Great customer service team - esp Harry - I made a mistake on my order, he corrected it and my order still arrived very quickly. A very positive experience.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Recommend Pants and Socks highly for top customer service. Purchased multiple pairs of underwear via lovethesales, 3-pack from P&S and 2 x 3-packs from another. Sizes on lovethesales were incorre... Toon meer
Bedrijf heeft geantwoord
Arrived when stated, was well packaged, grandson say they fit really well and are very comfortable, will be wanting more in the future
Bedrijf heeft geantwoord
The items I’ve purchased are still in the box as recipient’s birthday is 23/04, but I’m sure he will be happy. The ordering from this company was seamless with quick delivery plus comms were good. I... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Pants & Socks
Geschreven door het bedrijf
Pants&Socks … it’s what we do. We sell men’s underwear.🩲🧦
We are the official stockist for all the top brands such as Calvin Klein, Boss, Ralph Lauren, Saxx and many more.
SHOP HERE ➡️ www.pantsandsocks.com
Contactgegevens
Verenigd Koninkrijk
- admin@pantsandsocks.com
- pantsandsocks.com
4,5
Uitstekend
1K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Perfect purchase high quality at great…
Perfect purchase high quality at great price great comms fast delivery well packaged
18 februari 2025
Antwoord van Pants & Socks
Thank you for the great review! We're so happy to hear you were pleased with your order.
Antwoord van Pants & Socks
Thank you for the great review Mirtha 🤩
Second hand clothes??
Bought some Tommy Hilfiger pyjama tops large and the neck is so wide it could fit three of my heads in it. It's as if it's already been stretched and then some like a secondhand clothing item. They definitely don't mention selling second hand clothes but I doubt it could be anything else.
9 februari 2025
Review zonder uitnodiging
Antwoord van Pants & Socks
We're very sorry to hear that your t-shirt arrived with a defect at the neck, this is certainly not the quality we expect.
Please rest assured that all our products are brand new and sourced directly from the brand. We will be forwarding the image you provided to them for further investigation, as this is highly unusual.
As this item is now out of stock, we are unfortunately unable to offer a replacement. However, we have processed a full refund for you, which should appear in your account within 3-5 working days.
If you have any further issues, please contact customerservice@pantsandsocks.com
Very poor
Very poor. Ordered 15 pairs of Calvin Klein boxer briefs, waited for delivery between 3-5 working days, but 2 weeks later I was told that there was none in stock, and refund would be provided.
28 januari 2025
Review zonder uitnodiging
Antwoord van Pants & Socks
Hi Dan
We’re really sorry for the inconvenience caused by the cancellation of your order. Unfortunately, due to a glitch in our system, your item was oversold, and our fulfillment centre alerted us that we did not have it in stock. We have since fixed this issue to prevent it from happening again.
We completely understand your frustration and sincerely apologise for the experience. Your refund was processed in full.
As a gesture of goodwill, we’d love to offer you a discount code for your next purchase, which we’ll be sending to you directly via email. If you have any further questions or concerns, please don’t hesitate to reach out to us at customerservice@pantsandsocks.com—we’d be happy to help.
Antwoord van Pants & Socks
Thank you for the 5* review Hannah 🤩
Great product And excellent quality and…
Great product And excellent quality and price
26 januari 2025
Antwoord van Pants & Socks
Thank you for the great review Ken 🤩
Antwoord van Pants & Socks
Thank you for the great review Valerie! 🤩
Antwoord van Pants & Socks
Thank you for the great review Max 🤩
Antwoord van Pants & Socks
Thank you for the great review Mohan! 🤩
Antwoord van Pants & Socks
Thank you for your fantastic review! We’re so glad you loved our service. 🤩
Missing package
Missing package. No comms over a week. As sold out when I emailed to query.
7 januari 2025
Antwoord van Pants & Socks
Hi Ben
We’re sorry to hear about your experience. We completely understand how frustrating it is when an order doesn’t arrive as expected.
After you contacted us on Tuesday, 14th January, we immediately investigated the issue with the courier and discovered that the package had unfortunately been lost in transit. We reached out to you promptly to offer a replacement or a full refund. At that time, the item was in stock; however, by the time we received your reply, the item had gone out of stock, so we issued a full refund straight away.
We’re truly sorry for any inconvenience caused and for any misunderstanding regarding the timeline. You contacted us on Tuesday, 14th January, and we responded to you the following day, on Wednesday, 15th January. As such, we’re unsure why you’ve mentioned having no communication for over a week. However, we regret if this situation left you feeling dissatisfied.
If you have any further questions please contact - customerservice@pantsandsocks.com
Great service and a good price and just…
Great service and a good price and just what i wanted
5 januari 2025
Antwoord van Pants & Socks
Thank you for the great review Stewart 🤩
Great website
Great website, good pricing and good communication on delivery. I had been looking for a particular top and had ordered a few from other websites, but they weren’t the correct material, this is exactly the right one and will be placing another order.
3 januari 2025
Antwoord van Pants & Socks
Thank you for the amazing review Melanie! We’re so glad you had a great experience with us. 🤩
Antwoord van Pants & Socks
Thank you for the great review Patrick 🤩
Got exactly what I wanted promptly
27 december 2024
Antwoord van Pants & Socks
Thank you for the 5* review!
Brilliant products & rapid delivery!
23 december 2024
Antwoord van Pants & Socks
Thank you for the great review, we're so pleased to hear you were happy with our service! 🤩
Antwoord van Pants & Socks
Thank you for the great review Joan 🤩
Antwoord van Pants & Socks
Thank you for your review Michael 🤩
Antwoord van Pants & Socks
Hi Joanne,
We're so sorry to hear about this, our Customer Service team have now emailed you.
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