In a world that has become almost void of solid customer service, Jaime@Panamagoods is different breed. Over several years and many transactions, I have always felt like a customer who matters. Jaim... Toon meer
Bedrijf heeft geantwoord
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1st and foremost, the coffee is amazing but Jaime at PanamaGoods is so nice. I emailed to ask based on my first two purchases what he'd recommend or if there's one flavor that is ordered more than any... Toon meer
Bedrijf heeft geantwoord
It was a quick delivery, well boxed and all the coffees I ordered arrived completed. And you honored my suggestion about packing the coffee in a carton box for better protection. I don't know if you... Toon meer
Bedrijf heeft geantwoord
We were born in Panama now live in the USA and ordered good amount to give as present to our children and friends who just love the flavor and don’t cause any abdominal upsets 👍👍👍
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Panamá Goods is an online-store that specializes in delivering fresh goods from Panama. We have access to a wide range of premium coffee brands, and Panamanian artisan items. We are confident that you will discover something to your liking. We ship worldwide and we accept orders from everywhere so if you want to get our products or need more information please feel free to contact us at info@panamagoods.com
Contactgegevens
cale 70 San Francisco, 0830, Panama, Panama
- info@panamagoods.com
- panamagoods.com
4,6
Uitstekend
90 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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#1 Customer Service Experience
In a world that has become almost void of solid customer service, Jaime@Panamagoods is different breed. Over several years and many transactions, I have always felt like a customer who matters. Jaime always goes above my expectations. I'm not sure I could ask for a better experience.
9 februari 2026
Antwoord van Panamagoods
than you Jim.
I appreciate it
Great service and very good product
Great service and very good product! I highly recommend.
9 februari 2026
Antwoord van Panamagoods
thank you Noha
:)
Transporte y aranceles desproporcionados y abusivos
Cuidado al comprar depende del país donde compréis. Yo pagué un gasto de transporte desproporcionado para envío a España, 47 dólares para 5 botes pequeños de salsa y después en aduanas querían hacerme pagar 50 dólares más por la importación. Y eso no se avisa al comprar. Después que compramos en Amazon, y no apoyamos a comercio local. Pero si para 5 botes de salsa de 8 dólares cada uno hay que pagar 100 dólares por transporte, pues como lo vamos a apoyar.
3 februari 2026
Review zonder uitnodiging
Antwoord van Panamagoods
Lamentamos que su experiencia no haya sido la esperada y entendemos su frustración.
El costo de envío internacional se muestra claramente antes de finalizar la compra y depende del destino y del transportista. Los cargos de aduana, impuestos o aranceles son establecidos por el país de destino y no son cobrados por nuestra tienda. Esta información se encuentra indicada en nuestra web y durante el proceso de compra.
Agradecemos su comentario, ya que nos ayuda a seguir mejorando la claridad de la información para nuestros clientes internacionales.
— Jaime
I had gifts sent to my friend in the US…
I had gifts sent to my friend in the US and the process was seamless! Fast service, quick processing, delivery was right on time. I'll be shopping with Panamagoods again.
18 december 2025
Antwoord van Panamagoods
I’m really happy to hear that sending gifts to your friend in the U.S. was seamless and that everything arrived right on time. Your kind words truly mean a lot to me.
I really appreciate your support and look forward to having you shop with PanamaGoods again soon!
— Jaime | PanamaGoods ☕
Extremely FAST shipping
Extremely FAST shipping. I am from Panamá- the coffee itself is always good. Highly recommend ordering from Jaime!
5 december 2025
Antwoord van Panamagoods
Thank you so much for the 5-star review!
We’re thrilled to hear you were happy with the fast shipping — and even more glad that the coffee continues to meet your expectations. It truly means a lot to be recommended.
We look forward to your next order!
— Jaime | PanamaGoods
Great option!
The coffee arrived even earlier than expected and it all worked smoothly
2 december 2025
Antwoord van Panamagoods
I'm happy to hear that your coffee arrived earlier than expected and that everything went smoothly. Your feedback truly means a lot to us.
We hope you enjoy every cup, and we look forward to serving you again soon!
— Jaime
Responsiveness was great
Responsiveness was great. And delivery timeframe was excellent. Will order again. Jaime was very accommodating.
17 november 2025
Antwoord van Panamagoods
I’m really glad to hear that our responsiveness and delivery times met your expectations. It was a pleasure assisting you, and I truly appreciate your kind words.
We look forward to serving you again soon — and bringing you more great products from Panama!
— Jaime |
Perfect
Perfect. Love the hot sauce and spreading the word. As soon as my bottles run out I'll be back. That won't take too long I think. The shipping is perfect and so fast! :)
29 september 2025
Antwoord van Panamagoods
Happy to hear the shipping worked out perfectly too. I’ll be ready when you’re back for your next batch!
