After decades of selling seeds, plants, and gardening supplies, Park Seed continues to offer the best quality products. My only concern is the rising costs, which probably can't be avoided. Although I... Toon meer
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Ordered 2 varieties of seeds beginning of January 2026. Order was supposed to be fulfilled within 3 weeks. After waiting almost 3 months to receive the order I only received 1 of the 2 seed varieties... Toon meer
Bedrijf heeft geantwoord
Park Seed has been a game-changer for me. With their vast selection of flower, herb, and vegetable seeds, I've been able to create a diverse and colorful garden that brings me joy every day. Their com... Toon meer
I ordered a mix of plants, seeds, and products, and they were all delivered within the week! The seeds and bird feeder arrived a couple of days before the plants, and came with a nice little booklet o... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Park Seed is America's Choice for Seeds, Plants, Vegetables, and Garden Supplies
Contactgegevens
3507 Cokesbury Road, 29653, Hodges, Verenigde Staten
- 1-800-845-3369
- info@parkseed.com
- parkseed.com
3,5
Gemiddeld
2K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Seeds Not Sent - No Refund Offered
Ordered 2 varieties of seeds beginning of January 2026. Order was supposed to be fulfilled within 3 weeks. After waiting almost 3 months to receive the order I only received 1 of the 2 seed varieties ordered. No mention OR communication of the 2nd variety upon delivery. A few weeks later they finally contacted me to let me know the other seeds would not be coming and instead of a refund they offer me 30% off my next order and the "discount" is only good for 30 days. If you messed the 1st order up so badly WHY would I consider giving you a 2nd chance?!?! Shame on you Park Seed! You need to focus on a better Customer Experience. You certainly earned this review!
9 april 2026
Review zonder uitnodiging
Antwoord van Park Seed
Hi PJ,
We’re sorry for the long delay and for not clearly communicating about your order—that’s not the experience we want anyone to have.
To clarify one point, we don’t charge your card until items ship. Because the morning glory seeds were never shipped, you were not charged for that portion of the order, which is why a refund was not mentioned and we offered 30% off your next order.
That said, we understand the frustration of waiting and then learning an item is unavailable. We should have communicated sooner and more clearly. We’re also actively looking into ways to better identify orders that are waiting so we can ship available items sooner and keep customers more informed throughout the process.
Your feedback is being shared with our team so we can improve how we handle backorders and notifications. If there’s anything further we can do to help, we’re here and ready to assist.
Thank you,
Gwen
I purchased several seeds and a few…
I purchased several seeds and a few live plants on 02/16/2026. My seeds arrived on 02/23/2026. The live plants were in a different shipment. I paid the order in full when I first ordered. When I logged in to find out where my live plants were, I see a message that I needed to pay a partial payment of $56.13. I contacted customer service and they explained authorized and captured payments. Anyway, I paid the extra $56.13. After a few weeks and well clear of any frost, I contacted the company to see when they would ship. I was told 2-3 business days. It has been 2 weeks and no shipment. I logged in today and see it still pending shipment and a partial payment of $56.13 due! I just sent a follow up email to see what is going on becuse it is going on 2 months no shipment and being asked to pay another $56.13. Here in Texas we only get so much of a spring before it gets too hot. I let them know it was already in the 80's and 90's. I received a shipment from another company in February and it is about to bloom. One of them was the same plant I ordered from this company. It is about to bloom while I still haven't received anything from this company. I wish I would have known about the shipping issues with this company before ordering.
16 februari 2026
Review zonder uitnodiging
Antwoord van Park Seed
We’re very sorry for the confusion and frustration this has caused—that’s certainly not the experience we want for you.
When an order is placed, we do run a credit card authorization, which may show on your account. This is not an actual charge and typically falls off within a few days. We only capture (charge) payment when items ship. It sounds like something didn’t process as expected here, and I’d really like to take a closer look for you.
Could you please email me at info@parkseed.com
, Attn: Gwen, with your order details? I’ll personally review what’s going on and help get this resolved as quickly as possible.
Thank you,
Gwen
I love that the seeds are packed in…
I love that the seeds are packed in foil they stay fresh and if I leave them in the garage or barn, the mice leave them alone. The variety to choose from is really nice. And I’ve never had a bad batch!
