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Patient First Research is a UK healthcare market research community connecting patients, carers and members of the public with paid research opportunities that help shape the future of healthcare. We believe the patient voice should be at the heart of every healthcare decision. By working with leading healthcare organisations, charities and researchers, we enable people to share their real-life experiences, influence the development of treatments and services, and be fairly rewarded for their time. Our mission is built on trust, transparency and respect. Every study is carefully reviewed, participant data is handled securely, and we proudly operate our Always Reward Promise, ensuring members receive a participation reward even if they are not eligible for a study after screening. We're also committed to giving back. Through our charity partnership programme, we help healthcare charities raise awareness, connect their communities with relevant research opportunities and generate additional funding to support their vital work. Whether you're joining as a member, partnering as a charity or working with us as a research client, our goal is simple: to make healthcare research more ethical, inclusive and rewarding for everyone.
Hardwick House, No. 2 Agricultural Hall Plain, NR1 3FS, Norwich, Verenigd Koninkrijk
4,2
7 reviews
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From first contact , through completing the research and after task conversations I was treat with friendly politeness. My payment was processed quickly, was a good amount for the time involved and I was given good feedback. All in all a very pleasant experience.
I found it refreshing that PFR had a reward system that made it different from everyone else in this sector.
Screened out - given a “thank you for interest” reward.
Participated - given a reward value that truly acknowledged my contribution.
The process for sign-up couldn’t have been easier, and the payments process much the same. I was lucky to have spoken with the CEO as part of my onboarding and the organisation is looking to do some great things in the near future.
I’ve also used the refer a friend process to sign up family and friends.
5* from me on all fronts
Antwoord van Patient First Research
Darren, thank you so much for your wonderful review!
We're absolutely delighted to hear you've had such a positive experience with Patient First Research. Knowing that our Always Reward Promise, fair incentives and simple, transparent process stood out to you means a great deal, as these are all things we set out to do differently from day one.
It was a pleasure speaking with you during your onboarding, and we're so grateful for your kind words and encouragement. Thank you too, for recommending us to your family and friends through our referral programme – there's no greater compliment than someone choosing to share our community with others.
We're excited about what's ahead and look forward to welcoming you back for many more research opportunities. Thank you for being part of our community and for helping us advance healthcare through research.
They are easy to register with, fantastic communication and definitely focused on putting their members first and you can tell they have a real passion for making a difference. Dashboard is easy to use, everything is clear and transparent. I have already participated in a study with them for excellent rewards. Even if not selected for the study with their always reward promise you still get a little something to say thank you. I love that you can easily transfer the money to your bank or give back and donate to charities that matters most to you. The whole experience has been really great, and they are pleasure to deal with.
Antwoord van Patient First Research
Thank you so much for your wonderful review!
It means so much to us that you've taken the time to share your experience. We created Patient First Research with the goal of putting patients first in everything we do, so hearing that this came across throughout your journey is incredibly rewarding.
We're especially pleased to hear you found the registration process, communication and member dashboard easy to use and that you value our Always Reward Promise and the option to donate to charities that matter to you.
Thank you for being part of our community and for helping to advance healthcare through research. We look forward to welcoming you back for many more opportunities in the future!
I had excellent experience very good Respectful would recommend
Antwoord van Patient First Research
Thank you so much for your kind review and recommendation. We're delighted to hear that you had an excellent experience with Patient First Research. Treating every member with respect, kindness and professionalism is at the heart of everything we do, so it's wonderful to know that this was reflected in your experience. Thank you for being part of our community, and we hope to welcome you to many more studies in the future.
Antwoord van Patient First Research
Thank you so much for taking the time to leave us a review! We're delighted to hear you've had such a positive experience. It's wonderful to know you found the platform easy to use and that your reward was received quickly. We believe that taking part in healthcare research should be a straightforward, rewarding and transparent experience, so your feedback really means a lot to us. Thank you for being part of the Patient First Research community—we look forward to welcoming you to future studies!
Registered member and have already participated in a study with these guys. The whole experience has been great so far! Communication was friendly and helpful and I genuinely felt my opinions mattered. It’s great to see a company putting patients first and their always reward promise is amazing!
Antwoord van Patient First Research
Thank you so much for your lovely review. We’re delighted to hear that you’ve already had such a positive experience with Patient First Research.
It means a great deal to know that you felt listened to and that your opinions genuinely mattered — that is exactly what we want every member to experience. We’re also so pleased that our Always Reward promise stood out to you.
Thank you again for being part of our community and for helping shape better healthcare through research. We hope to welcome you to many more studies in the future.
Amazing highly recommend
Nicholas is amazing
Cannot wait to do more
Antwoord van Patient First Research
Thank you so much Asim!
We're delighted to hear you had such a positive experience and Nicholas will be especially pleased to read your kind words. We really appreciate you taking the time to leave us a review.
We can't wait to welcome you back for many more research opportunities. Thank you for being part of the Patient First Research community and for helping to make a difference through research.
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