— Jaime
Great coffee, great exporter
The Palo Alto coffee is a nice full flavored coffee, price through Panama Goods is the best import price I've found, and Jaime stays in communication and on top of what is going on with delivery until product reaches my door !
13 augustus 2025
Antwoord van Panamagoods
Thank you very much for this words. ;)
enjoy!
Received the product quickly
Received the product quickly
Would love to have you carry whole bean also
30 juli 2025
Antwoord van Panamagoods
I’m so glad to hear you enjoyed everything and that your order arrived just right! Your support truly means a lot. The Lerida Special is such a small batch that it’s not always easy to get one or the other specifically
Definitely recommend!
1st and foremost, the coffee is amazing but Jaime at PanamaGoods is so nice. I emailed to ask based on my first two purchases what he'd recommend or if there's one flavor that is ordered more than any, etc. and he (I assumed he) gets right back to me. I use the cheapest shipping and typically get it within 1-2 weeks which is fine since shipped internationally. I'll continue purchasing from Panama Goods and recommend!
28 juli 2025
Antwoord van Panamagoods
Thanks so much Angela! I’m glad you’re loving the coffee and my recommendations. I always try to reply fast so you can find your perfect match. Happy to hear the shipping works well (and yes.. I'm male)
;)
Antwoord van Panamagoods
Thank you so much for your kind words! We’re happy to hear your order arrived quickly and safely. We truly appreciate your support — enjoy!
Good experience
Coffee was shipped and delivered in a timely manner in good condition. A bonus was the Cool Panama Postage stamps. Very Cool. This tells me that this was packed and shipped with care. Thanks, the Coffee is delicious.
8 april 2025
Antwoord van Panamagoods
Thank you for your thoughtful review! We’re so glad the coffee arrived in great shape and that you enjoyed the Panama postage stamps
Excellent service just wish company carried the bean form!
I really appreciated the fast service, but I personally think you can take your excellent service up a notch by selling the Geisha Coffee Finca Lerida in its bean form it simply stays fresher and really gives those who never have tasted it a true experience of what a great coffee it truly is. I've purchased the bean form while I was in Panama and nothing compares to it anywhere in the world!
7 juli 2025
Antwoord van Panamagoods
Thank you so much for the kind words — and I couldn’t agree more about whole beans! I’ve actually been working on sourcing Geisha from Finca Lérida in bean form, but due to limited availability and how fast it sells out locally, it’s been a bit tricky.
Still, your feedback is very appreciated and gives me an extra push to make it happen. Thanks again for your support
Antwoord van Panamagoods
Thank you so much! We're thrilled to hear you enjoyed both the service and the coffee. Your support keeps us brewing — cheers from Panama!
Excellent customer service
Excellent customer service! I expected the shipment to take weeks - got it in days. They caught a duplicate order and corrected it promptly. The coffee we bought is superb! Thank you!
19 juni 2025
Antwoord van Panamagoods
Thank you so much, Gaye! I'm really glad everything arrived quickly and smoothly — we try our best to keep an eye on those little details like duplicates.
Hope we can ship you more of Panama’s best soon!
Warm regards,
Jaime
Love
Love Panamanian coffee! The flavor is so smooth and robust! Good coffee with good flavor!
6 juni 2025
Antwoord van Panamagoods
Hello Susan!
Your message made my day — I’m so glad you’re loving the coffee. There’s just something magical about those smooth, rich Panamanian beans, right? Thanks a lot for your kind words and for being part of what we do. Can’t wait to send you more soon!
... hugs from Panama,
Jaime
Antwoord van Panamagoods
Thank you so much, Lori! I'm glad you appreciated the prompt service. I totally understand your concern about the price — sourcing and shipping premium coffee directly from Panama does add up, but I’m always working on ways to make it more accessible. Your feedback means a lot!
Warm regards,
Jaime
Panamanian Coffee
It was a quick delivery, well boxed and all the coffees I ordered arrived completed. And you honored my suggestion about packing the coffee in a carton box for better protection. I don't know if you have a wider variety of coffees available for sale, if you don't, it would be great to add more varieties to choose from. Thanks!
6 mei 2025
Antwoord van Panamagoods
Thank you so much, Elisa! We're glad to hear everything arrived safely and that the carton box helped protect your order. We really appreciate your suggestion and are always looking for ways to improve. We're currently working on expanding our coffee selection—more varieties coming soon! 😊
Antwoord van Panamagoods
Thank you so much, Francis! We're thrilled to hear everything went smoothly. Your support means a lot 😊
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