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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Panameedia U.K stole my money They did not supply the phone that I ordered and pay for , they supply low quality phone and not answering my e-mails Don’t buy from them !!!

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I thought it would be good to write a review after reading so many bad ones. I purchased 2 x Zoomshotpro camera lenses, but unfortunately they didn't suit my needs. I was given a return address whic... Toon meer

Beoordeeld met 1 van de 5 sterren

Like others, I returned substandard goods bought online from Panameedia for refund. The UK address Unit 2 Benacre Drive, Birmingham B5 5RF. Since September 2020 they blamed Paypal, then a technical er... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

This company is a scam, don't give them your money. I returned $250 worth of product that I was not happy with (electric toothbrushes that didn't even work) I paid for shipping as per their request, t... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens


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1,8

Slecht

TrustScore 2 uit 5

39 reviews

5 sterren
4 sterren
3 sterren
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1,8

Alle reviews

(39)

0 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Refund given

I thought it would be good to write a review after reading so many bad ones. I purchased 2 x Zoomshotpro camera lenses, but unfortunately they didn't suit my needs. I was given a return address which was PanaMeedia. I read so many bad reviews about items not received and refunds not given that I thought I would have the same problem when returning mine. I messaged them a couple of times directly expressing my concerns but they assured me as long as I send the item back by courier and supplied the receipt, then I would have no problems.
I gave all the information they requested after I sent the item back and was very pleased, when true to their word they put my refund back into my account. No problem at all.
I live in the UK and sent item back via Hermes.

23 februari 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Dishonest Company...

Dishonest Company...
Bought a pair of adjustable glasses from them. Cancelled the order 2 days later due to very long delivery date...they acknowledged. Told me refund would be available 10-15 business days. It never arrived. Emailed them every week or so for update. Initially they told me they were having technical problems...then they blamed PayPal for delaying the refund because of their Know Your Customer policy. I called PayPal, they told me that was false. After 10 weeks, I filed a claim with PayPal about the missing refund. PayPal reimbursed my $73 after I sent correspondence from Panameedia acknowledging the refund. Items are way overpriced (check Amazon first) and they keep stalling refunds hoping you will forget or just give up. Do not buy anything from Panameedia ou!

20 februari 2021
Review zonder uitnodiging
Logo Panameedia

Antwoord van Panameedia

Hello Walter!

We care for your hard-earned money and would never want you to face any kind of inconvenience with the refund.

We will try that you will not face such an issue with us in the future.

If you have additional questions, you can contact our support team by email at care@urpurchase.com, by calling +44 20 3808 9234
Our telephone support is available 24 hours a day.
Our email support is available 24 hours a day.

Sincerely,
Molly

Beoordeeld met 1 van de 5 sterren

bought 5 of these and sure enough they…

bought 5 of these and sure enough they turned up but slowed my internet down as insructed i sent them back no refund this a common problen as weve now found out multiple cases so i will be getting in touch with trading standards as this shouldnt be allowed to continue dirty scammers who steals our money need to be tracked down and punshised should be called
scameedia
4 months after buying them you ask for proof of postage that you was given at the time of posting to the address you asked it to go to with proof of said recorded postage!! you are a joke because you signed for the parcel you have both the money and the items
Trading standards should put you in prison!!!🤬🤬🤬

12 februari 2021
Review zonder uitnodiging
Logo Panameedia

Antwoord van Panameedia

Hey there!

We are sorry about the unpleasant experience you have encountered.

Please share the details of returned package, i.e. return tracking number and a copy of the receipt via email to - care@urpurchase.com so that we can proceed further with the refund process.

For further queries, you can reach out to us on +44 20 3808 9234 or send us an email to care@urpurchase.com.

Regards,
Molly

Beoordeeld met 1 van de 5 sterren

I bought a XPRO Drone from this…

I bought a XPRO Drone from this company, aka Hyperstech. This is a complete scam. This is a fraud. What you get with your order is a fake Chinese knockoff. Do not throw your money away like I did. You will have little recourse.

14 januari 2021
Review zonder uitnodiging
Logo Panameedia

Antwoord van Panameedia

Hello!

