I called while extremely frustrated and the young lady on the phone took control of the situation right away and assured me that whatever problem I was having she was gonna take care off and after a f... Toon meer
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Lees wat reviewers zeggen
Was having some technical issues With a responder that did not work properly. And the great service at optimist sent me a new one very quickly. I am very pleased with this service
The call was picked up with a person on the other end. A rarity today. The support member was courteous and very knowledgeable of my situation. He was quick to resolve it and the conversation was... Toon meer
I used Optimus Tracker for 4.5 years and received excellent service the entire time. Their service even helped me locate and quickly recover a stolen vehicle. I will not hesitate to use Optimus Trac... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Keep an eye on loved ones and valuable possessions with Optimus GPS trackers. Optimus provides quality GPS tracking units and accessories you can depend on.
Contactgegevens
Verenigde Staten
- (855) 893-0707
- sales@optimustracker.com
- optimustracker.com
Heeft 100% van zijn negatieve reviews beantwoord
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Great product Eric the representative…
Great product Eric the representative is great at helping
When my tracker malfunctioned
When my tracker malfunctioned, I was sent a replacement within the week along with a return receipt to return the malfunctioned tracker in the same box.
Easy communication and solved my issues…
Easy communication and solved my issues quickly.
Abner Romero was great help!
Abner Romero was great help!
He was able to help me very quickly and could not have been better assistance.
Muy atento y competente me ayudó a…
Muy atento y competente me ayudó a resolver todos mis problemas
Phone answered quickly
Phone answered quickly. No phone tree. Support person was helpful and knowledgeable.
Was having some technical issues With a…
Was having some technical issues With a responder that did not work properly. And the great service at optimist sent me a new one very quickly. I am very pleased with this service
I could not log into the app and the…
I could not log into the app and the customer service rep helped me solve the problem in about 1 minute.
Very responsive team almost 24hrs
Very responsive team almost 24hrs
Any questions
They answer you right a way
I am not a review guy but they deserve it. Thank you
Very good service for our fleet
Very good service for our fleet, and good customer service
Good tracking service for my…
Good tracking service for my motorcycle. Good responsive customer service.
Unequaled and superior client service !
The call was picked up with a person on the other end. A rarity today. The support member was courteous and very knowledgeable of my situation. He was quick to resolve it and the conversation was brief and effective. I really, really like the client service that Optimus has in place.
Very helpful customer service and…
Very helpful customer service and awesome service with the device
I hate the new trackers the old…
I hate the new trackers the old trackers are more reliable durable these new trackers the batteries go down quicker than the two weeks that they're promised and the ones that I've had in the past go for a full 2 weeks without any charge there's too many options and too many icons for the new trackers whether it's a boat or car a phone a plane a bird that's that's not even necessary it's too many extra incentives that is taken away from what the whole GPS notation is to track not to make it pretty not to make it girly the tracker images that's redundant and ridiculous I hate them and so the old trackers work better they last longer they went for two weeks the new one I bought it's already at 70% and then I'm charged it a full 100% 2 days ago maybe 3 days ago and it's now at 76% so no I don't like the new trackers and I wish they would go back to the ones that would really go longer for a 2 week period off of 100% battery charge thank you

Antwoord van Optimus Tracker
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