Such a great experience from the start to the end! I placed an order on Monday morning at 8am, I then received a email by 11am saying the items were dispatched! Just wow! Items were delivered on Wedne... Toon meer
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I had a reverse opening umbrella's for a long time and when it finally died I went looking. There were so many fake websites out there, but Trust Pilot helped me filter down to Umbrellas & Parasols. A... Toon meer
Bedrijf heeft geantwoord
We ordered an umbrella as a birthday present. I noticed an issue with the address on our order. I notified the company via the online chat and the problem was sorted out very quickly. We received the... Toon meer
Wonderful service. I purchased 1 online & needed to purchase a second. I emailed customer service immediately & asked if I could add another to first order therefore one delivery cost. They rang ba... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Umbrellas & Parasols, we’re Australia’s largest online umbrella and parasol retailer.
Contactgegevens
91 Stanley Rd, 2565, Ingleburn, Australië
- 1800 155 233
- salessupport@shadeaustralia.com.au
- parasolumbrellas.com.au
4,8
Uitstekend
515 reviews
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Smooth online experience
Online ordering was simple and fast. Website is easy to navigate through, to find what I wanted.
30 mei 2024
Antwoord van Umbrellas & Parasols
Hi Ric,
Thank you for the five star review!
We're so glad to hear that you had a great experience ordering from our site, and that you found it easy to navigate. Wonderful to hear that you were able to find the right umbrella for you!
I hope your Clifton Classic Tartan Umbrella does a fantastic job for you for many years to come!
Kind regards,
Alana
Photo online true to colour of…
Photo online true to colour of umbrella. Quality product, delivered in a timely manner.
Well packaged for delivery.
28 mei 2024
Antwoord van Umbrellas & Parasols
Hi Karen,
Thank you for your five star review!
We're glad to hear that you're happy with the quality of your new umbrella and that you received it quickly! We always do our best to ship as soon as we can!
I hope your Shelta Double Cover Lilies Umbrella does a wonderful job for you for many years to come!
Kind regards,
Alana
Antwoord van Umbrellas & Parasols
Hi Jess,
Thank you for the five star review!
We're glad to hear that you received your order so quickly and that you are so happy with your new Willow Tree Rainbow Golf Umbrella that you would recommend us to others!
I hope it does a wonderful job for you for many years to come!
Kind regards,
Alana
High quality umbrellas and fast shipping
I purchased three umbrellas and all three are of high quality and arrived within a few days. Very happy with my purchase and the prompt interstate delivery.
8 mei 2024
Antwoord van Umbrellas & Parasols
Hi Ashlea,
Thank you for your five star review!
We're so glad to hear that you're very happy with your purchases from us and that you received your order in good time! We always do our best to ship as soon as we can!
I hope your rain umbrellas do a wonderful job for you for many years to come!
Kind regards,
Alana
Beautiful,great quality inexpensive umbrella.
Easy website to use. Quick delivery. I'm so happy with my new umbrella. Great price too. Good quality lovely timber handle. Feels strong. I will be recommending your company to all my friends and family. A friend recommended your company to me. Thanks heaps.
17 mei 2024
Antwoord van Umbrellas & Parasols
Thank you for your five star review!
It's great to hear that you've had a fantastic experience with us and that you're happy with the quality of your new Shelta Double Cover umbrella!
Thank you for your recommendation, we really appreciate it!
Kind regards,
Alana
A Very satisfied customer !
Fantastic company to deal with- great product and very speedy delivery. Very satisfied!
16 mei 2024
Antwoord van Umbrellas & Parasols
Hi Carolyn,
Thank you for your five star review based on your excellent experience with our store!
We're glad to hear how happy you are with your new umbrella as well as how quickly you received it - I hope your Shelta Double Cover Nimes Umbrella does a wonderful job for you for many years to come!
Kind regards,
Alana
Antwoord van Umbrellas & Parasols
Hi Elizabeth,
Thank you for your five star review - we're glad to hear that you received your order quickly!
We're also glad to hear that you found your Willow Tree Rainbow Golf Umbrella to be as described on our website!
I hope it does a wonderful job for you for many years to come!
Kind regards,
Alana
Stunning Umbrellas
Great range, from standard umbrellas to unique. Stunning designs. Great prices and quick shipping. Very happy :-) thank you
13 mei 2024
Antwoord van Umbrellas & Parasols
Hi Jasmine,
Thank you for your five star review!
We're very glad that you had a great experience buying from us and that you received your Lordy Dordie Maxi Art Umbrella so quickly! We're also glad to hear that you appreciated our large range of umbrellas!
I hope your new umbrella does a fantastic job at keeping you dry for many years to come!