25 maart 2026
Review zonder uitnodiging
Antwoord van Park Seed
Thank you so much for sharing this—we love hearing it! 😊
We’re pretty proud of that foil packaging, so it’s great to know it’s keeping your seeds fresh and outsmarting the mice—sounds like it’s doing its job perfectly.
It also means a lot to hear you’re enjoying the variety and getting such consistent results. “Never had a bad batch” is music to our ears.
Here’s to another great growing season!
Gwen
Plant not dormant but dead.
UPDATE:
Thanks to trust pilot someone from Park seed reached out to me last week and immediately shipped me a new plant it arrived today in fabulous condition alive and well and I just got through planting it!
Happy customer.
So I ordered four different things from them this year early March like March the 2nd. In this order I ordered a behemoth hosta, which arrived dead. I don't mean just dormant I understand what dormant is I have plenty of experience with ordering. I mean the roots of shriveled and the top node Crom turned to powder in my hand. There is no way in the world this could have been inspected before it was shipped.
I have tried emailing the company I have tried calling the company twice day I stayed on hold for 21 minutes according to my call log, before I was disconnected.
So that tells me they're not likely to issue a refund or try a new plan replacement. It also tells me they have zero customer service skills. I won't make this mistake twice.
12 maart 2026
Review zonder uitnodiging
Antwoord van Park Seed
Hi Melissa,
I’m really sorry this was your experience—especially with the hosta. From what you described, that’s clearly not how it should have arrived, and I don’t blame you for being frustrated.
I’m also sorry you had such a hard time reaching us. I was able to find your email and have responded there so we can get this taken care of for you. We can send a replacement, or if you’d rather, we can issue a credit or a full refund—whatever works best for you.
I appreciate you giving us the chance to make this right.
Gwen
Well satisfied
Well satisfied. The only problem is I have been receiving your catalog for years. This year and last I did not receive any catalogs. Will you please put me back on getting your catalogs.
11 februari 2026
Review zonder uitnodiging
Antwoord van Park Seed
Hi David,
Thank you for taking the time to share this—I’m really glad to hear you’ve been happy with us over the years. I’m sorry the catalogs haven’t been reaching you lately; I know they’re something many people look forward to each season.
I’ve passed this along to our marketing team so we can get it sorted out. I’ll also follow up with you by email shortly to confirm your mailing details and make sure you’re added back to the list.
Thanks again for letting us know—we’ll take care of this for you.
Gwen
I always bought from Park Seed but not no mire,
I always bought from Park Seed but not this year. There is an error in my customer information and your Customer Service Department has not resolved it. As a result, I can no longer buy anything from you and have ordered all my plants and seeds from Burpee.
12 augustus 2025
Review zonder uitnodiging
Antwoord van Park Seed
I’m really sorry to hear this—and especially that the issue with your account hasn’t been resolved. I can understand how frustrating that must be, and I’m sorry we’ve let you down here.
I’ve reached out to you via email so we can take a closer look and figure out what’s going on. With a few more details, I’m hopeful we can get this sorted out for you.
We truly appreciate the many times you’ve chosen Park Seed in the past, and I hope we’ll have the chance to make this right.
Thank you,
Gwen
Promise delivery
Promise delivery, sturdy packaging. Seeds seem good, but, I just planted them
16 maart 2026
Review zonder uitnodiging
Antwoord van Park Seed
Thank you for sharing this—I’m glad to hear everything arrived safely and that the packaging held up well in transit. That’s always something we pay close attention to.
It’s exciting that you’ve just gotten your seeds in the ground! We’d love to hear how they do for you once they get growing. If any questions come up along the way, don’t hesitate to reach out—we’re here to help.
Happy Growing!
Gwen
Bio Dome
I bought the Bio Dome and my seeds are already sprouting within a week! This Bio Dome is the best!
5 maart 2026
Review zonder uitnodiging
Antwoord van Park Seed
We love hearing this! It’s always exciting when those first little sprouts show up, and it sounds like your Bio Dome got things going right on schedule.
Thanks so much for sharing your experience—we hope you enjoy watching the rest of your seedlings grow!
