The order came in within 5 business days, but one wrong item that were not matching with others. I contacted the customer service, and they responded within 1 day for sending the right order. Within 3... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
They shipped to me quickly but the quality was terrible. Thin polyester that hung terribly creating creases right through the decal. It said to order a size smaller so I did and my husbands did no... Toon meer
Avoid......I wish I'd read reviews before I ordered. Pjs have finally arrived, 11 days after Christmas and the quality is very poor they're made of cheap nylon static material and nothing like pictur... Toon meer
I ordered 7 sets of pajamas and 10 days later they still haven't even shipped. The email address to complain is a Gmail email - huge red flag, what reputable company uses a Gmail email? I then we... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
"Welcome to Pajama Village, your one-stop destination for the coziest and trendiest pajamas in town. At Pajama Village, we believe that comfort and style should go hand in hand, ensuring you get the comfy warmth touch in every weave of pajama sets that lets you feel free from every-day stress. Here, we are passionate about providing top-quality pajama sets, including alluring Women's Shorts, Matching Family Christmas pajamas, and Ugly sweaters, that cater to all tastes and preferences."" We wish you happy pajama shopping!"
Contactgegevens
Verenigde Staten
- pajamavillage.com
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Horrible
Horrible! Still haven’t received my pjs and it’s been nearly 2 weeks since I ordered them. No tracking at all, just says “shipped” and been stuck like that ever since.
Contacted customer care with no help at all. I won’t be ordering from here again!! The positive reviews here must be fake as my friend also had problems with this company. Don’t bother wasting your time or your money.
More options
I like the variety of pajamas available at the store, and I also enjoyed the option of sizes.
Great PJs
Pajamas are my all-time favorite, and now Pajama Village has been one of my favorites. I love shopping here.
I just wanted to follow up from my…
I just wanted to follow up from my previous review. 'Charlie' kindly processed a full refund (after some attempted haggling on his part). I did suggest to him that he should change the product description on the website to make it clear the pyjamas are not made from cotton. This has not been done. In light of this continued deception, I would just like to point out how many positive reviews have been posted here since my review. It's quite obvious from the very well formed but quite unrealistic copy that these are all paid reviews. Do not trust this site. The quality is poor and they are deceptive. If you are in Australia, I know it's a bit more in terms of price, but the product I bought for my wife to replace these shoddy pyjamas came from Peter Alexander and are of exceptional quality. I do not work for Peter Alexander.
Good delivery
I am not sure whether I could receive these matching pajamas on time, as I ordered them as a present for my parents on their anniversary. Yeah, I got them on time. I loved the shopping experience.
Loved it
I like the design of the printed pajamas; it is really nice and beautiful. I totally love having this for myself.
Excellent piece
I was a bit nervous while ordering cotton pajamas regarding the right fit and comfort, but yeah, I received my PJ set last week, and the fit is perfect. Just go for it.
I got comfort in my fab style.
I adore these pajama sets design; they look way stylish with more comfort in every move. In love with these PJs. Thank you, Pajama Village.
Best quality product
I received my delivery order a few days ago. It is just the best product available on the market, and the delivery was fast
Pajamas are really classy
Pajamas are really classy, and they look so trendy. It will be a good choice to go for PJ outfits at Pajama Village.
Good to go:
Pajama cloth is really cozy and breathable, so you can happily vide in every moment. Pajama Village is now has been my one stop store.
Good quality:
I am just in love with the quality of these pajamas and also I liked the customer service support at Pajamas Village.
A perfect fit:
I actually bought this pajama set from Pajama Village for my sister, and I have chosen a large size; yeah, it perfectly fits her. She loved it. Thank you.
Very best quality product i am use very…
Very best quality product i am use very nice and best delivery service
SCAMMER!
SCAMMER!
I ordered pyjamas from the Aus website on 28th Nov, saying they would be 5-7 business day delivery. Plenty of time for our trip to the US on the 18th Dec. 6thDec I received a shipping update saying it was coming from China! I asked for an update. I sent another email 13th, with no response. Low and behold, it did not arrive in time for our Christmas holiday. Tracking says it arrived 4th Jan (we got home 16th), and an email on the 17th asking for info on the refund process and still no response. They don't have any info on their website on how to get a refund except to email them, which they never respind to. What a bloody waste of $150! DON'T BUY FROM THESE JOKERS! I wish I had read the reviews before being a victim of their scam
Ordered a Christmas jumper in the sale...
Ordered a Christmas jumper in the sale on 23rd January and it arrived today, very happy with it, it's soft and warm, excellent quality, will definitely buy from again
Avoid this company
Ordered family pjs for Christmas and like everyone else, they were “lost” in the mail and didn’t arrive on time. They did resend them, and when I received them (mid January) they are poor quality. Itchy fabric (website says they are cotton but they are polyester), sizing is way off for kids. I submitted a review to their website and it hasn’t been posted. I now suspect all their reviews are fake. Will never order from them again, stay away!
Terrible company
Terrible company, not only did they blame the postal service for lost order 3 times, when the pajamas for my family finally arrived, well after Christmas, the quality is horrible. The seams are ripped, costumer service is no help. Don't waste your hard earned money of this scam of a company.
A new version of scammer
Same as all the others, I have ordered a Christmas set on 12 of December and received them on 10 of January. Tried to get in touch with their customer support but believe that they just play with the customers money and time!
Order my Christmas pyjamas on December…
Order my Christmas pyjamas on December 12 no tracking it said download shop to track no tracking was available. Emailed December 14, 16, 18 asking if my parcel was shipped and reminded them their shipping policy states will ship in 1-2 days from order date. December 22 got email saying Christmas delayed order and are shipping out all the orders as a priority.On December 28 after Christmas they said my order is on the way. I received it on January 8th, 2024. Some of the sizes are wrong and I emailed wanting to send the order back several times. The package address is from: Canada Warehouse 5 Leagrove St. Brampton, Ontario L7A 1P2. I emailed several times asking if this is the name and address I sent package back to. I got one email name Charlie asking what the issue was with the order. I have kept emailing asking what name and address I send package order back to. There has been no response as of January 15, 2024. If I could I would give a 0 review for this company.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.








