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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We have used Outrageous cabins 4 times and have never once encountered a problem. Easy check in, beautiful cabin (mountain splendor) Starr crest resort great roads, always attentive especially when i... Toon meer

Beoordeeld met 4 van de 5 sterren

We loved staying at Smokey Mountain Dream. The cabin was as advertised, very nice, beautiful views as promised and all was very clean. Check in and check out was smooth, fast and simple, no issues. My... Toon meer

Beoordeeld met 5 van de 5 sterren

We have been coming to Outrageous cabins for about 5-6 years now. Once we found these cabins, we have not stayed anywhere else. Unfortunately the fire took our favorite cabin, but we have been try... Toon meer

Beoordeeld met 3 van de 5 sterren

Ants in the bathroom upon arrival The jets in the hot tub are inoperable Non-responsive to our voicemail The landscapers use the adjacent gravel lot as their storage so there was little to no pr... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Vakantiehuisjesverhuur
  2. Vakantiehuisje
  3. Reisbureau

Geschreven door het bedrijf

Mountain Splendor was one of the first cabins built in the Starr Crest Resort. The resort was a dream become reality by Randy Ussery Construction. Outrageous Cabins has been in business since 2009 and has grown from just 4 cabins to 53. The owner Thomas Gigliotti takes great pride in his cabins and sees to it that each Guest has the best possible stay and experience from the time of check-in to the time of departure.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

633 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

Wonderful cabin with incredible views

Wonderful cabin with incredible views. Easy check in and out. Close to town. Staff was very friendly and helpful. Would love to stay with Outrageous Cabins again!

4 december 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Peaceful Get Away

I absolutely loved the cabin...it was beautiful & very peaceful...the cabin was a great setting to relax & forget my normal life...I enjoyed the hot tub on a daily basis...we will be back in the Spring...I can't wait...we brought two dogs with us, so my only complaint was not enough flat land by our cabin...so at night it was very dark, so doing the evening potties was a challenge...I love the Smoky Mountains, so I will be returning many times in the future.

4 december 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best cabins, service and prices in Pigeon Forge!

We have used outrageous cabins before and once again we were not let down with thier service! We stayed at Starr Crest Resort this time and we were happily suprised by the quality of the of our cabin! The location was convenient, the cabin was extremely clean with plenty of privacy for hot tub time. I was unsure of check in time so I called and spoke to a gentleman who was more than helpful and informed us we didnt need to wait around for check in because the cabin was ready we could check in early. Very pleased with the customer service and high-end quailty of our cabin. Would highly recommend and we will stay with them again!

4 december 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing stay at the Nestled Inn cabin.

The Nestled Inn cabin was amazing! It had the most breathtaking views.... I was able to take pictures at sunrise, during the day, and at sunset. Absolutely gorgeous! The loft was a tad noisy from downstairs, but that’s to be expected with it being a loft. It had a spacious yet cozy feel to it. The entire cabin was VERY clean, which was important to me. This was in a great location, and we absolutely enjoyed our stay.

4 december 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very satisfied customer!

We have been guests several times now. The cabins are always clean and well maintained. We really enjoy the spectacular sunsets and mountain views as well as the close proximity to local attractions.

3 december 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Wonderful experience

Wonderful experience! We have stayed in many cabins before but Outrageous cabins was the best! Very well stocked kitchen and almost everything you could need was provided. Also, it was very clean and well taken care of. We will be renting from them from now on!

3 december 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent

Excellent, beautiful, clean, the staff is there if you need them. I will definitely go again. This is my favorite place

3 december 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Wonderful Get Away Time!

My husband and I have stayed several times in cabins owned by Outrageous Cabins. Each experience was outstanding. We last stayed a month ago. Our cabin was very clean (and we are picky) and we'll kept. We asked from help with small things two different times and the maintenence staff came within 30 minutes to correspond the problem. Our view was breathtaking. We will definitely stay with this group again.

3 december 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We loved our stay at An Unforgettable …

We loved our stay at An Unforgettable View. The location, in Starr Crest Resort, is the best. The cabin is set off by itself and is very private. It's beautiful inside and the recliner was a plus! The only downside to staying at this cabin, is that the wifi is so slow- it's practically unusable. And in my opinion, the sheets on the king sized bed are too small. But I will definitely be staying there again. This was our first stay with Outrageous Cabins and their price can't be beat.

3 december 2017
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

better suited for two people

This cabin is advertised for 4 people and the problem is that the hide a bed is not sleepable. My daughters chose to sleep on the floor instead. It should be advertised as a 2 person cabin unless they get a new mattress on the hide a bed,as a couch it's fine just not a bed.The rest of the cabin is good and the decor is cute and up dated.It also has a very nice view.

3 december 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We have stayed with Outrageous Cabins …

We have stayed with Outrageous Cabins numerous times and have always had great experiences. Clean, well appointed cabins and very helpful staff. We will continue to use them and recommend them to anyone looking for a great vacation.