Best Quality Out There
After decades of selling seeds, plants, and gardening supplies, Park Seed continues to offer the best quality products. My only concern is the rising costs, which probably can't be avoided. Although I can't afford to buy everything I'd like, if I need something that absolutely MUST germinate and/or survive, I buy from Park Seed.
9 juli 2025
Review zonder uitnodiging
Antwoord van Park Seed
Hi Encie,
Thank you for sticking with Park Seed all these years. That kind of loyalty really means a lot to us.
We completely understand what you’re saying about rising costs. It’s something we’re always mindful of, and we work hard to balance fair pricing with the quality and reliability you count on. Knowing that when you truly need something to germinate and grow well, you trust our seeds—that’s the highest compliment we could receive.
We’re grateful to have you as part of the Park Seed community, and we hope to keep growing right alongside you for many more seasons to come.
Thank you!
Gwen
I gave it a 3 mostly for the high cost…
I gave it a 3 mostly for the high cost of shipping. A 4.95 item cost 7-8 dollars to ship. Second, I purchase Coleus Chocolate Covered Cherry and no germination. I also purchased Giant Exhibition Coleus and had 100% germination. I'm a small-time gardener and have no need to order enough to qualify for free shipping.
20 februari 2026
Review zonder uitnodiging
Antwoord van Park Seed
Thank you for sharing your experience—we really appreciate the feedback.
I’d like to take a closer look at the shipping charge you mentioned. Seed-only orders ship for a flat $5.95, so if the total was closer to $7–$8, there may have been a non-seed item included. Since I don’t have access to your order details here on Trustpilot, would you mind emailing info@parkseed.com
and putting Attn: Gwen in the subject line? I’ll review it personally and see exactly what happened.
I’m also sorry to hear the Coleus Chocolate Covered Cherry didn’t germinate for you—especially when your Giant Exhibition Coleus had 100% success. That tells me you’re clearly doing things right. When you email, I’d love to hear a little about how you started the seeds so we can better understand what may have gone wrong. We’re happy to send replacement seeds as well.
Thanks again for bringing this to our attention. We value every order, large or small, and I appreciate the opportunity to make this right for you.
Thank you,
Gwen
Always Good
Whenever I order seed or plants from Parks I know they have a great chance of growing and yielding well!!
19 februari 2026
Review zonder uitnodiging
Antwoord van Park Seed
This makes us so happy to hear — thank you! Knowing you trust our seeds and plants to grow strong and produce well really means a lot to us. We work hard to make sure everything we send out is high quality and ready to thrive in your garden, so it’s wonderful to know you’re seeing those results.
Here’s to another great growing season ahead! And if you ever need anything, we’re always here to help.
Fast delivery and the right product
5 februari 2026
Review zonder uitnodiging
Antwoord van Park Seed
We’re so glad your order arrived quickly and that everything was exactly what you needed. Fast shipping and the right seeds in hand is a win in our book!
Thanks for growing with Park Seed!
Gwen
I ordered online on Feb 2 & received…
I ordered online on Feb 2 & received immediate confirmation & a charge on my credit card. On Feb 16 the ordered still had not arrived and the online tracking system didn’t work. I called & she found my order which had not shipped yet. She said I could expect it within 2 weeks. I said, no, I’ve already waited 2 weeks and after some discussion she agreed to expedite the order. It did arrive on the 18th. thank you. However, if I hadn’t called, I don’t know when it might have shipped or if it was just lost. No explanation was given on the delay. I’m still waiting on one item that apparently is on back order but I only learned that when I checked the packing slip after the order arrived. Poor communication!
I’ve used your company for years for my vegetables & flowers. It is disappointing to experience this level of service.
18 februari 2026
Review zonder uitnodiging
Antwoord van Park Seed
Thank you for your many years of growing with us and for taking the time to share your experience. We’re very sorry for the frustration this order caused.
Your shipment was delayed because Zinnia California Giants was temporarily out of stock, which held the order. When you called, we were able to release the available items and expedite them right away. We completely understand how frustrating it must have been to not know what was happening, and we apologize for the lack of communication.
The good news is that Zinnia California Giants is now back in stock, and we’ll be sending that out to you very soon.
