Good compared to alot the competition Very fast payers, basically instantly. Decent welcome off with free spins and no wagering. Customer services reasonably queue length and answer your querie... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
after depositing and losing there was no issue but once i won some sports bets the automatic withdraw has been aborted and now i am waiting for over 30 hours for release of my funds even though... Toon meer
Bedrijf heeft geantwoord
Got lucky on premier league multi bet this weekend. Evaluation took literally 5 seconds after the last match and the pay-out just arrived in my bank account. I consider this a 4.99 as I will be... Toon meer
Bedrijf heeft geantwoord
I had an amazing experience with Parimatch customer support today. Adam was extremely helpful and polite — he answered all my questions quickly and clearly. I’ve used many gaming sites in the UK, but... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Parimatch is a leader in online sports betting, gaming, and entertainment. We’re experts in sports betting and you can rely on us to have a wide range of betting markets and competitive odds for the sports you follow. Whether your game is football, golf, or tennis, or if you follow Formula 1, boxing, greyhounds or horses, we’ve got you covered.
Contactgegevens
Suite 2, World Trade Center, Bayside Road, GX11 1AA, Gibraltar, Gibraltar
- help@parimatch.co.uk
- parimatch.co.uk
3,3
Gemiddeld
613 reviews
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Heeft 43% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Topped up account #3639737 with $13,100…
Crypto Payments of the 21st Century? More Like the 21st Century BC
Topped up account #3639737 with $13 100 via cryptocurrency. It’s been 12 hours, and the funds are still MIA. “The provider is processing the payment” – sure, I guess they’re manually chiseling the transaction onto stone tablets and sending it by carrier pigeon.
I wanted to place a bet on CS, but surprise, my money is just frozen in the black hole of their financial system. How is this even possible? Cryptocurrency was designed for instant transactions, but apparently, here they first conduct a ritual, consult astrologers, and then decide if the stars have aligned for the payment to go through.
Customer support is a masterpiece: “Please wait,” “The provider is processing” – thanks, but you might as well just say, “We have no clue what’s happening, but you don’t need to know either.”
Final verdict: if you want to experience the era of telegraphs and smoke signals, this is the place for you. Everyone else – good luck and patience.
4 februari 2025
Review zonder uitnodiging
Antwoord van PARIMATCH.co.uk
Hi Nadaa, thank you for taking the time to leave a review.
We are Parimatch UK, and we do not offer Crypto Payments in the United Kingdom or our currency is Dollars.
We kindly ask you to contact your Customer Support and amend your Review.
Thank you for your understanding.
I spoke to Steve and Vicki really…
I spoke to Steve and Vicki really amazing people and helped me with my query with processing my funds which they said will be processed within the timescale.
they were very well spoken and i have told my friends to join Parimatch thank you guys.
1 februari 2025
Review zonder uitnodiging
Antwoord van PARIMATCH.co.uk
Thank you so much for the kind words! I'll be sure to let vicki and steve know. We really appreciate the 5 star review
Aidan was great
Aidan was great, not the quickest of service but got there in the end. Thanks buddy
30 januari 2025
Review zonder uitnodiging
Antwoord van PARIMATCH.co.uk
We are happy that Aidan could sort your query. Thanks for the nice rating, Luke.
Antwoord van PARIMATCH.co.uk
Thank you for your kind review Ed, we will be sure to pass this on to Aidan for you! If you should ever need further assistance, please don't hesitate to get in touch
AVOID AVOID AVOID
Absolute con! Joined as new member, placed £10 bet meeting criteria and bet settled but no welcome bonus. Spoke to bot and didn't get satisfactory response. Winnings stuck in 'pending' , please listen to me when I say avoid. Literally worst one by far and I've pretty much joined all
11 januari 2025
Review zonder uitnodiging
Antwoord van PARIMATCH.co.uk
We would love to have a look into this, can you please Email us or contact our Message service? Have a fab weekend, Phil
Quite new to betting and had some…
Quite new to betting and had some problems placing the free bet. The agent kindly resolved the query very quickly and allowed me to place the bet without fuss
10 januari 2025
Review zonder uitnodiging
Antwoord van PARIMATCH.co.uk
Hello Tommy, many thanks for your wonderful feedback! Do you recall the name of the agent you spoke with? We'd love to pass on your feedback. Have a great weekend ahead! :-)
Antwoord van PARIMATCH.co.uk
I'm sorry to hear about the 1 star review, please message us on our messaging service if you wish to discuss this further
I wish all bookies had a Paval
I wish all bookies had a Paval , very helpful and kind , I’m a casual holiday customer and felt like I was listened to and helped
Thank you
27 december 2024
Review zonder uitnodiging
Antwoord van PARIMATCH.co.uk
Hello Anthony! Thanks for your wonderful feedback. We'll be sure to pass your comments over to Pavol. Merry Christmas! :-)
Great response times and Michael was…
Great response times and Michael was brilliant!
