PARNIS.COM Reviews 

Watch arrived could not use the tracking number when web told me it was delivered but I finally received the watch.watch looks very good but some sharp edges

Great Product and Customer Support

I ordered my third watch on February 25 and did not receive a tracking
number and ship date. This was unusual based on my prior experiences and thought this may be due to the existing flu issues .

I reached out to customer support requesting when I could expect a ship date an tracking number, To my surprise I had a reply within a half hour stating they would investigate and reply next day. I received a reply from Lisa Cheung who advised me my watch is on it;s way. I couldn't have been happier with the customer support and Lisa's personal effort.

Based on the quality of watches I've purchased and exceptional customer service I definitely recommend Parnis.

Laurence Ramus

I'm waiting for my watch to arrive. Pending rating.
Edit: What a joke. Biggest waste of money ever. Do not order though parnis.org the watch is a piece of crap. No Sapphire. And the movement is not a Japanese Miyota. It's Chinese knock off movement full of plastic. I can see pink plastic in my movement. Wth

Hi there,
just got my Militare 30, on time, packaging & watch in perfect condition. The update for CoronaVirus was helpful, explaining the delay. The watch looks great, good feeling on the wrist. I'll be wearing it to see performance from watch & leather strap. If OK I would love to order another one. As far as this was my first ever purchase from Parnis - so far so good!
Thanks!

Bonjour, j'ai acheté une montre Parnis automatique en 2017 à 129.00 euros et suis depuis totalement satisfait de cet achat car bien que portée occasionnellement et notamment en guise de "toolwatch" son verre saphir est intact, son boitier ne présente aucune rayure et sa tenue de l'heure reste stable à +3 sec/jour , Pour conclure, je dirai que si la marque apparaissant sur son cadran ne vous gêne pas, vous pouvez acheter car à prix équivalent chez la concurrence, vous n'aurez que bien peu de chances de vous féliciter de votre achat.

Surprisingly fast delivery and great quality timepiece (this is our 3rd purchase from their website). I truly believe theres no other watch company worldwide selling watches of this quality (mechanical) at such a low price.

Ho comprato un orologio da Parnis.org il 27/12/2019 e fino a oggi 28/01/2020 non è ancora arrivato e credo non arrivi mai più. Diffidate

My experience was very negative. I ordered the PORTUGIESER Caliber 60 with a plain face. The watch I received did not match the picture of the item; it had a second hand dial. I contacted Parnis Watch Co. and they told the model I actually ordered is no longer available. They admitted their mistake and offered me a refund if I returned the watch or to keep the watch and take $50 of a future order.. I choose to keep the watch because I didn't want to be bothered with the return. I asked them to change or remove the picture on their website so future customers don't experience the same inconvenience. The picture of the watch they cannot deliver is still on the webpage to this day (January 2020).
The watch I did receive from Parnis Watch Co. stopped working after 3 weeks. Clearly defective. I contacted Parnis again. They told me to pay for return shipping with a tracking number for delivery to China and the watch would be repaired and returned. That was four months ago and they still haven't sent the watch back. After inquiring one time the response was "...we will do our best to have it to you in three weeks." Another time they replied, "...fine watch Swiss repairs can take up to 6 months..." They never offered to simply send me a replacement for the defective watch. Eventually Parnis Watch Co. stopped answering my pleas for status updates on the repair. Having no other recourse, I contacted my credit card company to report the fraudulent behavior of Parnis Watch Co. The issue is pending a resolution with the credit card company...You've been warned!

Despite the fact that due to Christmas and new year's holiday the watch is awesome. Also it's perfect in my wrist and I m looking forward to purchase another one. Paris is a brand that stands for it's word. I d like to say thank you to all the members of the team for their immediate response and assist to my mails. It was my first time buying something from Paris but it won't be the last.
Very satisfied Napoleon Aggelatos Kefalonia Greece

Achtung. Parnis.org sind Betrüger. Finger weg davon. Habe eine Uhr gekauft, zur Reparatur geschickt und nie wieder bekommen. Trotz ca. 100 emails keine Antwort erhalten. Ist mittlerweile 1 Jahr her.

