Palotoa Amazon Travel Reviews 

3
•
TrustScore 4 uit 5

3,8

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Bedrijfsgegevens

  1. Touroperator
  2. ook in
  3. Excursiebedrijf
  4. Toeristische attractie

Geschreven door het bedrijf

Palotoa Amazon Travel is a locally owned tour operator based in Cusco. We exclusively operate tours to the Peruvian Amazon Rainforest. We support sustainable, responsible and ethical tourism. Palotoa Amazon Travel along with the native Amazonian community aims to offer an authentic Amazon experience.


Contactgegevens

3,8

Goed

TrustScore 4 uit 5

3 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,8

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(3)

2 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Once in a lifetime

I cannot rate Palatoa Amazon Travel highly enough. Firstly, me and my partner booked a 7 day tour and found out on the day we were the only ones on it. Given that the tour requires a chef, two boat drivers, a bus driver and a tour guide, a lot of tour companies would have asked us to change the dates or cancelled our booking but palatoa never said a word and continued with the tour, a real testament to the way they operate. The tour itself was absolutely incredible from start to finish. Our chef Santos was amazing and each meal was great, sometimes making us breakfast and lunch on the boat itself - we were constantly impressed with what he made. In the seven days we did not go hungry, and we didn’t eat the same thing twice. My partner has coeliac disease, and everything was gluten free without compromising on taste. She felt very safe eating everything. The boat driver Jack was very skilled at navigating the sometimes shallow water of the Dos Reis river along with co driver David. Our tour guide Raul was so kind to us throughout our trip and we always had something to do for the 7 days. We were lucky enough to see a Jaguar in the wild which was a once in a lifetime experience for us, and one that is hard to put into words - all made possible by the work of this team. We wanted a tour where no animals were enticed to come closer or fed, and there was none of this and you can tell the guides have complete respect for the natural environment. The team was also as excited as we were seeing wildlife, and it really shows that they have a true passion and love for the Amazon. The accomodation is also great - yes it is basic, but you stay in some beautiful little wooden lodges tucked away in nature - exactly what you would want on a trip to the Amazon, and they had everything we needed for a comfortable stay. We felt completely safe on this tour from start to finish and could not recommend it highly enough. My only recommendation for anyone considering a tour, try to do 6/7 days if possible to get into Manu Reserve - this is where you see much of the wildlife! Thanks again for a truly incredible week.

6 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Superb 8 day Manu Biosphere Reserve tour

We travelled as a group of 4. We had great communication from Palotoa staff, before and over the duration of our trip, which ensured that we had a trip of a lifetime. We were very impressed by how good our guide, Abel, and the rest of his crew were at spotting wildlife. The food was exceptional thanks, the chef (Lucy?) experience and skill. Abel shared his monocular with us which enhanced our wildlife viewing experience.
The accommodation was clean and very good considering the remote location.
The boat skipper and his crew were very skilled and we felt safe throughout the trip.
We would highly recommend this company and their 8 day Manu Biosphere Reserve tour if you would like to experience the Amazon rainforest and many of the unique experiences it has to offer.
Palatoa is an excellent local family owned and operated company that does it's best to ensure you have the bestauthentic experience possible.

19 september 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

My daughter booked a once in a lifetime…

My daughter booked a once in a lifetime Amazon tour. She was sub-contracted to another group and did not get the tour she paid for. She did not want the trip thes people put her on. They refuse to refund in full.

21 juli 2025
Review zonder uitnodiging
Logo Palotoa Amazon Travel

Antwoord van Palotoa Amazon Travel

Dear K.W.,

We’re truly sorry to hear that your daughter’s experience did not meet her expectations. We understand how important a trip like this is, and we regret any inconvenience she experienced.

Due to a last-minute booking, there was unfortunately no availability at the original lodge in Tambopata. To avoid canceling the trip, we arranged a stay at an alternative lodge while ensuring all the tour activities were still delivered as promised.

As a gesture of goodwill, a 50% refund was also issued to acknowledge the inconvenience.

Please feel free to reach out to us directly at info@palotoaamazontravel.com with any additional concerns. We are committed to providing fair and responsible travel experiences, and we appreciate feedback that helps us improve.

Sincerely,
Palotoa Amazon Travel

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