3 december 2017
Review zonder uitnodiging
Logo Outrageouscabins.com

Antwoord van Outrageouscabins.com

We appreciate your return business. Call us in the future for a returning customer discount.

Beoordeeld met 2 van de 5 sterren

Zero customer service

The cabin was beautiful, comfortable and convenient to the city.

Upon check-in, we noticed the modem wasn't powered on so we called the main office for help. No matter what we did it seemed to be broken and they said someone would be there the next day at 10 am to fix it.

Day 2, no one was by to fix it. Also, the software for the satellite needed to be updated so we couldn't relax and watch a movie on our thansgiving weekend.

Day 3, upon checkout I let them know about the two issues. They mentioned that no one ever called in a ticket to have the problems fixed and they would offer me a $100 gift card for my trouble. They said the manager would send me an email later that day to discuss. No email, no reimbursement for my troubles. That weekend, I was waiting for my resignation and counter offer paperwork from my employer and with no internet, I spent my holiday driving back and forth to starbucks for wifi. I dont think everyone quite understands the inconvenience of this and how it effected our holiday weekend.

It was very upsetting that they didn't take the repair seriously, nor the resolution.

3 december 2017
Review zonder uitnodiging
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Antwoord van Outrageouscabins.com

Rebecca,

Sorry for all the trouble during your visit with us. I have emailed you the $100 gift certificate you were promised. Hopefully this can at least partially rectify the situation.

Beoordeeld met 5 van de 5 sterren

We were looking for a cabin at the last …

We were looking for a cabin at the last minute and Outrageous cabins came to our rescue. And it was at a fantastic price. Saved our 3 day weekend!

3 december 2017
Review zonder uitnodiging
Logo Outrageouscabins.com

Antwoord van Outrageouscabins.com

You can call year round for the "Walk-In" special! As long as we have available cabins any 1-2 bedroom can be rented for up the 3 nights at $99/night so long as you book within 24 hours of your arrival.

Beoordeeld met 3 van de 5 sterren

The cabin itself is beautiful and we …

The cabin itself is beautiful and we liked the paved roads to the cabin and how close it is to everything.Steps going to the cabin need to be repaired. They are very loose. Dishwasher did not work. My husband had to tighten both toilet seats. Tvs kept losing sound. Upstairs shower head needs to be replaced and the dryer does not dry well.

3 december 2017
Review zonder uitnodiging
Logo Outrageouscabins.com

Antwoord van Outrageouscabins.com

I will make note of these issues and have maintenance address them as quickly as possible. I see this is your first time staying with us but these are not issues you typically face with our company. We apologize and hope you can consider a second stay with Outrageous Cabins.

Beoordeeld met 5 van de 5 sterren

AWESOME

By far, the best cabin I have stayed in. Loved the view, cleanliness of the cabin, convenience of location, and kid friendliness! I will book with outrageous cabins from here on out.

3 december 2017
Review zonder uitnodiging
Logo Outrageouscabins.com

Antwoord van Outrageouscabins.com

Happy to hear you had a great time!

Beoordeeld met 4 van de 5 sterren

A LOT of dust

A LOT of dust! Someone isnt doing their housekeeping job correctly! Inside walls in cracks full of dust! And also corners!!

3 december 2017
Review zonder uitnodiging
Logo Outrageouscabins.com

Antwoord van Outrageouscabins.com

We will inform the cleaning staff of these issues and have them corrected immediately. We apologize for the lack of cleanliness as this is something we consider one of our top priorities at Outrageous Cabins. Thank you for bringing this to our attention.

Beoordeeld met 5 van de 5 sterren

Second time staying in outrageous …

Second time staying in outrageous cabins and both times were great. The only one I’m staying in from now on.

3 december 2017
Review zonder uitnodiging
Logo Outrageouscabins.com

Antwoord van Outrageouscabins.com

We have several properties all of which are held to the same standard. Feel free to call us in the future for a recommendation on one of our many options you may not have gotten to experience yet.

Beoordeeld met 5 van de 5 sterren

Awesome place been going there 5 years …

Awesome place been going there 5 years in a row it ROCKS Kayla deserves a huge wage increase😃

3 december 2017
Review zonder uitnodiging
Logo Outrageouscabins.com

Antwoord van Outrageouscabins.com

Kayla is one of our oldest and most valued employees! She has recently became our General Manager so you should see her hard work reflected throughout our company in the coming months. We appreciate your review as well as your continued loyalty with our company.

Beoordeeld met 5 van de 5 sterren

We love outrageous cabins

We love outrageous cabins! We’ve visited twice and stayed in the same cabin both times. Very clean, comfy, and very affordable. We always feel right at home. Can’t wait to visit again!

3 december 2017
Review zonder uitnodiging
Logo Outrageouscabins.com

Antwoord van Outrageouscabins.com

Thank you for you time and hope to see you back soon!

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