Origin Institute Reviews 

I had Joe Isaak for my white card training, and as he had told our group at the beginning it was a very long course, but he had made it so much better with his jokes and frequent assistance when we asked questions.

A genuine great time!

Did an online course with this company and had no contact or support from any trainer. When you answer a question wrong a few times, they lock you out of the course. When you notify them of this, they reset your course, but you lose everything you have previously done and you have to start all over again. The practicals are impractical, such as videoing lighting a bin full of paper, then choosing which fire extingusher of 2 (you have to provide)to use, then put out the fire. Where is it practical to light a real, fire then put it out whilst it being recorded on their camera/set up on your laptop?? The online course takes 3 days to complete and is highly intensive. I wouldn't recommend at all.

This company is only after your money, far helpful please avoid using them. I am year 10 student that will have to pay another company to get my white card.
Do not waste your time asking for a refund or to re-book this will cost you. please note only contactable by email

Nicolas is the best trainer anyone can hope for. Really love his job.

Thanks for a wonderful training.
Khan Muhammad Numan Khalid

Great trainer. 95% pay increase thanks

Nic was really good with the training. He has been nothing but amazing.

Good class informative

Nicolas was great made my white card experience so much better than I was expecting

Disappointing and unprofessional customer service. Communication was poorly managed, and the rescheduling process was unnecessarily frustrating. Overall, I was not satisfied with how my concerns were handled.

Trainor was incredibly rude. Had no patience, nobodys answers were ever good enough in discussions, picked on those whose first language was not English. He went an hour over time and was incapable of using a computer. Repeated himself, got mad when someone had to use the bathroom, swore a lot, spoke poorly of someone if they went to bathroom or left chat momentarily. Grumpy, bitter old man. BRUCE FULL was his name.

Specifically, the trainer on the day, Nader, was rude and unhelpful.
Often unnecessarily knit picked on the tinniest of details like copying down dot points word for word or not in full sentences.
Intentionally gave a hard time to people and had a weird power trip.

My son (16yrs old) didn't complete the documentation correctly prior to the course. The trainer advised him to complete it and reschedule. Upon trying to reschedule they asked us to pay for the course again!! This is not rescheduling?? They then said they would have to investigate as the trainer wouldn't have known that we had booked a 'discounted rate' - My son doesn't know what rate was booked either. Anyhow no rescheduling, no refunding JUST BS!!!

Small group, interactive, good instructor

Best bloke i’ve ever met. Raise his income. Funniest bloke i’ve met. Great pill on him too

Best bloke, made learning so much better. And good looking

Scammers. Turned up online 15 mins prior to course start time. Waited 90 mins, no one joined. Called office told to wait another 30 mins. Did that no one joined me. Was then told I couldn’t get a refund and would need to rebook and repay for another course. Absolute scam

NEVER GET ANYSORT OF TRAINING DONE AT THIS GLORIFIED SCAM HOLE. TELL ME HOW ARE YOU GOING TO SEND ME TO THE WRONG PLACE RESCHEDULE ME 2 DAYS LATER THEN CANCEL AGAIN THE NIGHT PRIOR TO TELL YOU TO WAIT ANOTHER 4 DAYS. I WAS SUPPOSED TO START MY NEW JOB 3 DAYS AGO DELAYING MY LIFE AND ABILITY TO FEED MY FAMILY FOR WHAT? AND THE CUSTOMER SERVICE IS A JOKE YOU WANT TO TALK TO SOMEONE? GOODLUCK BUDDY. IF YOU SMART ENOUGH TO READ REVIEWS THEN PLEASE HEAR THIS MESSAGE GO ANYWHERE ELSE THAN HERE IF YOU ACTUALLY WANT WHAT YOU PAYED FOR WHEN YOU WERE SAID TO RECEIVE IT

I am appalled by the unprofessionalism of Origin Institute. They emailed me the evening before my morning class to inform me it was canceled, and it was then rescheduled to a location that is completely out of reach for me.

Extremely disappointed with this business. The customer service was terrible from start to finish. Communication was poor, concerns were ignored, and there was little effort made to resolve the issue professionally.
The most frustrating part was their refusal to provide a fair refund. Despite the circumstances, they withheld all of my refund money without reasonable explanation. It felt like they were more interested in keeping my money than treating customers fairly.
I would not recommend this business to anyone. Poor customer service, lack of accountability, and an unfair refund process made for a very negative experience. Save yourself the frustration and take your business elsewhere.

DO NOT, DO NOT, DO NOT, USE THIS Organisation TO DO YOUR UNDER 11M Boom lift, scissor lift, or vertical lift. THEY ARE NOT affiliated with EWPA, and you will not receive a yellow card. This is the most illegitimate course available. I needed a yellow card that mentioned scissor lift SL).The fact that this organisation does not HONESTLY tell their paying customers, that origin institute is not a EWPA affiliated organisations and that customers will not receive a yellow card is criminal. I had already had a HWRL High Risk WP Licence. I needed a scissor lift (SL) yellow card qualifications. Your under 11m course is an absolute total waste of time and money. I am totally disgusted with this false narrative that origin institute puts out. You should be advertising on your website that customers will not receive a yellow card. I am on a Tier 1 Project the M80 and your ticket is absolutely irrelevant and useless to use. Poor poor delivery. Origin Institute should be absolutely ashamed of this money grabbing sham. And EWPA and worksafe should exploit companies like this who falsely do scissor and vertical lift licences. SHAME SHAME SHAME. I should of got my money returned and refunded.