I recently bought a bulk pack of condoms, which according to the FAQs had a 4-5 year shelf life. Customer service claimed it is 2 years. However, the product I purchased had an expiration date of only... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I’ve ordered Pasante Variety Condom Bundle and it was a great way to try different types of condoms and see how they feel. I would definitely buy more and have recommended to friends.
very very good .1st time i have used for condoms. lubicante.. very good price and what i appreciate the most is they were delivered with the greatest care.after a bad experience that was posted with... Toon meer
Extra Large Condoms very much appreciated! They fit much better than standard, are strong and still able to feel enough sensitivity. Highly recommend to the slightly larger endowed.
Bedrijfsgegevens
Over Pasante
Geschreven door het bedrijf
Pasante has been a trusted sexual health brand for over 20 years, providing a wide range of sexual health products, from condoms and personal lubricants to condom demonstrators, educational booklets, and posters.
With our extensive range of condom types including textured, flavoured, and thinner options we cater to diverse preferences, ensuring a comfortable and enjoyable experience for all.
Our condoms and personal lubricants are produced by Karex, the largest condom manufacturer in the world, and continually undergo rigorous testing to ensure they comply with all the regulations required by medical devices.
Contactgegevens
21 Commerce Way, BN15 8TA, Lancing, Verenigd Koninkrijk
- 01903753844
- e-commerce@pasantehealthcare.com
- pasante.com
4,2
Goed
70 reviews
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Short expiry date window
I recently bought a bulk pack of condoms, which according to the FAQs had a 4-5 year shelf life. Customer service claimed it is 2 years. However, the product I purchased had an expiration date of only 10 months. There is no indication of the expiration date of the product in the descriptions. I enquired about this and have received no response- I received a 50% refund despite wanting to return the unopened product, but ultimately I cannot be purchasing future products from this website if it’s not guaranteed that the product I am investing in has the appropriate shelf life.
21 januari 2025
Antwoord van Pasante
Thank you Abbey for taking the time to leave this review.
We are sorry for the confusion that may have been caused relating to the product you recently purchased.
The FAQ about product shelf life that you refer to explains the length of time a product can be stored without becoming unfit for use.
This period will start from the date of manufacture. Therefore, depending on transportation times and warehouse storage times prior to sale we may not always be able to supply products to the end user with such a long product life remaining .
We endeavour to supply products to the end user with as much shelf-life left as possible, but we cannot always guarantee that it will exceed 12 months.”
Genuine and Trust worthy brand
Genuine and Trust worthy brand. Have noticed NHS using them. Also great packaging for distribution for bigger packs.
11 december 2024
Fast delivery
27 november 2024
Easy to order
23 december 2024
Pasante Variety Condom
I’ve ordered Pasante Variety Condom Bundle and it was a great way to try different types of condoms and see how they feel. I would definitely buy more and have recommended to friends.
25 oktober 2024
order never showed up
22 oktober 2024
Antwoord van Pasante
We have tracked your order through Royal Mail and can see delivery was attempted on the 23rd and 24th of October. We have emailed further instructions, advising how to re-arrange delivery at a convenient time for you.
i never received my order
7 augustus 2024
Antwoord van Pasante
We are sorry to hear your item was not received. We have contacted you directly to resolve this matter
Helpful during menopause
Helps with comfort. Best product I have found and a little sad it has been sold out in many places. Hope you are not discontinuing this!
7 augustus 2024
Antwoord van Pasante
We are so glad you love it ! This product is one of our top sellers due to its formulation specifically for menopausal women and it will certainly not be coming out of our range. Try our pasante.co.uk website as it is now back in stock !
Excellent delivery as opposed I used…
Excellent delivery as opposed I used before
Very good
24 juli 2024
Great service
2 juli 2024
Good range of quality products
Good range of quality products, easy to use website, quick delivery
2 juli 2024
Pleasurable Online Experience
Very easy to order from the website, reviews were available to help select the condoms that you need. They are a great fit and feel thin and natural,but strong.
29 mei 2024
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