Ozzie Collectables Reviews 

Very good figures

Never anything but a 5/5 experience. Quick dispatch, smooth tracking and always safe packaging.
Plus, one of the best Funko Pop catalogs out there!

Have made 2 seperate orders with Ozzie collectables, each time items have come well packaged with protectors. The only issue I had was because I ordered from UK and I placed an order over £400 my items had custom charges which was just over £100 and had to be paid before the items could be delivered, but I appreciate this wasn't anything to do with Ozzie collectibles so overall very happy with the company and excited when I recieved funkos that are quite hard to get hold of in the UK.

Responsive, friendly customer service and my order was sent quickly and packed well to ensure no damage to the figurines. Very happy and would order from Ozzie Collectables again

Professional and organised

Ozzie’s has been awesome in delivery great Pokemon and footy cards
There live draw is an awesome way to get into card collecting
So much fun!

Had the cards I needed in one place when everywhere else did. Arrived in perfect condition.

I am so thankful for Ozzie ! Only here got full display sets of Meemows for my daughter . Hard to find full collections. Sold mostly individually... and older collections are sold out on Aphamau home page ... Once wished to upgrade shipping and they went back to me super fast ! Great packing and shipping . Will buy those plushes only from Ozzie ... going for 3rd set now :o)

I pre-ordered a "How To Train Your Dragon: Toothless" snow globe in December 22, 2024 to be shipped out February 28, 2025. I have emailed several times with only one response stating they would check into the matter. First, email was sent on March 2, 2025, second email March 25, 2025, third email March 28, 2025, and fourth email April 1, 2025. I also tried the chat feature on April 1, 2025. The snow globe was for my nephew and cost $60. I prefer the snow globe, but I am more than willing to just get a refund. This is very disappointing.

*Edit (04/04/25): after writing this review I received an immediate resolution, which was a refund. I am changing the stars from 1 to 2, because it shouldn't take me writing a bad review to get adequate customer service.

Fantastic selection of Funko Pop, highly recommended. 🎉

Fast shipping and great communication! Great experience!

fast and secure shipping

I've been a longstanding customer and spending way too much on Vinyl toys , I emailed their support literally 5 minutes after placing an order to swap out an item for another of the exact same price.

I have ordered there 17 times and never requested anything.

They never responded to my email and after 7 days I followed up only to be greeted with a generic response claiming it was too late now and that I was out of luck.

They offered to return the unwanted item but that makes no sense when I had already paid the equivalent of the items price in shipping and duties which would obviously not be refunded if I returned the item.

They lack basic business sense to not offer a convenient solution for a recurring customer.

I held them in high regard in the past but I can honestly say they don't care about their customers if this is how they reward brand loyalty and spending thousands.

I would be very careful as if you are human and make any sort of mistep they may ignore you and offer terrible "solutions".

Buyer beware , customer is definitely not king at this place.

I pre-ordered a figure that was impossible to find elsewhere. Given I am based in the UK I was initially a little wary given the very reasonable price (inc postage and packing) and the fact the item had sold-out everywhere else.

I needn’t have worried - what great customer service! My item was dispatched and arrived very quickly despite the distance - and all with great comms from the Ozzie Collectables team from order to arrival.

Based on this purchase I will definitely use this business again - and highly recommend it to others.

Best place I've found

Quick and easy to order collection items from.

I'm very happy with how well my items was packed. Had everything I was looking for and more.

Great prices and great staff

Always pleasant to deal with packing is amazing

I was very happy using the new customer discount code and made my purchase. The life size gremlins are amazing. I got 3 so far and look forward to the following 2.

Ordered Mohawk Mogwai prop from the Gremlins 2 the new batch.
Received in perfect condition, made all it’s way to Quebec, Canada.
I love that we have the Afterpay option available.
Highly recommend them!

Item arrived very quickly even though it came from abroad and in great condition. Well packaged and Ozzie Collectables kept me informed throughout. Would definitely recommend!