Pair Networks Reviews 1.134

They resolved the issue and answered my questions.

My domain name still has not propagated and seems to be stuck at Pair.

Well I copied and pasted a photograph of what was on my iPhone screen, which is actually three different para domains logins pro Mail something that the other one is per domains and the other one I’m not sure because I can’t remember and I can’t paste this photo onto the screen. However, I have to say it is now January 18. I’ve been very very busy and although you did some stuff for me and trying to about why do I have to wait 15 minutes to get an email sent to.com to be sent and I can imagine that may not be an issue that you’re prepared to deal with, but that was 15 days ago and I don’t remember hearing anything from you precisely dealing with that issue. I would love to hear it. Feel free to call me at 610-299-8899. I think my only recourse is to just simply change my email address and remove my domain from per domains control. However, if I would hear from you via email about and bring me up-to-date on what your explanation was for why it takes so long to receive an email then that would help me in my online life so that I could login into websites of when they send me a message rather than waiting till 10 or 15 minutes later and 16 things have happened in the meantime. I’d love to hear from you. My phone number is 610-299-8899 and I would welcome your call.

Stellar customer support. The collective knowledge of everyone who is part of the Pair Networks team is astounding!

Brad C saved me. I've been struggling for weeks to move and launch a website. As a newbie, I need help. Brad was kind, supportive and bingo - got everything up and running in about 15 minutes. Brilliant.

I asked 1 question 2 times with more details Answers still not clear.
Question was with a pair Pro email account can you have aliases like platinum has?

The billing issues have been a nightmare. And, I was a customer with 14 years' loyalty. That is over.

Customer service has always been helpful when I have had a question or concern. I had a problem when trying to connect my SSL cert. (I had missed something) but the representative fixed it for me. Thank you.

Finally, I verified Trustpilot account. Please to turn off chintai.com’s two factor authentication for me. I need to login pairdomain to renew my domain. Thanks.

Knowledgeable, responsive

Very helpful, as always. Issue resolved

I've been a Pair.com customer for 17 years. Support was great for many years, but has gotten a lot worse. When our forum recently was attacked by Chinese robots, the only "warning" I got was a bandwidth overuse charge of $575. That's for going 60% over the allotted band width, one a plan that $15 per month. It took a day to get a response, which was very short and just marginally helpful. They ended up reducing the extra charge to $20, but that still feels wrong. We'll likely switch to a new provider who does not charge ridiculous "over use" fees when our site it attacked, as soon as it is convenient.

I never received a response but then received an email to take this survey. I tried to call but was on hold for probably 15-20 minutes so I gave up.

您們的回覆很迅速。很謝謝！

We had a problem with our website and contacted PairNetwork Support. They have a dedicated team, that truly wants to help. PairNetwork support is the best part of PairNetwork. When you have a problem with your website, it's stressful, you just want it fixed. PairNtwrk Support treated us like a Fortune 500 company, and made us feel important. Thank you to the great team, as you are invaluable.

Pair support are great because they have the competence to solve problems quickly, even when the problem was caused by my mistake.

I've hosted my domains at Pair for decades. It's been excellent from the beginning: serious, competent, secure. Good cost-for-money features offered without relentless gimcrack marketing or gotchas. After 25 years online, I'm beginning to wind down, and they're helpful at that, too, making it easy and secure.

They always reply quickly by email and solve issues.

First support reply was quick, but I'm still waiting for an answer to my followup question sent a week ago. Well, it was holiday time I guess, but still, pair's support used to be excellent - till now. Sad.