Skip is still outside my home,when I have requested for it to be picked up.I have had to cancel workmen coming with diggers twice already,Very inconvenient .
Bedrijf heeft geantwoord
Locatie
Wijzig locatieMill Street, Quayside Business Park, A91 KA9R Dundalk, County Louth, IE
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Great service. Easy to book. Office easily contactable and answered any queries I had. Delivery driver was great to communicate when dropping and picking up skip. Would use again.
Bedrijf heeft geantwoord
It was very straight forward process of ordering online. We filled the skip in one day and didn't need it sitting on our driveway for any longer. We called the customer service and arranged for the... Toon meer
Bedrijf heeft geantwoord
My bins were not collected on Friday, i was on holidays abroad and sent an email explaining that i hadnt received my bill via email and paid straight away, a lovely agent, Darah, responded to me and t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Oxigen Environmental - Quayside, Dundalk
Geschreven door het bedrijf
Reduce | Reuse | Recycle
Oxigen Environmental provide the best value for wheelie bins, domestic and commercial waste collection, skip hire and road sweeping.
We are Ireland’s leading integrated waste management and recycling company and provide our services from Cavan to Waterford and in between.
Oxigen is dedicated to the diversion of waste from landfill through the re-use of valuable resources to create closed material life cycles. The well-known adage of ‘waste not, want not’, is key to the Oxigen ethos.
Producing secondary raw materials and reprocessing them to produce new products promotes resource efficiency and is an environmental necessity.
Oxigen Environmental is at the forefront of environmental services provision in Ireland.
The group comprises of Oxigen Environmental and Oxigen Commercial.
Between these two companies Oxigen manages waste and material streams, water supply, waste-water treatment, and energy generation.
We are constantly growing our fleet and staff to provide a first-in-class service, across all streams, to all customers and across all regions, where we too are expanding, due to the popularity of our excellent services and price plans.
OXIGEN’S STRATEGIC GOALS ARE:
• To increase volumes of recyclables collected.
• To increase volume of secondary raw materials produced such as paper, metal, glass, wood, plastics, construction aggregates and organics.
• Maximise diversion of materials from landfill.
• Increase the generation of renewable power from waste streams.
Contactgegevens
Mill Street, Quayside Business Park, A91 KA9R, Dundalk, County Louth, Ierland
- 0818694436
4,1
Goed
191 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I cancelled the skip but it still came…
I cancelled the skip but it still came round also I have not recived my payment back yet
7 juli 2025
Antwoord van Oxigen Environmental - Quayside, Dundalk
Hi Shane,
We sincerely apologise for the communication issues. This is not our usual level of service and we are disappointed that this has happened to you.
Please call our customer service line at: 0818 694 436 so we can reimburse you as soon as possible.
Kind regards,
The Oxigen Team
Antwoord van Oxigen Environmental - Quayside, Dundalk
Hi Michael,
Thank you for your review - we are glad that we could deliver in this instance. Hopefully you think of us again in the future!
Kind regards,
The Oxigen Team
Very professional a great service and…
Very professional a great service and lovely staff in the office and delivery. Efficient and helpful with changes I had to make to the delivery time. You even get a phone call a half an hour before delivery to ensure your there.
2 juli 2025
Antwoord van Oxigen Environmental - Quayside, Dundalk
Hi Anne,
Thank you so much for your kind review!
We are delighted that you have received exceptional service from us and we hope to serve you again in the future.
Kind regards,
The Oxigen Team
Really good service from Oxigen
Really good service from Oxigen. Skip Delivery on time and picked up as arranged. The man who picked it up was an absolute gentleman and is a credit to the Company.
5 juni 2025
Antwoord van Oxigen Environmental - Quayside, Dundalk
Hi Declan,
Thank you so much for your lovely review. We love to hear when our staff go above and beyond for our customers. We will be sure to pass on your kind message to our team!
Kind regards,
The Oxigen Team
Antwoord van Oxigen Environmental - Quayside, Dundalk
Hi Marie,
We sincerely apologise for the delay to your recent skip order. This was due to unforeseen circumstances, and we regret the inconvenience caused. We understand the importance of timely service and appreciate your patience in working with us to reschedule this order for a different date.
Thank you for your understanding and we look forward to being of service in the future.
Kind regards,
The Oxigen Team
Easy to book
Easy to book, very helpful delivery man, and lovely lady Vaida in the office. Thank you
25 mei 2025
Antwoord van Oxigen Environmental - Quayside, Dundalk
Hi Brigitte,
Thank you so much for taking the time to review us. We will pass on your lovely message to our staff!
Best regards,
The Oxigen Team.
The Oxigen didn't collected the skip on the day I requested
Oxigen delivered the skip to my house late and the day they should be collect the skip they didn't, without any information. I called to Oxigen to remember they should be collected the skip the day I requested. Today is 21 of May and the skip still in my parking. Yesterday I called many times to Dundalk office and the lady told me Oxigen would be collect the skip yesterday but nobody came. I paid for the skip to be collect on 16 of May, today is 21 of May and my parking are with that skip. I need someone from Oxigen take the actions today and not tomorrow.I need move the new furniture inside my house and I cannot because Oxigen refuse to do the job what i paid for.
20 mei 2025
Antwoord van Oxigen Environmental - Quayside, Dundalk
Hi Daniel,
We're sorry to hear about your experience and we sincerely apologise for the inconvenience caused. We understand your frustration with the delay and lack of communication. This is certainly not the level of service we aim to provide.
