van OPTILOOK
Hey Patrick, Thanks for the feedback
Delivery
Delivery was not on time very late. Even after getting msgs from courier service my product was not delivered. I called daily and got my parcel very late. Product is good no issue in product.
18 juli 2023
Antwoord van OPTILOOK
We use third party to deliver our goods and we process every order right after receiving, the credit goes to the courier or sometime the weather condition of the destination shipments get delayed, Sorry for the inconvenience
1 out of 2 product is damaged
i ordered 2 products one is perfectly ok and the other one is damaged and I know you would say you can return it or exchange it but in online shopping the seller must take extra care before dispatch to make sure quality of the product or else both will have to go through return courier and exchanges and transfers so please you could manage a bit extra on this
12 juli 2023
Antwoord van OPTILOOK
Sorry about that, we wrap every item with extra care, and we didn't ask for return or exchange if the product received damage, we send a new one
Great exchange experience
Ordered medium sized glasess but turned out to be oversize for me so i asked for a exchange. They were very corporative and changed my glases for a smaller size
2 juli 2023
Antwoord van OPTILOOK
Thank you for sharing your valuable thoughts
5 star service
Purchased from UK good customer service and good range of glasses good quality very impressive and satisfied will be buying another pair soon.
13 juni 2023
Antwoord van OPTILOOK
Thanks for being loyal, Optilook will never disappoint you in the future.
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