The watch is awesome in every way. Love how it looks and feels. This together with really good customer service makes me want to add more and more of their watches to my collection.

ho acquistato 2 orologi Parnis.
uno da un rivenditore su ebay e uno dal loro sito ufficiale.
sono tutti e due ottimi orologi anche se in uno ho notato una piccola imperfezione di allineamento del quadrante, ma quasi invisibile.
quello ordinato dal sito ufficiale arriva nella sua scatola con istruzioni e card di garanzia, mentre l'altro non ha niente, solo avvolto nel pluriball.

Support stood up and helped
Had few issues regards two watches I bought here, so I wouldn't make a four page story here, ill make it short.
Year ago I bought a watch and somehow internals crackled apart, and wasnt working anymore. With agreement with Parnis support i have sent it back. In between watch got lost and they never gotten it. So theres been a bit of a hustle to get them something done (they probably thought I wanna hustle them). Anyways to make it short Catherine Ming (Parnis support stuff) took the case, and we agreed on picking another watch I like of same price level, and in few days they sent it for free as replacement.
2nd story
In meantime I bought another watch, all seemed good until DHL contacted me with SMS and extra TAX sum from customs for paying additional 62USD. Was a bit enraged and declined the shipment until I hear what Parnis has to say on that. Catherine Ming took that dispute too and we agreed on partial refund.

Aditional (site improvement :))
-page is lacking more pictures from different angles of watches (short youtube videos of some collection representatives would be nice to get feeling how it looks like, every model would be even better). I mention that because watch I bought had only one picture, and with that and scarce description I coudnt tell does it have back glass case. Even contacted support and they told me it doesnt have glass transparent back lit, and it does...
- manuals should be better, in my cases of three watches only one had instructions I could use to setup the watch. Not to mention if you don't follow instructions for specific watch, you will easily break something. Last one I get had screw in crown (nowhere mentioned in description on site) and to set a date you must pull crown all the way up(it ticks), and repeat that until you set date. In manual all Types has 1st notch as Date set, and rotating it clockwise.
-lug width would be nice to put in info. Most of the time straps are not decent quality so i like to order new one from ebay in advance.
- filter on page would be useful

article as described, very good packed, fast sent, perfect quality, friendly contact, in totral: perfect, every time again, thank you very much

I never had any doubt on the quality of PARNIS seeing my new watch, you are amongst if not the best out there.

Thank you

Within a span of 3 months, I have purchased 3 Parnis watches. Great value for money spent. But best of all is the company's excellent and reliable services rendered even unto the area of correspondence. Kudos and keep up your good works

Ich habe schon drei Uhren gekauft, Lieferung innert 5 Tagen, Qualität ausgezeichnet, bei Rückfragen innert 24 Stunden eine kompetente Antwort

I bought a Parnis Power Reserve (Portugese style), and so far I love it. I have watches from Longines, Omega, Hamilton, Glycine, Tissot, Seiko, Orient, and others, but this one is outstanding.

I will replace the strap and will adjust the watch (it runs a little fast), but for the money, this is outstanding value. A nice addition to my watch collection.

When I had a question, Parnis responded quickly. This is impressive. Most Swiss companies take days or weeks to respond.

I think this will be my first Parnis of many.

I've ordered a Yacht 12. The watch is really good, great looking, good feeling on the wrist, the movement is really reliable.
I have to say I'm really satisfied with the purchase.
On top of all of that, Parnis has a great team working for customer service: I had some problems with the customs that delayed the shipping and made it really difficult for me to track down the package. I sent an email to them and they were quick in replying and very patient and kind to me to help me.
I have to really thank all of them. Great job!

Love the watch!! The only negative was that the delivery took longer than expected.. I received my package via dhl, 3 days later than the advertised time frame!!