Thank you for bringing this to our attention, and we hope we can restore your confidence in our service in the future.
Best regards,
The Oxigen Team.
Antwoord van Oxigen Environmental - Quayside, Dundalk
Hi Yohan,
Thank you so much for taking the time to review us - we are grateful for your support!
Best regards,
The Oxigen Team.
Had a lot of concrete blocks to get rid…
Had a lot of concrete blocks to get rid of. Skip was taken away no complaints.
29 april 2025
Antwoord van Oxigen Environmental - Quayside, Dundalk
Hi Kevin,
We're glad to hear everything went smoothly for you and your order. Thank you for the great review, we really appreciate it.
Best regards,
The Oxigen Team.
Antwoord van Oxigen Environmental - Quayside, Dundalk
Thank you so much Robbie for your fantastic review! We truly appreciate you taking the time to rate us and we are delighted that you would recommend us!
Best regards,
The Oxigen Team.
On time
Bin arrived on time, and driver was very helpful with ensuring the bin wasn’t blocking anything. Quick and easy pick up when full.
28 april 2025
Antwoord van Oxigen Environmental - Quayside, Dundalk
Hi Sinéad,
Thank you so much for your five star review - we truly appreciate it! We are so pleased to hear that you had a positive experience with one of our drivers and are happy with our service.
Best regards,
The Oxigen Team.
Very helpful
Very helpful, courteous, professional in the way they do and explain the different aspects of their work.
29 april 2025
Review zonder uitnodiging
Antwoord van Oxigen Environmental - Quayside, Dundalk
Thank you Cormac,
It is great to hear that you have had a positive experience with our team and we appreciate you taking the time to review our service.
Best regards,
The Oxigen Team.
Skip delivered on time at 7am collected…
Skip delivered on time at 7am collected early after 30mins of request to take away
10 april 2025
Antwoord van Oxigen Environmental - Quayside, Dundalk
Hi Eamon,
Thanks for the great feedback! We're glad to hear your skip was delivered and collected promptly.
Best regards,
The Oxigen Team
Antwoord van Oxigen Environmental - Quayside, Dundalk
Hi,
We're glad the delivery was prompt, and we apologise for the tree branch issue during collection. We'll look into this to ensure it doesn't happen again.
Kind regards,
The Oxigen Team.
Careful collecting of skip in good time
27 maart 2025
Antwoord van Oxigen Environmental - Quayside, Dundalk
Hi Elizabeth,
We're glad to hear the skip was collected carefully and on time. We appreciate your support!
Kind regards,
The Oxigen Team
Antwoord van Oxigen Environmental - Quayside, Dundalk
Thank you so much for the kind words! 😊 We're delighted to hear you had a great experience with our service and that our driver made a positive impression. Being on time and helpful is what we aim for every time! 💚♻️
Ordered a skip online for delivery on…
Ordered a skip online for delivery on Friday and collection on Monday. Skip wasn’t delivered until 16:10 on the Friday and wasn’t collected on the Monday called to query why it hadn’t been collected & was told we don’t collect until you call us. Have made 2 calls and skip still hasn’t been collected 4 days later
25 maart 2025
Antwoord van Oxigen Environmental - Quayside, Dundalk
Hi Sharon,
We're really sorry to hear about the delay with both the delivery and collection of your skip. That’s not the experience we aim to provide. We appreciate your patience and for bringing this to our attention. Once again we are very sorry for this. 💚
Best regards,
The Oxigen Team
Antwoord van Oxigen Environmental - Quayside, Dundalk
Hi John,
Thanks for the kind words and the generous review. We really appreciate it! We're happy everything went smoothly for you!
Best regards,
The Oxigen Team.
Paid €250 for a skip be delivered- no…
Paid €250 for a skip be delivered- no delivery took place. Had people waiting to help me load skip waiting around for hours. Called a few times to check where it was, was just told “sometime in the afternoon”. When asked about a refund I was told you can just keep it longer when you do get it, which does not help me at all…
Updated to add that I was told the next day I refused to take delivery of the skip the evening before. I had a missed call at 8pm- tried to call back (no answer) and then texted to say please contact me tomorrow. No mention that the skip was on the way from the driver… just asked for a refund and now left with a load of waste. Absolutely terrible service. If you’re over booked, don’t book in so many deliveries in a day.
19 maart 2025
Review zonder uitnodiging
Antwoord van Oxigen Environmental - Quayside, Dundalk
Hi Celia,
We're truly sorry to hear about your experience, and we sincerely apologise for the inconvenience caused. We understand your frustration with the delay and lack of communication. This is certainly not the level of service we aim to provide.
We'll review your case internally to ensure we can improve our processes and avoid this from happening in the future. Thank you for bringing this to our attention, and we genuinely hope we can restore your confidence in our service.
Best regards,
The Oxigen Team.
Fantastic service from Pauline in…
Fantastic service from Pauline in customer care in Dundalk office.
Responds to emails very promptly and efficiently and has solved any problems or queries I had.
Pauline is very professional and dedicated to her work in customer care and I would like to thank her for all her help and support over the last year in sorting out any issues that I sent through.
Regards,
Pat
18 maart 2025
Review zonder uitnodiging
Antwoord van Oxigen Environmental - Quayside, Dundalk
Hi Pat,
Thank you for the wonderful review, Pat! We're so glad to hear that Pauline has been able to provide you with excellent service and support. Your continued trust in us means a lot, and we truly appreciate you taking the time to share your experience. If you ever need assistance again, don't hesitate to reach out!
Best regards,
The Oxigen Team.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.