partsofcanada.com Reviews 186

Ordered our part and paid the shipping of 19.99 and it was shipped to Kamloops through Loomis. It sits in Kamloops and Loomis says they do not deliver out to our area, and no drop off around. Says we have to drive an hour there and an hour back to pick it up. so now we are looking at at 30.00 gas bill on top of the 19.99 shipping fee. Told them to send it back as I will buy one from someone who delivers. They told me they would charge me a $25.00 stocking fee. Not impressed with their service or their attitude, now they have my money service is horrible. Would highly recommend NOT using their service...added a new review as they have contacted me and have made everything right.

Great variety of parts, had exactly what I needed and the part s great quality.

Ordered a part online on March 30th. Received an email on April 1 saying it was shipped.

April Fools!

Called on April 9th. “Oh David I’ve tried to call you many times and also emailed you but you haven’t responded.”
“Well I’m calling you from the phone you say you called and I only see the email falsely claiming that the product was shipped. I only live 4 hours away so I figured it would have arrived by now.”

“It appears that it is backordered so we will have to contact the manufacturer. It will probably be 3-4 weeks.”

Parts of Canada sits on a throne of lies.

Ordered a part through eBay listed with the part number. I received and is not the correct part, but this seller listed as so, and stated no refunds. I wrote a negative review. A company employee contacted me to change my review and would refund my purchase price. I did change and wrote a generic review. Since then, seller cannot be contacted, of course! Research company on Canada BBB!

Purchased a replacement igniter for my gas Samsung oven. The part came well packaged and undamaged. Installed in less than 10 minutes and my oven works like new.

This company is the worst. Their customer service is horrible. No one returns your emails. No one wants to listen to what you're saying. If you notice they don't even have Google reviews because they don't even want to be on google. All their reviews on here that are good are fake. Go to Reddit and look at their reviews there. Stay far away from this company. I bought an inverter board from them and it was worse than the one I was replacing. They kept telling me that I have to bring a professional to look at the refrigerator. However they didn't realize that I'm the one fixing the refrigerator and told them that this innverter board is giving me a problem. As soon as I bought a used one which was OEM for that refrigerator my refrigerator worked perfectly. They did not want to make good for the part

I supplied the model number for my dishwasher and they determined which part I needed. I received it promptly, opened the box and immediately determined that it was the wrong part. I did not try to install it as it was obvious that it was wrong. I put it back in the box that it came in and paid the shipping fee to return it within two days of receiving it. This is their response…

We regret to inform you that our supplier has rejected the return of the item because it was received without its original box. As stated in our return policy, all returns must include the original packaging.

Unfortunately, without the original box, we cannot proceed with the refund. We understand this may cause inconvenience, and we appreciate your cooperation.

If you can provide the original box,

Once we receive the original box, we will promptly process your refund.

Thank you for your understanding.
I have responded twice and got the same seemingly automated response.
Totally unacceptable!!!

I ordered a part for my refrigerator, it did come on time and working fine.

Despite a back order right after I ordered. They called to verify and still had parts within a week. Would buy from them again for sure.

Ordered drain pump for my GE washing machine. It came within the week. It worked perfectly.

See my review from October of 2024. I sent back the original part which they sent me in error. I was assured I would get a refund for their error. Not only did they not refund my money, they kept the new part I sent back. They said it was not returned in the original box. Really?

This company stole my money. Do not do business with them!!!

Good product

I just got your e-mail asking for an honest review of my experience working with your company.The initial reason for my contact was to find a part for my DCS Fisher Pakyel . I’ve had very little luck finding a company in the USA that had the right part or , as in the case of most the ones I actually talked to knew anything about what I needed . Your on line parts catalog had the right part that had a number different catalog number then the one I had, but it said it would also work.So I bought it. The part was delivered quicker than I expected and worked great. I think you’ll have more of my business should anything else go wrong, not only with my range but any other appliance . I noticed you had many parts for a variety of appliances.Thanks again Leo Brady

I ordered a part, clearly identify with the parts number and the spec, they shipped me a completly different parts with different specs, and after that, they want me to pay for returning the wrong part, that they shipped. all that i wanted is exchange the part for the good one, for my refrigerator and they doesn't seem to matter, i'v been waiting for a week and still no solution, by the way its a refrigerator part...orderd the part two weeks ago, imagine and still the fridge is unusable...and they say""SATISFACTION GUARANTEED
Hassle-Free Return Policy"" what a joke.

Great customer service! They were fast, efficient and very kind. Return calls were also fast.

Received parts quickly and were just what I needed great ++ good service

Order process was easy and dryer heating element was shipped/received on time. However, element burned out again within a couple of months. Not sure if the element was faulty or if another dryer component caused the element to burn out. Cant confirm as I purchased a new dryer. Would still order from Parts of Canada.

Good product
Detail is good on site
Work perfectely
Fast shipping

I ordered 4 compressors for my hôtel referigerators. they work very good now.