I love my cushions; even more beautiful in real life. I’d saved a picture of them having seen them in a hotel room I’m due to be staying at; the magic of Pinterest searched for similar items and cam... Toon meer
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Lees wat reviewers zeggen
Very nice furniture and lamps purchased, showroom well worth a visit if you are serious about buying.
What a find of a store for someone who adores the look of antique Asian furniture. These are beautiful pieces that are truly authentic. As someone who has gone through the pain of trying to import fur... Toon meer
Just bought our second piece of furniture from Orchid. Wonderful furntiture such a cut above anything from the high street - truly beautiful and original. We decided to visit the barn again in person... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Orchid is the UK's leading retailer of traditional and contemporary oriental interiors, delivering to beautiful homes worldwide. Orchid offers creativity and innovation with the highest levels of quality and service. Beautifully restored Chinese antiques, contemporary lacquered hotel chic and classic oriental designs are all available to buy in our store and online at www.orchidfurniture.co.uk
Contactgegevens
The Old Barn, Sandydown,, SO20 6BY, Stockbridge, Verenigd Koninkrijk
- 01264 811111
- info@orchidfurniture.co.uk
- orchidfurniture.co.uk
4,9
Uitstekend
306 reviews
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Orchid furniture is superb
Orchid furniture is superb. Exceptional quality furniture, superb delivery and it’s great to deal with a thoroughly professional company
27 januari 2025
Lamp is beautiful
Lamp is beautiful - even better than in the photograph! Quick and efficient delivery - thank you.
11 januari 2025
Failure to comply with legal…
Failure to comply with legal requirements to disclose all costs before taking payment.
I incurred fees for a transaction that was never fulfilled because of this
3 januari 2025
Antwoord van Orchid Furniture
Thank you for sharing your feedback. We would like to clarify that all our shipping costs are clearly detailed on every product page, as well as in our Terms and Conditions, which are listed and agreed upon at the checkout. Our Terms and Conditions are drafted in accordance with UK consumer protection laws.
For international deliveries, shipping is treated differently from UK mainland delivery. At the checkout, customers are notified that the delivery cost is to be confirmed after the order is placed. This allows us to calculate the correct shipping fee for the destination. Once the cost is confirmed, customers are given the option to proceed with payment or cancel the order for a full refund. No products on our website include free delivery.
We strive to ensure transparency and fairness in all aspects of our process. While we regret that this approach did not meet your expectations, it is in place to accommodate the varying costs of international shipping. Should you wish to discuss this further, we welcome you to contact us directly.
Kind regards
Mimmi
Great product in the sale
Great product in the sale.
Knocked one star off for the time it took to arrive.
26 december 2024
Delighted with product and service!
20 december 2024
Beautiful pieces
Beautiful pieces, brilliant customer services.
I bought 3 pieces I expect to treasure forever. They are beautiful. Communication was fast and very helpful. Delivery flexible and convenient. Recommend highly
28 november 2024
Loved all the items I ordered
Loved all the items I ordered. So beautifully crafted. The team took the time to package every single item so carefully. Thankfully not a single item was damaged on the way over to me in Bahrain. I will definitely order in the future.
16 november 2024
Great products and service
there was a fault in one of several items we purchased from Orchid and the post sales service team are really helpful. Orchid really has unique items that stand out coupled with outstanding customer service... its a no brainer!
26 oktober 2024
Temple Jar
A very friendly and helpful service. I absolutely love my Temple Jar… it looks stunning.
23 oktober 2024
Great cushion
Lovely well made pretty cushion just what I wanted & delivery was very efficient
15 oktober 2024
Efficient, customer-friendly
Efficient, friendly,helpful contact. Prompt response, even after business hours. Furniture packed phenomenally well and as beautiful as in photo.
8 oktober 2024
Impressive Customer Service
Very helpful with the order, clear description of the product, good quality on arrival. Arrival was on time but unit was missing one fastener for doors. A quick email to the company resulted in both being replaced so they matched. Very impressive customer service.
4 september 2024
The cabinet I purchased is Beautiful
The cabinet I purchased is Beautiful, and the interactive with the staff was easy and professional also the delivery company, i highly recommend both companies, many thanks
10 augustus 2024
Beautiful piece very well packed…
Beautiful piece very well packed received in perfect condition thank you would highly recommend this seller.
12 juli 2024
Not had furniture delivered yet but the communication with Orchid was excellent, polite and friendly
Not had furniture delivered yet but
28 juni 2024
I bought a cushion at the Wealden show…
I bought a cushion at the Wealden show in Kent. I actually needed two but was unsure of the colour match. The cushions
were on a special reduced show price. I ordered the second cushion later online & requested the possibility that I could buy that also at the show price but would cover the cost of the postage. The company very kindly honoured my request.
8 juni 2024
Lovely cushions and speedy delivery.
11 mei 2024
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