Samsung galaxy flip phone has both the folding internal screen and the external one. Both should be fitted with high quality glass screen protectors. When I visited the Samsung store the shop assis... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
This company is just outstanding in every way. The customer service is brilliant; they keep you updated from the minute you contact them. The screen protector I purchased is the best screen protector... Toon meer
Bedrijf heeft geantwoord
I bought a water protection Apple Watch case. It’s not very good protecting the watch as water keeps falling through the case. I’ve asked for a refund or replacement and they won’t reply to me.... Toon meer
Bedrijf heeft geantwoord
UPDATE: Without prompting I've now been told that the missing item has been shipped. Revised experience. Incomplete order received, AI 'help' bot useless. Ordered two items, received one. Explai... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
PanzerGlass is more than just glass. We use a special tempering process, which allows us to create a glass, that is 9 times stronger than regular glass, shock and scratch resistant and preserves 100% touch sensitivity. PanzerGlass is easily mountable due to the silicone coating to make it adhere to the mobile device. Furthermore, the oleophobic coating on the surface of the PanzerGlass reduces fingerprints and mirrors the touch and feel of the original display of the phone or tablet.
Contactgegevens
Delta 8, 8382, Søften, Hinnerup, Denemarken
- customercareuk@panzerglass.co.uk
- panzerglass.co.uk
3,8
Goed
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I've had panzer glass screen protectors…
I've had panzer glass screen protectors before and they've lasted a while. Unfortunately this one has only lasted 2-3 months before cracking at the bottom. I've ordered a new one.
25 juli 2025
Antwoord van PanzerGlass™
Thank you for writing this kind review 😊
We are really happy you like our products.
Best Regards
PanzerGlass™
Replacing screen protector for Samsung Galaxy S23 Ultra with Samsung Galaxy S25 Ultra.
What made my experience great was how PanzerGlass was able to listen to my issue and provide a solution. I had to replace a product bought a long time ago, and PanzerGlass sent a new item to me free of charge.
Their response was swift and explanatory, and I am very happy.
Thank you, PanzerGlass, I appreciate it.
9 juli 2025
Antwoord van PanzerGlass™
Thank you for your kind review 😊.
We are doing our best to deliver a great service to our customers.
Best Regards
PanzerGlass™
Air bubble impossible to get out
Air bubble impossible to get out ! So it went in the bin
9 juli 2025
Antwoord van PanzerGlass™
Thanks for your review.
We are sorry to hear that the product does not meet your expectations. We are continually developing and improving our products. For this reason, your feedback is very important to us.
Please contact our customer service at customercareeu@panzerglass.com. Then we will find a solution for you!
Kind Regards
PanzerGlass™
I have nice experience with PanzerGlass…
I had a great experience with the PanzerGlass team.
They were very kind and helpful, and the whole process went smoothly.
Thank you!
27 juni 2025
Antwoord van PanzerGlass™
Thank you for your kind review 😊.
We are doing our best to deliver a great service to our customers.
Best Regards
PanzerGlass™
Fantastic customer service
Fantastic customer service. This is my third screen protector for my third phone, each one has been great. I’ve dropped my phone several times without any damage to the phone. Love PanzerGlass protectors.
1 juli 2025
Antwoord van PanzerGlass™
Thank you for your kind review 😊.
We are doing our best to deliver a great service to our customers.
Best Regards
PanzerGlass™
Poor customer service from Panzer Glass…
Poor customer service from Panzer Glass UK
Who actually don’t have a warehouse in the UK
It comes from Denmark.
Can’t get a hold of them to speak other than a bot.
Do not recommend using them unless you want to wait for several weeks for your order.
Still waiting after three weeks.
Poor poor poor service
4 juli 2025
Antwoord van PanzerGlass™
Hi John
Thanks for reaching out. I'm sorry you have been having problem. Is there anything I can do to help?
☀️
Kind Regards
Stinne
At PanzerGlass, we are trialling a 4-day working week globally to balance work and life better for our employees. This means our people are unavailable each month on the 1st and 3rd Friday. However, we will be right back with refreshed brains the following Monday.
PanzerglassTM
Delta 8
DK-8382 Hinnerup
Denmark
Long delay in process
Ordered (and acknowledged) on 27 June.
Since that time both DHL and Royal Mail have alerted me that they are awaiting arrival of package from Germany - where it still appears to be (14 July).
Has it fallen foul of import/export procedures?
Or has the tracking mechanism lost track ! ?
27 juni 2025
Antwoord van PanzerGlass™
Thanks for your review.
We are sorry for the late delivery. It is always frustrating, when the delivery is late. Unfortunately, we do not have any impact on the delivery time, as soon as we have handed over your parcel to the courier.
Please contact us on customercareeu@panzerglass.com, then we will find a solution for you.
Kind Regards
PanzerGlass™
Delivery takes weeks
I ordered a screen protector which said 4-8 working days. I ordered this on the 26th of June & it’s the 14th of July.. Still nowhere to be seen. Never had this issue ordering panzer through 3rd party.
29 juni 2025
Antwoord van PanzerGlass™
Thanks for your review.
We are sorry for the late delivery. It is always frustrating, when the delivery is late. Unfortunately, we do not have any impact on the delivery time, as soon as we have handed over your parcel to the courier.
Please contact us on customercareeu@panzerglass.com, then we will find a solution for you.