We’re also reviewing why the available items didn’t ship sooner and how we can better communicate backorders so this doesn’t happen again. We truly appreciate you bringing this to our attention. - Gwen
Good products
Good products, some I can't get anywhere else. Fast shipping and good deals.
17 februari 2026
Review zonder uitnodiging
Antwoord van Park Seed
Thank you so much for the kind review! We’re really glad you’re enjoying the selection — especially those hard-to-find varieties. We love being able to offer seeds you might not see just anywhere.
It’s great to hear your order arrived quickly and that you’re finding good deals, too. That means a lot to us.
Thanks again for growing with Park Seed — we’re glad to have you as part of our community! - Gwen
Seeds are not always very viable, low germination rates!
Occasionally the germination rate on the seed packages are poor, under 50 %. I have a greenhouse and I’m have a Horticulture Degree. Also you send me too many Texts and emails. I’been a customer for many years and like your products. Prices are starting to get out of control, seed packets have less seeds.
18 februari 2026
Review zonder uitnodiging
Antwoord van Park Seed
Hi Joseph,
Thank you for growing with Park Seed for so many years — we truly appreciate your loyalty and you taking the time to share your feedback. It means a lot, especially coming from someone with your greenhouse experience and horticulture background.
We’re sorry to hear that some of your recent packets had lower germination than expected. That’s certainly not the result we want for you. Our seeds are carefully tested for quality and performance, and we take concerns like this seriously.
We also hear you on pricing and packet counts. We’re committed to offering high-quality, non-GMO seed with reliable performance, and packet counts are based on seed size and current germination testing to help ensure strong results. We know value matters — especially to long-time customers — and we truly appreciate you sharing your perspective.
And thank you for mentioning the emails and texts. We understand how too many messages can become frustrating.
Someone from our team will be reaching out directly to learn more about the germination issues and to help adjust your communication preferences so you’re only receiving what’s most helpful to you.
We’re grateful to have you growing with us and look forward to supporting many more successful seasons ahead.
Thank you,
Gwen
High-Quality Seeds and Plants
I’ve been ordering from Park Seed for years, and the quality is always outstanding. The seeds germinate quickly, and the plants arrive healthy and well-packaged. Their selection of vegetables and flowers is impressive, making it easy to plan a beautiful garden.
1 december 2025
Review zonder uitnodiging
Antwoord van Park Seed
Thank you so much for your continued support. We’re so glad to hear your seeds sprout quickly and your plants arrive healthy and ready to grow. It’s great to know our vegetable and flower selection helps make planning your garden even more enjoyable. We really appreciate you being part of the Park Seed family.
Trustworthy!
Excellent customer service and stands behind plants
6 januari 2026
Review zonder uitnodiging
Antwoord van Park Seed
Thank you so much for sharing this. Standing behind our plants and being there for our customers is really important to us, so it means a lot to hear this. We truly appreciate you choosing us.
The great selection and prices
The great selection and prices. It was hard to stoo buying more than I needed for my natural landscape project.
1 augustus 2025
Review zonder uitnodiging
Antwoord van Park Seed
Thank you for sharing this! We’re glad you enjoyed the selection and prices, and we totally get how hard it is to stop once you start planning a project like that. Best of luck with your natural landscape, and thanks for choosing us.
A reliable source of great seeds!
Always great contact and support no matter what!!
16 januari 2025
Review zonder uitnodiging
Antwoord van Park Seed
Thank you so much for the kind words! We’re glad to hear our team has been consistently helpful and supportive. It truly means a lot to us, and we appreciate you taking the time to share your experience.
The individual seed tray biodome…
The individual seed tray biodome material is sponge-like and presents challenges when using the medium in planting. Sponge material tending to resurface when watering, piping out of the ground.
15 juni 2025
Review zonder uitnodiging
Antwoord van Park Seed
Thank you for taking the time to share this with us. We understand how frustrating it can be to see the sponges remain intact after planting. They’re designed to support seedlings and allow roots to grow through without impacting root growth, with gradual breakdown over time. I’ll be sure to share your feedback with our team, and we’re always happy to help at 800-845-3369 or info@parkseed.com.
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