I attempted to take a break using their self exclusion tool, locking myself out for one month. Within a week, I got three separate emails advertising bonuses and one SMS about a tournament. The accoun... Toon meer
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I wanted to close my account, but there is no option for that in settings. There is no button i can click to do that. I tried emailing support, but it already has been five days and they have not resp... Toon meer
I attempted to play live blackjack for the first time and every few minutes the video stream kept buffering. It's totally impossible to play right if you miss cards being dealt. My internet is perfect... Toon meer
Fantastic quality, I purchased the black hoodie and black T-shirt, the material was so soft. They wash perfectly and they are great for the gym (but mainly lounging). Will buy again for sure!
Bedrijfsgegevens
Geschreven door het bedrijf
Royalen - 200% tot €2000 + 200 Free Spins
Contactgegevens
Nederland
- optimusyou.co.uk
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Support doesnt read messages
I sent an email with the details of my withdrawal issue and included screenshots. I got a response that did not address my concerns and just gave vague troubleshooting directions. I had to email again and wait another day for someone to actually read it.
Withdrawal split into tiny pieces
The total was supposed to be $800 but they split it up into 4 seperate payments and it took even longer because each payment took 3-4 days to process so now it’s almost 2 weeks later and I’m finally getting my full amount when this could have all been done in 1 single transaction.
Bonus log is missing
I cannot find any record of bonus history. My account shows only deposit history, not promo history. This is why I cannot keep track of what I have claimed and what terms applied to each one. The feature is really basic, and yet it is just not there.
No guidance for beginners at all
Since this is my first time gambling online, I didn't appreciate the ambiguity applied to this site. There is no guide explaining what free spins are, or the process of how to make a deposit. The FAQ section is just legal disclaimers. I made a mistake claiming a bonus. Bonuses come with wagering requirements, which are a complete mystery to me. I was never informed about this.
Self exclusion doesnt block emails
I attempted to take a break using their self exclusion tool, locking myself out for one month. Within a week, I got three separate emails advertising bonuses and one SMS about a tournament. The account is locked so I can’t claim the offers, but the fact that I am receiving them defeats the point. If some one is taking a responsible gaming break, receiving marketing to bring them back early is really contradictory. Really poor implementation of the feature.
No help for new players
I joined to check it out, but there are no explanations on how bonuses work, or what the terms mean. There’s no tutorial or help guide, just a giant wall of small text. I claimed a welcome bonus and had no clue about wagering until I tried to withdraw and it blocked me.
Live dealer streams buffer a lot
I attempted to play live blackjack for the first time and every few minutes the video stream kept buffering. It's totally impossible to play right if you miss cards being dealt. My internet is perfectly fine so it's definitely on their side.
No option to close account
I wanted to close my account, but there is no option for that in settings. There is no button i can click to do that. I tried emailing support, but it already has been five days and they have not responded. Please just make it easier for people to close their accounts.
Great values and great products
Great values and great products. Get yourself some and find out!
Excellent Brand
Such good quality and fit , fab colours available. So happy with all my purchases and just ordered 3 more hoodies for Christmas presents.
Super soft, and great quality!
Fantastic quality, I purchased the black hoodie and black T-shirt, the material was so soft. They wash perfectly and they are great for the gym (but mainly lounging). Will buy again for sure!
Amazing products
I received my activewear as a gift, the products are great quality and great colours! I have the purple leggings and sports bra which is vibrant, fun and comfortable!
Great quality
Great quality, fit and look, very happy with my order. Good job Optimus.
Excellent quality and service can't…
Excellent quality and service can't wait to order more 👏
Amazing quality of the seamless set in…
Amazing quality of the seamless set in black. Really impressed that it is squat proof as well considering I am a size 16. Very flattering as well .
Great clothes
Great material, great fit, really comfy and well priced
Get on Opmtimusyou!
Get on Opmtimusyou!! Great clothing at a great price. Uppa Optimus

Antwoord van Royalen - 200% tot €2000 + 200 FS
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