Ozerty Reviews 

Do NOT in no way purchase from this website, as many other customers have said they have hidden costs and now they have gone and taken more money out without me purchasing anythng and ive had to cancel my card. FKN rippoffs i hope u get wats coming to you and your business flops n goes bankrupt

Ozerty honoured every promise made regarding the transaction. Tracking was easy and accurate. Their customer team answered all my questions with courtesy, even when I questioned them about negative online reviews. Product arrived on time. No scams nor dishonesty. Robyn. NZ.

Refuses to refund the eco charges, pulls you in with free shipping and does not display the eco charge at the final payment. They state by having it written in the small print on the site they’ve done what’s required, being satisfied with the bare minimum, knowing you will scam money from customers is extremy poor! Don’t shop with them.

Although the 2 backpacks I ordered were great, Ozerty started charging unauthorized payments on my credit card. When I contacted them about it they said "We wish to inform you that your No Limit subscription was activated because the corresponding box remained checked at the time of your payment". At no time was a "ticked" approval for further charges made obvious on the ordering page. THIS IS JUST A BLATANT SCAM!

Bought a windshield defroster and got instraal some cheap and nasty solar powered aroma diffuser. I got two of them so ended up costing me fifty dollars. I asked for a full refund and instead I got an email saying they are sending out another one of those pieces of crap. I am still going back and forth with them on this but what do they care. Honestly don’t ever shop here. Leaned rhe hard way

I bought an item and it said shipping was free, then adding shipping cost that was almost as much as the item I had purchased but this was hidden from me.

It only showed the shipping amount after I had paid and saw on my bank account that I had been charged almost twice as much what I had been told I would!

I emailed them and they simply said sorry I didn’t understand the shipping cost. (Because they LIED about it) no refund offered. Do not buy from these frauds.

I made a purchase in March but one of the products was faulty. Multiple emails backwards and forwards, I wanted a refund, but they said they have sent me a new product, although not arrived as yet. Then yesterday they took $59 out of my account, this was an unauthorized purchase which they had no right to. Now I have had to stop my credit card. I will not be shopping here again. Robyn/NZ

I purchased twice from them however yesterday 29th April 2025 they helped themselves to my card putting me in the Red, I'm not happy and now having to try get my money back 😡

if I could give no stars I would like the last reviewer, I too was charged on my credit card for no order made, like the last person, I did make a purchase back in March, but I just discovered they have charged me a higher amount last Friday when I did not make an order.

Shady business. Used my card details to make unauthorized payment from my bank account. I did a purchase from them in March(a tag-removing spray). I made the payment due at that point. Later they used this card details to take money from my account. Do not give bank details to this website ozerty.co.nz

Ordered a $15 step counter and had a $22.66 services charge added. The company will not cancel orders.

What a scam company, total of $40.33 but bank charge of $70.33.

These people l Ozerty are out and out scammers. I bought a pair of compression socks for $9 plus change. I rejected their offers when they also tried to add on postage to their “free postage” in order to get earlier delivery. Then at checkout I see they added $38 for processing or some other such B/S. They also added packaging and handling! I have locked my card and will have to replace it. DONT TRADE WITH THESE FRAUDSTERS!!!

OZERTY ARE SCAMMERS!!!!
They charged me extra charges that I hadn't authorized.
Have had to get a new bankcard as I see they take monthly subscription fees with no authority either.
DONT BUY FROM THEM!

Bloody rip off! They advertise reasonable prices then without your knowledge they add $34 for services as an additional fee. AVOID LIKE THE PLAGUE! No idea what "services" is.

I put the item in my cart, started the check out process, but the charges and delivery expectations kept changing so I didn't proceed with the order.
They then took the funds and completed the order without my approval or submit. They have refused to cancel order, it hasn't arrived 2 weeks later, and their NZ phone number goes no where.

They advertise a price and charge you more. Reported to ACCC.

Worst experience:
Advertising a price and charging double.

I bought a product for $25 but they charged me $65.
Looters.
Surely will loot your money once they receive your card details.
Avoid searching this site and keep away from them.

Scammed me after adding an extra $50. I didn’t even confirm the order. Don’t use this company. Also I never even received the order I supposedly bought.
Don’t use them

Scam stay clear of this site on their purchase $27 NZD next minute another $65.40 USD. Showed me the tick boxes I had opted for shipping and Insurance and I know for a fact I did not tick these. I ordered the product 8 April it is now 17 April which for paid shipping I shuld have recived it by now. RIP OFFS!!!