Pajamashere Reviews 

SCAM!- I ordered 6 pairs of pajamas for my daughter and her friends for her birthday spending more than $280 for the sets and when they came I was so dissapointed. Very Cheap material, very blurry print, horrible quality and the sizing was totally off. When I emailed customer service, they basically argued with me and requested that I keep the pajamas for a small refund. DO NOT order from this company! I wish I would have read the reviews before purchasing.

When I ordered, I had no idea that the AZ company, as listed on their website, has items coming directly from China per the tracking of the shipment. It took nearly 3 wks for the pajamas (a bday gift for my daughter) to be "delivered". I use quotation marks because the package was thrown over a construction fence around the building & marked as delivered. The door to the apartment package area was about ten feet away. Since my daughter did not climb the fence in a timely fashion, the package disappeared. Jennifer, the Customer Service rep, told me I should pull video surveillance and get written proof of not receiving the item. WHAT?? The 100+ year old apt building does not have video surveillance. In a nutshell, do not order from this company.

I ordered why I thought was good quality satin fabric for $50 and with shipping was $64 but what I received looked like a cheap shower curtain and terrible quality . When I tried to return it , it was going to cost $45 to ship back. YES I SAID $45. Do not order from here!

I ordered what was advertised as a high-quality satin pajama set for nearly $50, plus extra for shipping. What arrived was a cheap, scratchy nylon imitation that feels like parachute fabric, nothing like satin or the photos shown. The sizing is way off (a “Large” fits more like a 3XL), and the seller started bartering refund offers of 8%, then 13%, then 20% instead of taking accountability. They refuse to pay for return shipping, which costs over $60 USPS back to China, without guarantee it would even get there in the 30day period they say it has to from day it was received, after I already lost a week trying to talk to them when they o to reply at 2am when I’m asleep. Communication is truly terrible. They also in addition to replying once overnight reply with scripted excuses. This is a classic bait-and-switch scam with fake photos and false descriptions. Do not buy from them. Total SCAM.

I had trouble with an incorrect address and customer service was very responsive, made the adjustment, and I received all the items timely. And the quality, and the design are well done and just what I was hoping for.

This is a scam bot company that steals art from small business owners and smacks it onto cheap SHEIN quality fabrics. DO NOT support them, reverse image search to find the artist responsible for what you like and get the quality you deserve.

Ordered pajamas and they shipped after time promised. When they finally arrived the material was not what expected. Emailed to return and they will not process. Won’t give me the location to ship etc. horrible customer service and horrible product t

I purchased a pair of pajamas recently and the quality is literally garbage! It’s something you would expect to buy for (maybe) $10 on Temu (I don’t buy from Temu but I have seen the “quality” of their clothing from other people who have purchased items.

The worst part is that they charged almost $50 for these pjs. You are better off buying pjs from a thrift store or from Walmart.

Don’t waste your money! You have been warned! I do not recommend these horrible pjs!

Very cheap material and blurry print. Also, the website states you can cancel the purchase prior to shipment, however I emailed them prior to the item being shipped, they shipped out the item, THEN replied to my email. So many better pajama brands out there.

This website is an absolute SCAM! I purchased two sets, they came and were completely blurry prints. I tried to initiate a return, I was required to send photos of the product which I obliged. It took another round of emails to get them to agree to send me return instructions, when I was told I needed to cover shipping back to China and that I would be fully responsible to cover shipping costs for. Their website clearly states that costs are around $7-10 to return items, well my USPS isn't so cheap to ship from the US to China. This website and their policies are SCAM SCAM SCAM. DO NOT BUY FROM HERE.

The pajamas took 3 weeks to be delivered and are the worst quality I could’ve imagined. Extremely cheap “silk” and blurry prints that look nothing like the pictures advertised. 100% not worth the money.

I will be returning them, however I now read that returns are a major pain. Lesson learned to buy from a legit company not this Chinese junk.

Show you pictures of beautiful pjs that look fully cotton on the pictures then send you cheap fake silk blurred printed sets I would avoid!!!

Scam. Tried calling number for two days. It rang and rang then hung up. Sent email to support and got a generic answer. Stated I had a large order, I ordered two pajama sets.

These people are art thieves!. They ruin people's livelihood! They stole my Niece's artwork she's worked on for years! Don't buy from these people! They should be ASHAMED! KARMA baby.

Great service and extra fast delivery - love the pajamas! Ordered and then realized they might be late for the event, when contacted they expedited the delivery and I received it in extra fast time! Lots of people comment that it’s not in Phoenix, it’s in China - well of course it is, just like all of these companies who claim a more local physical location. As long as you know this it’s fine - almost everything we buy these days comes out of china somewhere so you’re being naive if you think otherwise.

I placed an order and was sent the wrong item. I emailed the company and they requested I send them pictures of what I received and the product skus which I was happy to do. They emailed me back stating that they had made a mistake at their warehouse and had sent me the wrong item. I requested that they send me the correct order and that I would be happy to return the wrong item if they could provide me a postage paid envelope. They offered a 14% discount if I kept the wrong item or suggested I “sell it to a friend”. I emailed back that I was not interested in keeping the wrong order and could they please send me what I ordered. They referred me to their return/exchange policy which I told them would apply if I had actually received what I ordered. They told me after many emails back and forth that I would have to pay to mail the incorrect order back to china at my expense and then after they received it they would send me my original order. DO NOT DO BUSINESS WITH THIS
COMPANY!!!

The company advertises that they accept returns and that to return a product you purchased from them, it costs $7-11. They then put an Arizona address and phone number on their refund page to make it look like you will be shipping back to that address when in reality they will ask you to ship the pajamas back to China. They are trying to mislead you to think they are American but once you get the product, they then tell you to ignore the Arizona address on their refund policy and to ship the pajamas back to China. Oh and btw, the cost of returning the pajamas is actually more than what you bought them for!

Jennifer and pajamashere were so accommodating for some last minute size switches for my bridal party! So friendly and so efficient !!

Jennifer was very responsive, accommodating, and helpful with my change of address and return. I am sincerely appreciative of their fair treatment!

I placed my order and then realized there was a promo for 15% off 5 sets or more. I sent customer service an email asking if they wouldn’t mind applying it to my order. I figured it was a long shot, but worth asking. I received a prompt response from Jennifer saying absolutely and that the refund would be processed in the next couple of days. Can’t wait for the pjs to get here!!