3 december 2024
Review zonder uitnodiging
Antwoord van PARIMATCH.co.uk
Thanks for the rating. We will Michael know about his fantastic support. Have a fab day
Antwoord van PARIMATCH.co.uk
We're sorry to hear you're unhappy with our slots, please be advised that all of our games, with the exception of Live Casino games, use a Random Number Generator (RNG) to determine the outcome of every hand or spin. The outcome cannot be influenced by any external factors, including ourselves, in any way.
Mackie
Mackie, was a brilliant agent. He was quiet, simple but effective. Leaving me with a massive smile on my face.
Best customer service out there.
23 november 2024
Review zonder uitnodiging
Antwoord van PARIMATCH.co.uk
Hello Ryan, thank for your for positive feedback on our services! We'll be sure to pass your feedback over to Mackie. Have a great weekend ahead! :-)
Great company only thing they don't…
Great company only thing they don't offer Best odds Gaurnteed and bet builders are limited
19 november 2024
Review zonder uitnodiging
Antwoord van PARIMATCH.co.uk
Thanks for the kind review!
Terrible!!!
Terrible!!!
Signed up on the Jake Paul 40/1 to win offer, opt in, deposit, add selection to betslip says selection suspended! Twice been on “chat” got 0 response, sent 3 emails haven’t heard back. Absolute waste of time, get you to sign up and not let you actually get the bonus
14 november 2024
Review zonder uitnodiging
Antwoord van PARIMATCH.co.uk
I'm sorry to hear this Lee. We don't offer a Live Chat service anymore, however we do respond to all messages as quickly as we can, and emails are responded to within 24 hours. As long as you have completed the terms, the welcome offer will be honoured
Welcome bonus issue
Contacted parimatch as hadn't received my welcome bonus ,spoke to Mackie ,was sorted in seconds ,great customer service
19 oktober 2024
Review zonder uitnodiging
Antwoord van PARIMATCH.co.uk
Thank you for your 5 star review Andrew, we will be sure to pass this on to Mackie! If you should need any further assistance, please don't hesitate to contact us again
Sorted out my bet issue quickly
Sorted out my bet issue quickly, thanks
16 oktober 2024
Review zonder uitnodiging
Antwoord van PARIMATCH.co.uk
We're glad we were able to assist you! If you should need any further assistance, please don't hesitate to reach out
Yep ok just put my monies there so I can withdraw and leave site I have provided 10 days ago. All u need so y should I wait to play withdraw or whatever, yet u corrupt sote holds my money I've earne
Absolute thieves robbed my money I deposited and asked for identity which I provided 10days ago and still can't gt my money , played on many sites over 20 years and I have never come across such a corrupt site stay away , I'm taking t trading standards
29 augustus 2024
Review zonder uitnodiging
Antwoord van PARIMATCH.co.uk
Hi Neil, we are sorry to hear that you are having issues with your account, please contact us on help@parimatch.co.uk And we can look into this further for you.
Good customer service
The customer service rep I talked to, Gyorgy, was very helpful and resolved my issue. Thank you.
19 september 2024
Review zonder uitnodiging
Antwoord van PARIMATCH.co.uk
Thank you for your kind feedback, we will be sure to pass this on to Gyorgy for you! If you should need any further assistance, please don't hesitate to contact us
Chris helped me out on live chat
Chris helped me out on live chat, very quick and very kind! Much appreciated sir :)
19 september 2024
Review zonder uitnodiging
Antwoord van PARIMATCH.co.uk
Thank you for your kind feedback, we will be sure to pass this on to Chris for you! If you should need any further assistance, please don't hesitate to contact us!
Great service
the agent Mackie a spoke with was very polite and helpful could not ask for a better service was realy amazing solved everything quick and fast so Mackie a cant thank you enough
16 september 2024
Review zonder uitnodiging
Antwoord van PARIMATCH.co.uk
Thank you for your kind feedback, we will be sure to pass this on to Mackie for you! If you should need any further assistance, please don't hesitate to contact us
dump the bots
after the bot in live chat i got a real human that was brilliant sorted my issue in a good way ,and now i know i can bet ante post without any concerns thank you parimatch
4 september 2024
Review zonder uitnodiging
Antwoord van PARIMATCH.co.uk
Apologies for the waiting time with one of our bots. We always try to assist as fast as possible. We will let Bryce know of your kind words.
Have a great day Robert
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