Such a great experience from the start to the end! I placed an order on Monday morning at 8am, I then received a email by 11am saying the items were dispatched! Just wow! Items were delivered on Wedne... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I had a reverse opening umbrella's for a long time and when it finally died I went looking. There were so many fake websites out there, but Trust Pilot helped me filter down to Umbrellas & Parasols. A... Toon meer
Bedrijf heeft geantwoord
We ordered an umbrella as a birthday present. I noticed an issue with the address on our order. I notified the company via the online chat and the problem was sorted out very quickly. We received the... Toon meer
Wonderful service. I purchased 1 online & needed to purchase a second. I emailed customer service immediately & asked if I could add another to first order therefore one delivery cost. They rang ba... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Umbrellas & Parasols, we’re Australia’s largest online umbrella and parasol retailer.
Contactgegevens
91 Stanley Rd, 2565, Ingleburn, Australië
- 1800 155 233
- salessupport@shadeaustralia.com.au
- parasolumbrellas.com.au
4,8
Uitstekend
515 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I bought 2 of you gorgeous rainbow golf…
I bought 2 of you gorgeous rainbow golf umbrellas & just love them 💚 Nice big size, well made & really gorgeous vibrant colours. Can’t wait for it to rain 😁
19 februari 2024
Antwoord van Umbrellas & Parasols
Hi Anthea,
Thank you for your five star review!
We're thrilled at how happy you are with your new umbrellas! The Willow Tree Rainbow Golf Umbrella is definitely one of our biggest and brightest umbrellas so I'm sure it will do a fabulous job for you once the raindrops start to fall!
Kind regards,
Alana
Very nice umbrella shipped promptly and…
Very nice umbrella shipped promptly and received in A1 condition. Recommended.
19 februari 2024
Antwoord van Umbrellas & Parasols
Hi Mark,
Thanks for the five star review!
We're so glad to hear that your order arrived quickly and in great condition. We really appreciate your recommendation!
I hope your Shelta Reverse Double Cover umbrella does a wonderful job for you for many years to come!
Kind regards,
Alana
Antwoord van Umbrellas & Parasols
Hi Mharicris,
Thank you for your five star review!
We're so glad to hear that you're so happy with your new Shelta Double Cover Long Timber Check Umbrella and that you're impressed with the quality!
I hope it does a wonderful job for you for many years to come!
Kind regards,
Alana
Great range!!
Great range, prices and fast dispatch for delivery. I get umbrellas for kids birthday presents and they are always loved.
14 februari 2024
Antwoord van Umbrellas & Parasols
Hi Alana,
Thanks for taking the time to give us a five star review! We're thrilled that you're happy with our range and competitive pricing!
It's wonderful to hear that your umbrellas are always appreciated!
Kind regards,
Alana
Great quality
Colours are true to the picture as advertised online, beautiful quality, strong joins and I love the carry case. Arrived very quickly great service
14 februari 2024
Antwoord van Umbrellas & Parasols
Hi Karen,
Thanks for the five star review!
We're glad to hear how happy you are with your new umbrella and that you found it to be as described on our site! We're also glad to hear that you're happy with the quality and that it arrived in good time - we always do our best to ship as soon as possible!
I'm sure your Lordy Dordie Long Maxi Art Umbrella will do a wonderful job for you for many years to come.
Kind regards,
Alana
Quick delivery very happy with purchase
Quick delivery! Very pleased with my classic Blunt expresso umbrella. This version comes with a cover that has a shoulder sling strap making it very easy to carry. Can’t wait to use it on a nice rainy day!
13 februari 2024
Antwoord van Umbrellas & Parasols
Hi Elizabeth,
Thank you for taking the time to give us a five star review!
We're so glad to hear how happy you are with your new Blunt Classic umbrella! I'm sure it will do a wonderful job for you for many years to come!
Kind regards,
Alana
Good communication and order arrived…
Good communication and order arrived super quick. Very happy with quality of products.
10 februari 2024
Antwoord van Umbrellas & Parasols
Gemma,
Thank you for your five star review!
We're thrilled to hear that you received your order so quickly and that you're happy with the quality of your new umbrellas! We always do our best to ship as soon as we can so it's great to hear that you received your order in good time!
Kind regards,
Alana
Absolutely happy with my new umbrella & the service was exceptional
Easy to order on line and fast delivery
12 februari 2024
Antwoord van Umbrellas & Parasols
Hi Alfred,
Thank you for your five star review!
We're glad to hear that you're so happy with your new umbrella and that you were very happy with the level of service that we provided!
I hope your Shelta Double Cover Umbrella does a wonderful job for many years to come!
Kind regards,
Alana
Antwoord van Umbrellas & Parasols
Hi Wendy,
Thanks for taking the time to write us a five star review!
