Kenny has been kind and helpful until now. He promised to refund the money Partybunk charged to my credit card without my authorization. Is good to know that there are escalation teams like trustpi... Toon meer
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Update, they never refunded my money like they said they would, they are scammers !!! I never even received a product from them, very disappointed Emerald !!!! Shame on you all !! He asked me to po... Toon meer
I followed an ad to the site, and discovered it wasn't what I thought I was getting into. The escalation team was willing to make an exception and resolved my situation, if I made a review that said... Toon meer
I was not satisfied with my experience, but I have given them a 5 star rating. I am not saying don't buy their product. The 5 stars are for their customer service. I have been issued a total refund an... Toon meer
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Possible scam.. cheap product
One I don't even know how I got to the website. I was on Facebook trying to buy something and somehow ended up with a membership to this website. Now whether that is the website fault or Facebook I don't know but there is some kind of scam somewhere. I reach out to complain and the customer service cancelled my membership without me asking. Once I realized I was bamboozled and after going back and forth with customer service I decided to cut my losses and just get something of the website for the 10$ I paid. Everything listed on the website looks like crab cheap product. But I bought some little decoration only to find out i lost the membership discount because they cancelled my membership and I have to pay import fees. I asked multiple time for them to refund me but they wouldn't so I hope getting this review was worth it to the company.
Imani made an exception for my issue…
Imani made an exception for my issue and resolved it. Really grateful!
I really can’t believe I wasted my time…
I really can’t believe I wasted my time with this company. I never heard of them, never ordered anything from them and definitely never opened an account with them. I clicked on a link on facebook which deep down I knew I shouldn’t have. I was to get a boneless couch and only pay the shipping which was $9.99. Of course it was a scam, but later on I got a charge on my card from partybunk.com for $9.99. Needless to say, I didn’t receive a couch. I reached out to partybunk and when I tell you guys I got the run around, it was crazy. I am going to post these emails between them and myself, it was as if I was being gas lit. How good is this company if they can’t return $9.99 to someone. It’s like they need all they can get. I’m really upset because I was scammed and seems there nothing I can do about it. They asked name to remove the initial review I had and I would get a refund in 5-7 business days. After I removed the review, they’re telling me I could only get credits. If that isn’t gaslighting I don’t know what is. What am I going to use credits for if I don’t do parties, or buy anything for parties? If I could give zero stars, I would.
Refund
Thank you Escalation Team for responding to my email so quickly!
Eric was helpful and kind.
Not so bad after all
I was not satisfied with my experience, but I have given them a 5 star rating. I am not saying don't buy their product. The 5 stars are for their customer service. I have been issued a total refund and an apology without having to ask for one. How could I be upset about that! I will definitely be trying them again soon!!
5 stars thanks you!
Eric was very helpful in solving my…
Eric was very helpful in solving my problem.
Eric was very helpful and straight…
Eric was very helpful and straight forward that's much appreciated
The response was fast
The response was fast. Very polite and they resolved all my problems. I recommend them personally.
My issue was handled professional and…
My issue was handled professional and immediately.
Easy to talk to customer service.
Easy to talk to customer service.
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