Kind Regards
PanzerGlass™
Good product
Good product, at an excellent price.
Whole process smooth and all in all no problems.
24 juni 2025
Antwoord van PanzerGlass™
Thank you for writing this kind review 😊
We are really happy you like our products.
Best Regards
PanzerGlass™
Still haven't received my order
Still haven't received my order. Tracking number doesn't work. Company appears to be outright fraud. Waiting for them to respond.
30 juni 2025
Antwoord van PanzerGlass™
Thanks for your review.
We are sorry for the late delivery. It is always frustrating, when the delivery is late. Unfortunately, we do not have any impact on the delivery time, as soon as we have handed over your parcel to the courier.
Please contact us on customercareeu@panzerglass.com, then we will find a solution for you.
Kind Regards
PanzerGlass™
Poor quality - zero support
Bought a screen protector. Would not adhere at all. Panzer were not interested in helping.
Will not buy their poor products again
30 juni 2025
Review zonder uitnodiging
Antwoord van PanzerGlass™
Thanks for your review.
We are sorry to hear that the product does not meet your expectations. We are continually developing and improving our products. For this reason, your feedback is very important to us.
Please contact our customer service at customercareeu@panzerglass.com. Then we will find a solution for you!
Kind Regards
PanzerGlass™
have been trying to return a parcel
have been trying to return a parcel. the page to generate my return table is not working. email replies from CS is slow and only AI. are they waiting for my return time window to pass? I got 4 emails to review my experience but not an answer to my issue.
10 juni 2025
Antwoord van PanzerGlass™
Thank you for your review.
We are sorry to hear that you have this impression of us.
We are always working on improving your experience as our customer. Therefore, we really appreciate this feedback.
Please contact us on customercareeu@panzerglass.com. Then we will find a solution for you.
Kind Regards
PanzerGlass™
mag safe charging doesnt work
supports mag safe in so much as a magnetic charger will attach safely. however, the phone doesnt charge. take the case off, charges no problem. not great considering the price and the 3 week wait for delivery.
4 juni 2025
Antwoord van PanzerGlass™
Hi,
We are sorry to hear that the product does not meet your expectations. We are continually developing and improving our products. For this reason, your feedback is very important to us.
Please contact our customer service at customercareeu@panzerglass.com. Then we will find a solution for you!
Kind Regards
PanzerGlass™
Thanks for reaching out.
Great fit & crystal clear
Great fit & crystal clear screen with minimum finger smudge *****
11 juni 2025
Antwoord van PanzerGlass™
Thank you for writing this kind review 😊
We are really happy you like our products.
Best Regards
PanzerGlass™
Fingerprint can't get through
Thought this was going to be much higher quality than other screen protectors given the price, but finger print sensor still won't work , managed to set up new fingerprints after multiple attempts but now not being recognised through protector and have to use password
2 juni 2025
Antwoord van PanzerGlass™
Thanks for your review.
We are sorry to hear that the product does not meet your expectations. We are continually developing and improving our products. For this reason, your feedback is very important to us.
Please contact our customer service at customercareeu@panzerglass.com. Then we will find a solution for you!
Kind Regards
PanzerGlass™
We received a free replacement product.
28 mei 2025
Antwoord van PanzerGlass™
Thank you for your kind review 😊.
We are doing our best to deliver a great service to our customers.
Best Regards
PanzerGlass™
Prompt service and information.
The company gave prompt information about the product and delivery times.
30 mei 2025
Antwoord van PanzerGlass™
Hi JBH,
Thank you for your kind review 😊.
We are doing our best to deliver a great service to our customers.
Best Regards
PanzerGlass™
Lasted only a few days
Disappointing end
I was really excited when I got the screen protector delivered. Delivery is great bearing in mind it comes from Denmark. I wait a week or so to put it on till I had time to do it (thinking it would be hard). With the aligner in thr box its the easiest screen protector I've ever installed.
Unfortunately about 5 days agter putting it on my phone slide out my pocket while sitting on the ground. So a very short distance and its cracked in over 5 places.
For the money and the fact it slide out my pocket from about 5cm, I wouldn't buy again.
25 april 2025
Antwoord van PanzerGlass™
Hi Gabriella,
Thanks for your review.
We are sorry to hear that the product does not meet your expectations. We are continually developing and improving our products. For this reason, your feedback is very important to us.
Please contact our customer service at customercareeu@panzerglass.com. Then we will find a solution for you!
Kind Regards
PanzerGlass™
I still haven’t received it!
26 mei 2025
Antwoord van PanzerGlass™
Hi Denise,
Thanks for your review.
We are sorry for the late delivery. It is always frustrating, when the delivery is late. Unfortunately, we do not have any impact on the delivery time, as soon as we have handed over your parcel to the courier.
Please contact us on customercareeu@panzerglass.com, then we will find a solution for you.
Kind Regards
PanzerGlass™
Good screen cover
Have been using Panzerglass for my curved screen phone for a couple of years. Must admit the one i had as a reserve didn't stick onto the screen at all so ordered another. This one is good, so far. Initially my 1st one cracked after accidentally dropping a key on it from a height of only 10cm! Overall i am happy with Panzerglass and like the way it covers the whole screen.
16 mei 2025
Antwoord van PanzerGlass™
Thank you for writing this kind review 😊
We are really happy you like our products.
Best Regards
PanzerGlass™
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