We're so glad that you're happy with the quality of your new umbrella and that it got to you so quickly!
I hope your Shelta Long Double Cover umbrella does a wonderful job for you for many years to come!
Kind regards,
Alana
Antwoord van Umbrellas & Parasols
Thanks for the five star review!
We're so glad that you found your order to be good value and that it arrived quickly!
I'm sure your Clifton AOAC Silver Coated Compact umbrella will do a wonderful job for you!
Kind regards,
Alana
Antwoord van Umbrellas & Parasols
Hi Clare,
Thanks for submitting a five star review for us!
We're glad to hear that you received your umbrellas quickly - we always do our best to ship as soon as we can! We're also happy to hear that you're happy with the quality of your new umbrellas too!
Kind regards,
Alana
A great experience!
Very fast delivery, great comms, lots of products to choose from. Excellent all round.
9 februari 2024
Antwoord van Umbrellas & Parasols
Hi Karen,
Thank you for giving us a five star review!
We're thrilled that you appreciated how quickly we shipped your order and that you were happy with the level of communication you received from us!
I hope your Clifton Kids PVC Clear Birdcage umbrella does a fantastic job!
Kind regards,
Alana
Seamless Experience
Seamless Experience
I have bought these umbrellas before and sadly left one behind on a holiday. The new one was a replacement.
It was so easy and quick. Wonderful Thank you.
8 februari 2024
Antwoord van Umbrellas & Parasols
Hi Mery,
Thank you for your five star review!
We're very glad to hear that you found it so easy and quick to order from us - though I'm sorry to hear about your first umbrella!
Hopefully this one will be there to shelter you for many years to come!
Kind regards,
Alana
Everything good, so far.
Easy ordering, prompt delivery, looks like a good quality item at a good price. Haven't tested it in the field yet. So far, everything good.
5 februari 2024
Antwoord van Umbrellas & Parasols
Hi Janelle,
Thank you for your five star review!
It's great to hear that you've had a great experience with our store and that you are happy with the price and quality of your Clifton Mini Maxi Windproof umbrella!
I hope it does a wonderful job for you for many years to come!
Kind regards,
Alana
Antwoord van Umbrellas & Parasols
Hi Shell,
Thanks for the five star review!
We're so glad to hear that you're happy with your new umbrellas!
The Willow Tree Rainbow Golf Umbrella is a big, bright bundle of colour and we're so glad that you're happy with the quality!
Kind regards,
Alana
Perfect for wedding pics
19 januari 2024
Antwoord van Umbrellas & Parasols
Hi Emily,
Thanks for the five stars!
It's great to hear that your Willow Tree Clear Birdcage Umbrella was perfect for your wedding pictures!
Kind regards,
Alana
So far very happy with my purchase
Although a different brand it is similar to the umbrella I needed to replace which I have had for 15 years so Im hoping to get a good life span from this one. Very good sun protection. Thanks also for the prompt delivery within a couple of days.
30 januari 2024
Antwoord van Umbrellas & Parasols
Hi Linda,
Thank you for your five star review!
So glad to hear you received it in great time - we always do our best to ship as soon as we can! The Clifton Silver Coated Compact Umbrella is UPF50+ so it will do a terrific job at keeping you shaded!
I'm sure your new umbrella will do a wonderful job for you for many years to come!
Kind regards,
Alana
My pink umbrella!
It was very easy to order online, I am an aged lady, had no trouble at all. Very good company to deal with, order was delivered promptly, and I am thrilled with my lovely umbrella. Sincere regards, Meg Kelly
17 januari 2024
Antwoord van Umbrellas & Parasols
Hi Meg,
Thank you so, so much for your lovely five star review!
We're so glad to hear that you didn't have any issues ordering online and that you received your order so quickly!
I hope your eye-catching Shelta Capricorn Pink Frangipani Umbrella does a wonderful job for you for many years to come!
Kind regards,
Alana
Kids umbrellas
Umbrellas are exactly as described and the postage was very quick. Excellent online shopping service.
28 januari 2024
Antwoord van Umbrellas & Parasols
Hi Nina,
Thanks for your five star review! It's fantastic to hear that you had a great online shopping experience!
It's also great to hear that you found your new umbrellas to be just as described online and that you received them very quickly!
Kind regards,
Alana
Excellent transaction
Good price, good communication, speedy delivery. Very happy with purchase, highly recommend seller!
28 januari 2024
Antwoord van Umbrellas & Parasols
Hi Julie,
Thank you for your five star review!
We're so glad to hear that you're very happy with your purchase and that you had an excellent experience with our store! Thanks so much for your recommendation - I'm sure that your Clifton Auto Open Flower Print Compact Umbrella will do a wonderful job for you for many years to come!
Kind regards,
Alana
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.