Partsbuilt 3D Reviews 

They had exactly the part I needed. It shipped quickly and worked perfectly!

The customer support is unbeatable.
A live person picks up the phone with no wait time! The response was kind and constructive and the issue was resolved fast and easy.
By the way, there was a carrier's fault, NOT a Partsbuilt 3D fault.
We are a happy customer and it is good to know that there is a great service to help with hard-to-find parts for your 3D printer.

Partsbuild3d is such a great business to deal with, every order of mine arrives on time, majority of the time way earlier than expected, their customer service is superb! I had an issue with my printer on the technical side & they assisted me as much as they could over the phone until my issue was solved. Partsbuild3d is a business I will continue to support & wish them great success for many yrs to come. We need more businesses & people like this, thank you for supplying me with everything I need!

We received the part and it worked out fantastic. We had very very very fast delivery and unbelievable service. Excellent company to do business with we will definitely buy from parts built in the future. Thanks very much for all your help.

I was desperate for a fan for my Prusa MK3. My usual goto was out of stock and I was dead in the water. I found this site on reddit and I am so glad that I did! Not only did they ship the fan super fast, they also included small zip ties because they knew that I would need them when replacing my fan. And it came with a personalized note which is always a nice touch! They have earned my future business!

Great Company! They always get your order out on time and there website correctly shows what they have in stock. Thank you so much!

They are so quick and gracious about answering my email inquiries and their products arrive in record time. I always go to Partsbuilt 3D first when I need parts.

The folks at Partsbuilt 3D answer emails, and have the parts I need. If I have question the answer them to the best of their ability! I have nothing but good luck with every purchase, they are my go to site for Makergear OEM parts!

Super great customer service! The best!

I have recently have gotten into 3D printing and needed some parts for upgrades. Parts3D is a reliable small business that had reasonable pricing. I get my parts days before the calculated arrival date. On the receipt I get a nice message from one of the owners and a small bag of Jelly Bellies. I just really like those little personal touches which tells me that this business CARES for their customers rather than just see me as just a client. I will continue to buy from Parts3D because of their customer service and the available parts that I need to continue with my tinkering in 3D printing.

I ordered an extruder for my MK 4 and I had it within two days I was most excellently pleased with the customer service that I received, and will continue ordering parts from Partsbuilt 3d.

Hannah was extremely helpful and responsive when I had a question. Their customer service is top-notch and not outsourced overseas, so you talk to someone who knows exactly what is going on. This kind of service is extremely rare nowadays, and it is a breath of fresh air.

I recently upgraded from MK3s to MK4. Within a week or 2 I broke my thermistor because of my own stupidity. To get a replacement from Prusa was unacceptably tool long.searching the web I found Partsbuilt.. my savior. 😁. They shipped the nozzle assembly quickly, at a reasonable price and I was up an running in short order. Partsbuilt is my new “go to” supplier. Everything was resolved perfectly. Thank you!

Using Partsbuilt 3D is a no-brainer. Consistent, Responsive, Accurate, Honest... and Candy in every shipment! What more could you ask for?! Can't recommend them enough.

Over Christmas, I was ordering a part I needed for my truck to get out of town for the holidays. It was delayed in USPS. This company went the extra mile to make sure I was going to be up and running. Thanks, I'm back on the road!

The customer service was great! Jonah and Hannah were very helpful and kept it personalized. The part was exactly what I needed, and it came rather quickly. Thank you!

Right product, in stock, on time (actually faster than quoted) and...it fixed my filament change problem. Delt with these people before and I will continue to do so. Great company!

No problems.

Amazing company, small business that has quality parts and has really good employees.

Compliments to Jonah at Partsbuilt.com.
I purchased a Flashforge Guider 2S high temp 3d printer from Flashforge-USA a few months ago.
I’ve used a Finder printer a little in the past but wanted a larger unit hence the Guider. I thought buying it from Flashforge-USA would entitle me to one-on-one customer help. My new Guider was problematic almost out of the box. Telephone calls to Flashforge went unanswered and messages ignored. Help was by email communication only and took anywhere from 2 to 4 days for response and many times directed me to use U-Tube. Their customer service, in my opinion, deserves only an F-.

Being fairly new to 3d printing and not knowing much made most printing problems unsolvable for me. Flashforge’s user manual wasn’t of much value. I used the internet and YouTube trying to resolve things.
Probably the worst problem was filament plugging in the heat sink. I had no precise information of filament travel through the heat sink, PTFE, heat break, heater block, and nozzle. My manual didn’t show me what parts my Guider 2S HT actually had.
Finally I’d had it and was ready to quit 3d printing and chalk it up as a loss when I accidentally came across a Partsbuilt.com advertisement on the internet. It included an email address and even a telephone number.
I dialed the number and a man actually answered. He said hello, my name is Jonah (he spelled it for me), how can I help you. A human voice, wow.
I tried to give him an idea of all my 3d print problems but started with the filament plugging. He asked if the small visible fan by the nozzle was working. No, it wasn’t. He said that’s probably causing the plugging in the heat sink.
The Guider was under warrantee and I asked Flashforge-USA for a replacement fan. After much arguing they agreed to send me a replacement. Because of the anticipated long wait, I just bought one from Flashforge. It didn’t work, but the second one I received did. Flashforge made no offer to refund my money for the faulty one I had paid for.
On with my story. I ordered and received two heat sinks to replace my damaged ones and also the correct PTFE tubes that Jonah at Partsbuilt correctly chose. Jonah also gave me detailed instructions how to assemble the PTFE tube into the heat sink and followed by the heat break and exactly how the heater block was to fit followed by the nozzle.
This solved all filament plugging problems. Finally! Jonah then recommended a procedure for Z- axis calibration, leveling, etc. And advised stiffer build plate springs. I should then delete all Flashprint stuff and reinstall the latest Flashprint version.
I did all this and experimented with the multitude of Flashprint variables to quickly get a great smooth print that sticks to the build plate without using any glue!
I’m a happy camper and now love my Guider 2S high temp. But only because of what Jonah at Partsbuilt did for me. Consequently I will only use Partsbuilt for my 3d printer needs.
I must add that Hannah, who handles all shipments in timely fashion, includes a package of jelly beans for me. It makes unpacking supplies much more enjoyable.

Bill Churchill
Lodi, CA