la prima volta che acquisto in questo negozio ,sono entrata per scegliere occhiali nuovi da vista con lenti progressive.Nel giro di 40 minuti avevo fatto tutto.C'era una vasta scelta e soprattutto mo... Toon meer
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Grazie alla loro professionalità, cortesia e disponibilità’, ho comprato un paio di occhiali VERAMENTE IMPORTANTE, in tutti i sensi, ma BELLISSIMO. Hanno una scelta ampissima, per tutti i gusti e tutt... Toon meer
Punto vendita di riferimento, sia on line che nei negozi di Trieste di cui sono affezionato e soddisfatto cliente. Occhiblu si distingue per la scelta di prodotti sempre attuali, di tendenza, frutto d... Toon meer
Bedrijf heeft geantwoord
Non che mi interessi più di tanto, considerato l'entità della cosa e il prezzo ma, 1 vite era già spanata e le bacchette entrambi molto molli, inoltre gli occhiali presentavano lievi segni di utiliz... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Ottica Occhiblu
Geschreven door het bedrijf
Ottica Occhiblu è un progetto basato sulla ricerca di tecnologie avanzate nel mondo dell’oftalmica e delle più innovative tendenze di design atto a soddisfare le innumerevoli e personali richieste della clientela.
Ci piace accompagnare il nostro cliente durante la scelta del suo occhiale, cercando innanzitutto di capire le sue esigenze, per poi proporgli ciò che meglio lo identifica.
Per noi questo è un punto molto importante, ovvero non snaturare l’immagine che ognuno ha di se stesso.
Esigenze di immagine, uso e di spesa da affrontare sono essenziali per la soddisfazione dell’acquisto finale!
Proponiamo modelli di marchi indipendenti, classici e alta moda risultato di un’accurata ricerca nelle migliori esposizioni e fiere internazionali.
Offriamo a tutti coloro che necessitano assistenza nei post-vendita dei loro occhiali, siano essi nostri clienti e no, questo diventa un piacevole momento per conoscerci ed offrire la nostra disponibilità.
Contactgegevens
Trieste, Italië
- info@otticaocchiblu.com
- otticaocchiblu.com
4,0
Goed
153 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 66% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Ottica Occhiblu
Thank you so much Marco for your review!
Mi hanno fatto pagare un occhiale e…
Mi hanno fatto pagare un occhiale e alle 10 minuti ha arrivato una email che non erano disponibili. Ancora sto aspettando il refound!
23 december 2024
Antwoord van Ottica Occhiblu
Gentile Nestor,
Ci dispiace molto per l'inconveniente e comprendiamo la sua frustrazione. Abbiamo cercato di comunicare la non disponibilità relativa al suo ordine effettuato il 23 dicembre appena ne siamo venuti a conoscenza.
Purtroppo, la sua richiesta di annullamento è arrivata durante il nostro periodo di chiusura per le festività. Questo ha purtroppo ritardato il nostro intervento, ma siamo ora intervenuti per cancellare e rimborsare completamente il suo ordine.
Siamo davvero dispiaciuti per il disagio causato e ci impegniamo a migliorare i nostri processi per evitare situazioni simili in futuro. Rimaniamo a disposizione per qualsiasi ulteriore necessità e speriamo di poterla servire meglio in futuro.
All good
All good; communication, shipment and delivery were as expected. Highly recommended.
23 december 2024
Review zonder uitnodiging
Antwoord van Ottica Occhiblu
Thank you so much for this wonderful review!
bravissimi molto competenti del settore…
bravissimi molto competenti del settore grazie sono molto contento bravi tutti
4 december 2024
Review zonder uitnodiging
Antwoord van Ottica Occhiblu
grazie mille per la fantastica recensione!
The sunglasses are brown NOT GREEN! There’s a hint of green on the round part but when photograph brown. Very disappointed.
The sunglasses are brown NOT GREEN! There’s a hint of green on the round part but when photograph the green doesn’t show. If you decide to purchase just know that you’re buying Brown sunglasses. Very disappointed.