Kind regards,
Alana
Excellent service
Excellent service, fast delivery and product was exactly what I was after. ! Highly recommend.
11 mei 2024
Antwoord van Umbrellas & Parasols
Hi Annmaree,
Thank you for your five star review based on your experience with us!
We're glad to hear that you appreciated our level of service and that you found just what you were looking for!
I hope your Shelta Featherlite Umbrellas do a wonderful job for you for many years to come!
Kind regards,
Alana
The delivery was earlier than…
The delivery was earlier than anticipated. While I haven't had a chance to use the umbrella yet, it seems sturdy and wind-resistant. Hopefully it'll last and do what it's supposed to.
2 mei 2024
Antwoord van Umbrellas & Parasols
Hi Grace,
Thank you for taking the time to write a five star review for us!
It's great to hear that you received your order quickly and that you have found it to be good quality! I hope your Clifton Auto Open Compact Umbrella does a wonderful job for you for many years to come!
Kind regards,
Alana
Metal press stud
I found that I have used the umbrella and the only thing I could think of is not to use vilco on the fasting ,better with press stud metal
2 mei 2024
Antwoord van Umbrellas & Parasols
Hi Wendy,
Thank you for your review of the Shelta Classic Auto Open Umbrella!
We appreciate your feedback - I hope that despite the hook and loop closure your umbrella still does a great job at keeping you dry in the rain!
Kind regards,
Alana
Antwoord van Umbrellas & Parasols
Thank you for your review based on your experience with us!
We're glad to hear that you had a great experience buying from us and that your Clifton Inverted Outside In umbrellas are as expected!
Kind regards,
Alana
Seems like a really good umbrella
Seems like a really good umbrella, Solid study and looks good, I can’t wait at five stars because I haven’t had enough Time to assess how durable it is, but it seems okay
30 april 2024
Antwoord van Umbrellas & Parasols
Thank you for your positive review of your order with us!
The Blunt Classic umbrella that you chose is certainly a great quality umbrella and I'm sure it will last you a long time! Blunt pride themselves not only on creating high quality umbrellas but also reducing waste by making long-lasting and repairable umbrellas!
Kind regards,
Alana
Quick and easy order
Quick and easy order and delivery. Great umbrella but do wish the handle was a little more comfortable to hold onto. I do like the strap as l always have a umbrella with me,
28 april 2024
Antwoord van Umbrellas & Parasols
Hi Heather,
Thank you for the five star review of your order and your Willow Tree Big Blue Sky Compact Umbrella!
We're glad to hear that you received your order quickly and that you're happy with your umbrella, though I am sorry to hear that the handle isn't as comfortable as you had hoped.
Kind regards,
Alana
Antwoord van Umbrellas & Parasols
Hi Tania,
Thank you for your review of our store!
We're glad to hear that you found what you were looking for on our site!
I hope your Clifton Albatross Golf Umbrella does a fantastic job for you for many years to come!
Kind regards,
Alana
I was very happy with the 2 children's…
I was very happy with the 2 children's umbrellas that I bought & the delivery was very quick. I would buy from this company again.
13 april 2024
Antwoord van Umbrellas & Parasols
Hi Barbara,
Thank you for your wonderful five star review based on your experience with our store!
We're very glad to hear how happy you are with your new Shelta Childrens Astronaut and Djeco Petit umbrellas! Thank you for your recommendation!
Kind regards,
Alana
Great umbrella
Great umbrella, which matched description. Feels robust.
Quick delivery.
Value for money.
23 april 2024
Antwoord van Umbrellas & Parasols
Thank you for taking the time to write us a five star review!
We're so glad to hear that you received your umbrella in good time and that you're very happy with your Willow Tree Rainbow Golf Umbrella!
Kind regards,
Alana
Great service/communication and an…
Great service/communication and an excellent product
16 april 2024
Antwoord van Umbrellas & Parasols
Hi Sean,
Thanks so much for the five stars!
We're thrilled to hear that you appreciated our level of service and that you're happy with the quality of your new Clifton Compact UPF50+ Umbrellas!
Kind regards,
Alana
Antwoord van Umbrellas & Parasols
Hi Lisa,
Thank you for taking the time to write a five star review!
We're so glad that you had a positive experience with our store and that you're happy with your new umbrellas!
Kind regards,
Alana
Antwoord van Umbrellas & Parasols
Hi Wendy,
Thank you for taking the time to give us a five star review!
We're glad to hear that you are happy with the quality of your new umbrella and that you received it in good time!
I hope your Shelta Rainbow Straight Umbrella does a great job for you for many years to come!
Kind regards,
Alana
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