We are sorry about the unpleasant experience you have encountered.

We are sorry due to incomplete details, we are unable to find your order in our system.

It will be of great help if you could contact us with the order details i.e, Invoice number, Full name, and email address used while ordering by email at care@urpurchase.com

Kindly give us a chance to address your concern and provide the best possible resolution to you.

Warm regards,

Monika

Beoordeeld met 1 van de 5 sterren

Stay away

Stay away! a total scam.
They ship completely different items than advertised, and lie regarding.

12 januari 2021
Review zonder uitnodiging
Logo Panameedia

Antwoord van Panameedia

Hey there!

We are sorry due to incomplete details, we are unable to find your order in our system.

Please contact us with the order details i.e, Invoice number, Full name, and email address used when ordering by email at care@urpurchase.com

Kindly give us a chance to address your concern and provide the best possible resolution to you.

Warm regards,
Jennifer

Beoordeeld met 1 van de 5 sterren

A total scam

A total scam. I bought five products (all the same) from this company, which were defective. I had to pay the return postage to "receive a refund" which NEVER ARRIVED. Stay away!!

11 januari 2021
Review zonder uitnodiging
Logo Panameedia

Antwoord van Panameedia

Hello Sam,

Your negative experience worries us a lot.

We want to inform you that certain information about the order is needed to find the details in our database. You are asked to share the invoice number of your order so that we can verify the problem and help you properly.

Kindly give us a chance to address your concern and provide the best possible resolution to you.

Regards,
Jennifer

Beoordeeld met 1 van de 5 sterren

This company Refunded the money.

It was good of this company which refunded the money.

10 januari 2021
Review zonder uitnodiging
Logo Panameedia

Antwoord van Panameedia

Hey there!

We are sorry about the unpleasant experience you have encountered.

Please be informed that due to incomplete details, we are unable to find your order in our system.

It will be great if you contact us with the order details i.e, Invoice number, Full name, and email address used when ordering by email at care@urpurchase.com

Kindly give us a chance to address your concern and provide the best possible resolution to you.

Warm regards,
Molly

Beoordeeld met 1 van de 5 sterren

Shody goods

Shody goods. I purchased a "Barxstop" ultrasonic device to use with my dog. The device arrived, but does not work. There is an LED torch function that does work, however the ultrasonic (which people cannot hear) has no effect on any of the dogs I have tried it on.
I wrote to complain and they said to return the unit in the original packaging, but (a) that went out in the trash and (b) they don't seem to handle refunds well if you read the other reviews here.

6 januari 2021
Review zonder uitnodiging
Logo Panameedia

Antwoord van Panameedia

Hey Bob!

We are sorry to hear about the issue.

This is to inform you that the amount has already been refunded as per our database.

If you have not received it, you can email us at - care@urpurchase.com we will investigate further.

For further queries, you can reach out to us on +44 20 3808 9234 or send us an email to care@urpurchase.com.

Warm Regards,
Molly

Beoordeeld met 1 van de 5 sterren

Like others

Like others, I returned substandard goods bought online from Panameedia for refund. The UK address Unit 2 Benacre Drive, Birmingham B5 5RF. Since September 2020 they blamed Paypal, then a technical error for not being able to refund me. Over 3 months later there is no sign of them paying, even after advising pending poor review on Trustpilot and contacting Resolver. I hope they come unstuck for their deceitful trading.

5 januari 2021
Review zonder uitnodiging
Logo Panameedia

Antwoord van Panameedia

Hey there!

We are sorry for the inconvenience caused to you

Please be informed that due to incomplete details, we are unable to find your order in our system.

It will be great if you contact us with the order details i.e, Invoice number, Full name, and email address used when ordering by email at care@urpurchase.com

Please give us a chance to evaluate the situation and investigate the concern so that we can provide the best possible resolution to you

Warm regards,
Molly

Beoordeeld met 1 van de 5 sterren

Health Watch scammers

I bought a Health Watch from this company that would not pair to any of the apps they suggested. After many return emails from their support team, I chose to return the watch and asked for a refund. 3 months later I still have not been refunded. I am now taking the issue to Australian Consumer affairs.

