The reception workers and manager were polite, kind, and supportive. They were quick to return my calls, even when I hadn't left a message. They helped to complete and help a delayed backorder and s... Toon meer
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It went smoothly. Package was delivered on time and the item represented exactly what I paid for. Using YouTube, I was able to replace the fridge ice maker without issue. Ice production is back and... Toon meer
Do not buy from this site. If there is any issue with your order, getting a refund or even a response is near impossible. 12 emails, 3 phone calls, no response of any significant. Be warned
Well after some respectful back and forth we were able to return our part and go our refund. I will definitely recommend them and I will continue using them as my first stop for my appliances parts.
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Samsung ice maker fix!
Great product, fast shipping, easy install.
Replacement stove element.
Order processing was very easy.
My surface radiant stove element was delivered within (5) working days undommaged. Well packed.
Exact replacement.
Dryer element was an exact replacement…
Dryer element was an exact replacement of original and works perfectly. I purchased it to replace one I bought from amazon only a few months ago. It was clearly a thicker element compared to the one from Amazon which burned up in a few months.
Good!
Fridge stopped working due to starter and relay. Ordered a replacement component from here. Quality was good, service was quick. My old fridge is still working till this day!
Good service good parts
Good service good parts
The total package
The dishwasher part I ordered was…
The dishwasher part I ordered was delivered in a timely manner. The part seems to be high quality. My dishwasher is running like new! Thank you
It was easy to find the part I needed
It was easy to find the part I needed. The shipment was fast and description very precise. The part works well
Compressor
Out with the old, in with the cool. My New compressor, new beginnings!. The price is good.
Their ability to sell you the correct part
The part (main board) arrived quickly from stock
We prompltly installed it, and the main board functions as expected, no delay in the touch functions.
I got part with damaged.multiple cracks…
I got part with damaged.multiple cracks and send email 3-4 times and also called them but no any response yet
Terrible
Terrible - customer service is the worst I’ve come across. Takes days for responses and return policy is a joke. Buyer beware.
Absolutely terrible experience
Absolutely terrible experience. I ordered a part and paid EXTRA for priority 1-2 day shipping. IT ARRIVED 2 WEEKS LATE! It took them 2 more weeks to 'allow' me to return the item - AT MY EXPENSE. They charged a ridiculous restocking fee and refused to credit my priority shipping fee.
STAY AWAY FROM THIS COMPANY.
Fast and great
Fast and great, persistently helpful customer service.
Disownest business practices
Hello. My name is Alex. I ordered the lower basket tray for my Bosch dishwasher. The part was wrong it didn't match the original part. I email the sp parts of Canada the Calgary location letting them know about the issue. The return policy is 45 days. I send the pictures of the original part and the one I received. I called the customer service every day for the last 12 working days. I ask to send me free shipping return label. Today on my request I was told that return label would be processed by Friday.
Instead I received an email that I am not getting a refund because the package was open. So I lost $190.00 and was stucked with a part I can't use. I am in disbelief how is that possible to treat the customer this way.
Product arrived quickly and fit as a…
Product arrived quickly and fit as a direct replacement on an LG stove. Packaging was triple wrapped in cardboard and bubble wrap and of course, was in perfect condition when opened. As an added benefit, worked better than the original, I wouldn't hesitate to order from them again!
quick and excellent service
i was looking for Ig range dual surface burner, it was out of stock everywhere but parts canada found the part and it is of highest quality.
Best place to order Parts - Very professional company
A few weeks ago, I have ordered the dual burner (Frigidaire Range Dual Surface Burner - 316282100, Replaces: 316216600 × 1) for my Frigidaire induction cook top. Parts of Canada has that part which was easy to find on their website and it was economical as well. I also got coupon to reduce price by $20. I placed the order and they have shipped it professionally packed and on time. I am very happy with their service and part. I also got a call from them if I received the part and if it worked or not. I would highly recommend this place to make any future purchase of parts. I would like them to set up a contract with shipping company to see if shipping cost can be little bit down.
Happy with our purchase of a…
Happy with our purchase of a replacement element for our smooth top oven. This difficult to source part arrived quickly and was just what we needed
BEWARE
BEWARE. this is one of those sites that lists parts as “in stock” even if they’re not. I ordered a part “in stock”, then received a note days later that it wasn’t available and was back ordered. I had to call to cancel and now 7 days in, my credit card is still not refunded.
Worst of all… the part is still listed on their site as “in stock”
Stick with the big companies. They all list the part as “special order” (which is also shady for a part not available at all) or “back ordered” (more transparent)
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