18 november 2024
Antwoord van Ottica Occhiblu
Hello Betty,
We are sorry to hear that you are unhappy with your frames. We've reached out requesting photos of the frames you received so that we can verify if there was any mistake.
The frames you ordered should feature green lenses and a gold frame. Could you please reply to our email with the photos so we can investigate further and resolve the issue for you?
I have ordered from them several times…
I have ordered from them several times and just recently. Every time is a wonderful experience. Great customer service and they are able to source and ship frames super quickly. I highly recommend them.
29 november 2024
Review zonder uitnodiging
Antwoord van Ottica Occhiblu
Thank you Bryan for this amazing review! We are happy to have helped you find the frames you've been looking for and hope to see you again soon!
Antwoord van Ottica Occhiblu
Thank you so much for your review! We are working hard on your order and hope to ship it out soon!
Reliable Service and Quick Delivery
Fast shipping and reliable customer service.
A smooth and satisfactory shopping experience.
6 november 2024
Antwoord van Ottica Occhiblu
Thank you so much for your review Sanaz!
We’re happy that we were able to find suitable solution for you to return the frames.
We hope you find the perfect yellow frames you’ve been dreaming of soon.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out, we are always happy to help.
Very excited to receive my two new…
Very excited to receive my two new mailings from you, SUZE and VIRGIL. I must mentioned your incredibly kind and personable associate ROBYN, who communicated several times to assure that I had ordered the correct thing with the correct logo. Her personal service professionalism and kindness were very much appreciated. I will remember this!
18 oktober 2024
Antwoord van Ottica Occhiblu
Thank you so much for your wonderful review Carl!
We always strive to provide our customers with the best possible support, ensuring they have all the information needed to make the perfect purchase.
Your feedback means a lot to us, and we're thrilled to hear that you had such a positive experience.
The Best ofert and responsibility and…
The Best ofert and responsibility and fast shipping I recommend 🙌🏽💯
8 oktober 2024
Review zonder uitnodiging
Antwoord van Ottica Occhiblu
Thank you so much for your kind words Louis!
5 Stars
5 Stars - I've purchased from Ottica Occhiblu twice and they are my favorite store for glasses in the world. Quick shipping to the USA and excellent customer service via email. Thanks for all you do! They even acquired a special edition frame for me from Lesca. Perfect!
13 september 2024
Review zonder uitnodiging
Antwoord van Ottica Occhiblu
Thank you so much Brad!
We always try our best with speedy shipping and speedy replies!
Recommended opticians
Recommended opticians for high end brands of sunglasses. They have authentic products, that are packed with care and shipped off in a very short time. Anywhere in the world. Thank you very much.
30 september 2024
Antwoord van Ottica Occhiblu
Thank you so much for your lovely review!
We always take pride and care in the packaging of the orders we receive.
very proffesional online shop and top…
very proffesional online shop and top products for best prices . Fast response by customer service . fast shipment service.
26 augustus 2024
Antwoord van Ottica Occhiblu
Thank you for this lovely review Wilfried
Spedizione velocissima anche in periodo…
Spedizione velocissima anche in periodo di ferie
19 augustus 2024
Antwoord van Ottica Occhiblu
Grazie mille per questa bella recensione Daniele!
Highly recommended
Great selection of glasses, good service and very fast shipping. I received my sunglasses within two days.
30 juli 2024
Antwoord van Ottica Occhiblu
Thank you Philip for your review! Hope to see you back soon!
Antwoord van Ottica Occhiblu
merci beaucoup Jeremy!
Have great products well priced
Well curated products and well priced. Fast delivery and seems like buying locally.
23 juli 2024
Antwoord van Ottica Occhiblu
Thank you Gautam for this fantastic review!
My favourite place in the world to buy…
My favourite place in the world to buy sunglasses.
19 juli 2024
Review zonder uitnodiging
Antwoord van Ottica Occhiblu
Thank you Matea! Always happy to help!
Antwoord van Ottica Occhiblu
Grazie mille David!
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