3 januari 2021
Review zonder uitnodiging
Logo Panameedia

Antwoord van Panameedia

Hello Deb,

We are sorry for delay in reverting.

As you have opened a dispute with Paypal, Support team has refunded the amount to your account. You can contact the team if you still not received the refund.

For further queries, you can reach out to us on +44 20 3808 9234 or send us an email to care@urpurchase.com.

Warm Regards,
Jennifer

Beoordeeld met 1 van de 5 sterren

Stay away from this company

Stay away from this company. They are a scam. What they ship you is junk. They give you a fictitious return address. Then they say they never received it. Therefore no credit. STAY AWAY FROM THIS COMPANY.

31 december 2020
Review zonder uitnodiging
Logo Panameedia

Antwoord van Panameedia

Hey Bob!

We are sorry for the inconvenience caused to you.

We want to inform you that certain information about the order is needed to find the details in our database.

It will be great if you contact us with the order details i.e, Invoice number, Full name, and email address used when ordering by email at care@urpurchase.com

Warm regards,
Jennifer

Beoordeeld met 1 van de 5 sterren

This company is a SCAM

This company is a scam, don't give them your money. I returned $250 worth of product that I was not happy with (electric toothbrushes that didn't even work) I paid for shipping as per their request, that was in October and I haven't received a refund after following up every week, they kept telling me it was a paypal issue, until finally they stopped replying. THIS IS A SCAM.

23 december 2020
Review zonder uitnodiging
Logo Panameedia

Antwoord van Panameedia

Hello Patricia,

We are sorry for delay in reverting.

Our PayPal Support team has refunded the amount to your account. You can contact the team if you still not received the refund.

For further queries, you can reach out to us on +44 20 3808 9234 or send us an email to care@urpurchase.com.

Warm Regards,
Molly

Beoordeeld met 1 van de 5 sterren

This is a fraudulent organization

This is a fraudulent organization. They sent a purchased item that was nothing as advertised -- returned it on my own dime following their instructions, but NEVER received a refund following lame excuses. Again, this is an organization specializing in fraud -- DO NOT purchase anything from them -- EVER!

17 december 2020
Review zonder uitnodiging
Logo Panameedia

Antwoord van Panameedia

Hello Davis,

Your negative experience worries us a lot. Please give us a chance to evaluate the situation and investigate the concern so that we can provide the best possible resolution to you.

Please send us an email to care@urpurchase.com as we are unable to find your order with these details in our system. Also mention Trustpilot in your email.

Warm Regards,
Molly

Beoordeeld met 1 van de 5 sterren

Further Update on Panameedia …

Further to my review on Panameedia 3/12/20 still no refund and more pathetic excuses, over £52 lost and me an OAP. Again DONOT buy anything from this company. Products POOR and No refunds.
B.Shenton

13 december 2020
Review zonder uitnodiging
Logo Panameedia

Antwoord van Panameedia


Hey Bryn!

We are sorry to hear that you have not received your refund.

As we have checked our database, the PayPal team has refunded the amount to your account.

You can contact the team if you still not received the refund.

For further queries, you can reach out to us on +44 20 3808 9234 or send us an email to care@urpurchase.com.

Warm Regards,
Molly

Beoordeeld met 1 van de 5 sterren

Drone X

If you have checked this site prior to purchase you are lucky. I purchased a drone and paid for additional items only to find that they are in the box in the first place. Hence the total cost was double what can be purchased from other sites for the same manufacturers product. Despite their response that their product is of better quality - its the same boxed item. Raised this issue and was promised a pathetic 10% discount two months ago, but still nothing received to date.
If the option is available to you do not use this site, its works out very expensive hence poor value for money and poor Customer Service.
K Mack

9 december 2020
Review zonder uitnodiging
Logo Panameedia

Antwoord van Panameedia


Hey there!

We are sorry about the unpleasant experience you have encountered.

Please be informed that due to incomplete details, we are unable to find your order in our system.

It will be great if you contact us with the order details i.e, Invoice number, Full name, and email address used when ordering by email at care@urpurchase.com

Kindly give us a chance to address your concern and provide the best possible resolution to you.

Warm regards,
Jennifer

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